Suburban Orthopedics

If you truly want service rendered that is affordable full of shame and poor then this is the place for you. Many of the patients you’ll see are here from lawsuits. They are unable to afford treatment and the doctors here are just pulling treatment for a settlement check.

LOVE this Orthopedic group. They are all very friendly, keep on schedule and Dr. Freedburg is amazing! I went to another Ortho guy before Suburban Ortho and they wanted to do surgery. Dr. Freedburg took some new X-​rays and told me that I just need to heal. After a very bad accident and the thought of going thru Rotator Cuff surgery, this was a HUGE relief. I love this guy. He’s very frank and to the point.
I would recommend to anyone!

I have now had the unfortunate luck to have to see my doctor here a second round for my knees. I was so impressed with the timeliness of my visits the first time that I thought i might have been a fluke. Well, the second time around has been just as good. I have always been there about 10 minutes early and have almost always gotten in early as well. Everyone I have seen has been VERY professional and thorough with their exams. I have now recommended them to several friends having joint problems and they have all been happy as well. One main point I appreciate with this group is they are not quick to put you under the knife. They consider that a last resort and so far, I have avoided it. My left knee was really bad in the spring and with PT has not been a problem since. Now I am starting PT with my right knee and hope for the same results. Expensive, but worth the money!

If I could give this doctor’s office negative 50 stars I would.
To begin, when I made my appointment, I told the person on the phone that I would be coming from work, and have a very tight schedule. I was assured that the office runs *timely*. The doctor’s schedule was very open, and I was surprised at how easy it was for me to book an appointment.
To save *time* I downloaded the new patient forms and had them completed before I arrived the mandatory 15 minutes early.
Well, when you show up to a Dr. office and you see patients and their family sitting in the HALLWAY BECAUSE THE SEATING AREA IN THE WAITING AREA IS FULL… its a bad sign. A really bad sign.
So, I signed in on the lovely carbon-​paper with stickers for signature lines HIPPA approved sign-​in document. I was surprised to see that there were 4 people whose names were not yet taken off the sticker list.
Anyway, I stood and waited for someone to come to the counter to announce my arrival, and that I was a new patient, and by the way you need my insurance card. I waited precisely 4 minutes before a nurse came by. She didn’t make eye contact and shuffled some files around and completely ignored me.
I had to say excuse me 3 times, getting louder every time to get her to look at me with a snotty facial expression. I was clearly bothering someone who was NOT the receptionist. the proverbial «NOT MY JOB» mentality… you know what I mean.
So, I sat and waited. And waited. And waited. There were a few people whose lucky number was up and they got to go in and see the doctor — and of course the pharmaceutical reps all got in. However, I’m so darn !#@@#%$#%@$#%#@$ off that I didn’t get in!
After 55 minutes of waiting, I walked out. There were still people in front of me, including the name signed above me, which matched the embroidered name on the gentleman sitting near me. His appointment was 15 minutes before mine.
So, I walked out. There wasn’t anyone I could even tell that I was leaving because I have now used up my entire lunch hour staring off into space, with no hope of ever getting in TODAY.
I can’t comment on if these doctors are any good, but seriously folks!!! this is ridiculous! All of the other medical rating sites rated them poorly, and I guess I know why.
Judging by the solemn faces for the patients sitting and waiting, I’m only to assume that this is the «norm» and not that it was an exceptionally busy day for them.
This was ridiculous.
***UPDATE***
They called me 2 hours and 15 minutes after my appointment time on my cell phone, because I wasn’t in the waiting room. Evidently the doctor was ready to see me then.
SERIOUSLY!!!
Their waiting room should come with lunch.