Ran across this Starbucks on my way back from Rockford in June. Needed to get some work done and wasn’t ready to tackle rush hour on the Kennedy. I’ll drive over from Lakeview/Chicago once every few weeks or so to knock out a few hours of work and maybe get in a Busse Woods walk before heading home. The fact that I’m willing to drive 25 miles to comes here when there must be dozens of Starbucks between here and home tells you something. As mentioned, this place is huge. They have high tables, low tables, comfy armchairs, a 6 top and two 10 tops plus a few outside tables. There’s a padded bench along one wall. That helps somewhat with the pain of sitting for too long. I’ve found the staff to be quite friendly. They’ve even thought to slice my grilled cheese sandwich in half before nuking it. At least over the summer, they keep the place well air conditioned so bring a sweater or a stadium blanket — had to retrieve the blanket from my car on a day I wore shorts. This place seems to do a rocking drive thru business though there’s plenty of parking since it’s in a strip center. I do plan my trips around rush hour since it’s a bit of a hike but it’s worth the drive to me for the occasional visit.
Michael D.
Tu valoración: 5 Santa Clarita, CA
You know, you write enough Starbucks reviews, you start catching yourself with repetitive sentences and phrases. This spot is nice, clean and big. I liked it a lot more than the locations in Los Angeles where I’m from. The only setback is they are on Elk Grove Village time and not on Los Angeles-blaze-a-trail-of-fire-getting-drinks-out time. I’m used to the latter but it’s okay, I was traveling and was in a good mood.
Nick M.
Tu valoración: 5 Schaumburg, IL
This location is by far the best Starbucks around. Everyone is very friendly and happy to see you there! Best of all if there is more than 3 people in line another barista will move over to the register to help the next customer!
Mia R.
Tu valoración: 5 Chicago, IL
Love my Elk Grove Village Starbucks! Great staff and of course great coffee. I make sure to get my coffee at least once a week. I received a Verismo machine as a gift and it’s great for when you can’t get to Elk Grove Village Starbucks but nothing beats the in person experience!
Katie O.
Tu valoración: 5 Palatine, IL
Just moved last night and had a crazy morning — I wish I knew the names of the ladies who helped me this morning! So kind and so patient =) First time going here(drive thru) and I already love it. The coffee is absolutely delicious and a great start to my day! I am so grateful!
Amy K.
Tu valoración: 3 Arlington Heights, IL
I am a little torn about this place… sometimes it is perfect, sometimes not so much. Let me start by saying that I have been frequenting [probably at LEAST twice a month — mostly the drive through] this location for the last 2 years — yes, I know I have a Starbucks problem… I have looked into stock… Sometimes service is impeccable, they nail the drink right on the head, provide me a napkin when I order a snack or sandwich in the drive through, are friendly, etc. … then there are other times when I come and it’s like I have been through a time warp or something. I’ve had everything from the drink being made wrong, forgetting the green stopper [seems small but is a greatly appreciated aspect of the drive through], and odd service. Odd being that its not necessarily rude, but its not friendly either. I have seen the same person most times than I can count and it seems like a hit or miss with their attitude. Still a much better Starbucks overall than some others, and the drive through is a fantastic feature, just a little curious with the inconsistent service.
Catherine P.
Tu valoración: 5 Schaumburg, IL
Have you ever lifted up the hood of a brand new car and watched the belts rotate while the car was running? Have you ever been to a manufacturing facility and seen machinists run their equipment and work in perfect fluency? These are both really good comparisons to how Elk Grove Village’s Starbucks is run! The employees each have a job. They each know their role. Everyone works together as a team and to top it all off, they are prompt in their beverage preparation with a smile. I appreciate a little small talk at the drive thru window while I wait for my Grande Soy Latte with half caramel and half vanilla. I like interaction between myself and the barista. They are PEOPLE, not just coffee makers. If you want a coffee maker, go buy one at Bed Bath & Beyond. These are people making delicious overpriced caffinated beverages and I love them. Unfortunately, I can’t drink Starbucks coffee black because it’s just way to acidic for me but I love a good Latte from them on special occasions… like Tuesday, for example. The drive thru may have a long line but it moves. The layout of the parking lot was well thought out for being the closest starbucks I know of to the Elk Grove Industrial Park and busiest location I have ever seen with my own eyes. They get you in and out pretty quickly and if you are in a hurry, McDonald’s is in the same parking lot and they also provide caffeinated beverages… may I suggest a large diet coke with easy ice? There are a few pot holes in the lot so be careful and there are people entering and exiting the building regularly, so no speeding through their lot but other than that, I love Starbucks lately. I use the app to earn my stars. You can load an amount of money on to your account and just let them scan your phone’s barcode to keep track of your purchases. If there isn’t a line, have them ring stuff up separately. I haven’t personally done this but I have heard from others that do. This way you earn stars faster to get to the gold. Fortunately for them, every time I go, they have a decent line forming so I don’t punish the staff by making them ring items up separately. They brew decaf in smaller batches because it’s not the most common coffee ever but typically, they will be able to whip you up some pretty quickly and have you on your way. Love you Starbucks. Love my lattes and love the staff members of EGV’s Starbucks on Biesterfield across from the fire station. See y’all soon!
