Autozone

Thank auto zone! My gas cap broke and was stuck on my car and the gentleman in the store helped me with no hesitation and was super awesome at getting me what I needed!

Fantastic experience today, thanks to Frank M. My car’s battery has been giving me issues for a while, so I took my car in and spoke with Frank. He recommended a great battery that was reasonably priced. I asked about their policy on helping with installation and he said he could do it in a jiffy. He was a pleasure to talk to when he was working on the battery, was very knowledgeable, and I knew my car was in good hands. At the end I asked him if he was allowed to accept tips. He said he wouldn’t even if he could, so I told him I’d leave him a shoutout on Unilocal.Thanks, Frank! I’ll be sure to stop by this Autozone for anything I need in the future.

This is by far the best Autozone I have been to in Sacramento. For a person who does not know very much about cars, like myself, the staff here are awesome at educating you so you can perform your own car maintenance and repairs.

One star cause that rude ass fucker joe didn’t wanna give me my money for the core when I gave him my old alternator back, 5 stars for Lenny I believe that’s what his name was because he was really nice and offered me a discount when I bought the new one cause I work next door to their store. Other then that I’ll be lookin for Lenny and anyone else to help me out besides joe and beware everyone else do not ask white boy joe for help he is rude af and has horrible customer service skills

I needed a valve cover gasket for my car and I asked the guy for a thing of RTV sealant for where the timing chain and the cylinder heads meet. He told me that the gasket is rubber and you dont need any sealant. VERY skeptical i went to O’Reilly’s and they told me he was wrong. I bought the sealant there and when I went to change the valve cover gasket there was two dabs of old RTV sealant I indeed did have to remove before putting new sealant on.

I have gone to this store since I moved here 4 years ago. They have always had knowlagable and friendly people. A couple of them are really great and know all the projects and cars im working on. I dont buy parts anywhere else unless autozone doesnt have it.

Despite the reviews on this place, I still go here just because it’s close to home & I’ve definitely never had a bad experience. They try to install everything they can as a courtesy. Today, I came in to get a new bulb for my headlight & asked them to install it. They tried, but due to the tight spaces of my car (2003 Acura rsx) they couldn’t change it without taking the headlight out, which they weren’t allowed to do. They recommended Meineke to me, gave me a number & I’m here in the waiting area waiting for my car as I’m writing out this review. The service has never been terrible, the staff has always been pleasant. Maybe it’s because I don’t ask for much of never really have huge issues that I bring to them, but I’ve never been displeased by this place.

Just like most of the rest of the reviews. You can tell that everyone here hates their job. They are usually rude and go out of their way to let you know you are bothering them if you need anything.
I usually love Autozone but this one has got some major problems. Too bad because it is very near my house.
O’reilly’s is right down the road. They don’t always have all the answers but will go out of their way to help you out. Usually cheaper too.

The service here is not very good, the employees are rude and take forever to ring you up

Easy. I was in and out with the parts I needed in a snap! The guys there were nice. Even though there was a roudy cuatomer they calmed him down and took care of it with ease. The man left happy and so did I!

The headlight to our van wasn’t working on 6÷23÷13. So I stopped at our nearest Auto Zone. First, we were rudely greeted by a female employee telling us that she was busy and the only available so we will have to wait to find out part. So, we patiently waited. I decided to look for it myself. Found it and bought it. Another male employee helped us out with class by asking if our vehicle was in the parking lot. If so, he would gladly install the part for us in 5 minutes. Luckily our vehicle was parked outside this store and he was able to install in less than 5 minutes. Class employee working with a rude one. A big wow.

I called this Store and a nice guy over the phone (found out it was the manager when I got there) informed me that he didn’t have the spark plugs I wanted, but he has a different brand that will work. He said to bring mine in to verify its the same. I live LESS than 5 minutes from the Store. I drove right over only to find this guy tells me «Oh I just sold my last 3, two minutes ago». I couldn’t believe he did it and he said he checked two other stores and they don’t have it. Sorry but when you are working on a project and you call and was told the parts are there, they should be there. I did chew him out. But this store has an idiot for a manager but thats my Unilocal opinion. It sucks because its close to me… oh crap I forgot theres a Kragen a block away from there. I guess Im an idiot for not remembering that. So go to Kragens!!!

This is not my usual AutoZone I go to but I was in a bind. First thing was I had terrible service and the girl there who’s name was tiffany was really rude and did not seem to think I was important. I’ll never go there again.

My father and I visited 10/​27/​2011 to get a new battery for my car.
The manager on duty (Jorge Tostados Jr — I think) tested the battery, found that it was not only bad but also that it was the wrong battery for my car.
Between him and my dad they found the one that fit correctly (which is apparently a problem with Ford Focuses) and had it installed/​me on my way in a jiffy.
He was friendly and patient (which is not always the case when dealing with people who know more about car parts than I do).
Over all I’d give them two thumbs up. The store was neat, organized, and both the people that were on duty that morning were nice and helpful.