Nicole W.
Tu valoración: 4 Schaumburg, IL
Friendly. Fast. Accurate. That’s pretty much the holy trinity when it comes to Starbucks, especially concerning the drive thru. I often swing into this ‘Bucks on my way to the airport as the drive thru hasn’t failed me yet. The employees are committed your caffeine fix and have consistently churned out my order exactly as I request. Location wise, it’s a pretty easy in/out off of Biesterfield Rd, with just a little jog around the parking lot to pop into the drive thru line. 4 stars for a solid Starbucks in Elk Grove.
Dianne S.
Tu valoración: 4 Saint Charles, IL
Spent a good five hours at the Starbucks after having lunch with my husband. It’s pretty roomy with various seating options: booth seating, communal high top tables, low leather loungers. Plenty of electrical outlets, including some that are built into/under the tables. Noise level is just right and it was easy to find a table after lunch on a Friday afternoon. Barristas are super nice and quick! This location is such a better alternative to the crazy one on Martingale Road! They also have a drive-thru window if you’re looking for a quick pick me up! Warning: There must be a high school nearby. Expect teenagers to invade around 3:30pm.
Lisa B.
Tu valoración: 5 Elk Grove Village, IL
My favorite barista works here. The location is good. They always get my order right. The sandwiches are really good too.
Ayumi K.
Tu valoración: 4 Tempe, AZ
I’m not real sure what people are complaining about. You can’t really be mad at Starbucks if the food rewards are good for only one item. It says right on the reward that it’s ITEM, not ITEMS. And yes, you should probably buy something if you’re going to spend hours there studying. It’s not a public library. It’s a business. Be reasonable, people. That being said, I love this location. It’s never crazy busy, and I never have to worry about getting face-kicked by an unruly pack of children whose parents are nowhere to be seen(as has been the case in other locations); making this Starbucks location one of the best places to study. The staff is also always friendly, and more times than not, I’ve had a good chat and laugh with the drive thru workers who are usually always very personable, even at 7am. It can get a bit chilly inside, but hello. We live in Chicagoland, and the place is made of glass windows(like almost every other Starbucks location in America and probably the world). Around these parts, you should’ve mastered the art of layering around the age of 3. If you haven’t, it’s never too late to learn. The only downside is that the staff can get a bit loud in regular chit chat with each other, but hey. It’s never a bad thing that a group of people who work together enjoy talking and get along. I’d rather they be loud in friendly conversation than in nasty arguing. Just ask them to quiet it down a bit, and they’re usually pretty cool.
Lani T.
Tu valoración: 1 Elk Grove Village, IL
Maybe I’m not having a good day, but this place wouldn’t be good even on a normal day. I have the Starbucks app that said I could get 25% holiday food. They had almost nothing left, so I got 2 holiday snowman cookies for my kids to enjoy after school, my usual chai and a chocolate croissant. I noticed they only gave me 25% off of one cookie on my receipt as I had my watered down chai. It was only 56 cent loss, but I figured since I was already there, it would be no big deal to get the credit and maybe buy something more… Anyway Maggie gave me the run around for the freaking 56 cents. «It’s only good for 1 item» she said. It didn’t say that on the app. Not good business. Also, I noticed that the sugar free vanilla syrup on the goods shelf was well past the expiration date. So it’s 9 hours later and I just received an email detailing the conditions of the coupon for 25% off the holiday treat I described in an earlier post. Only now? It’s too late. It does say one treat in the email, but how cheap of them! The app earlier did not indicate that at all. Starbucks should have had it clearly detailed in the app from the start of the sale. The email should have been sent out days ago. Not too happy with the whole deal. Considering dumping Starbucks completely…
Lalo B.
Tu valoración: 3 Waterman, IL
Their order management would benefit taking the customer’s names with the orders to avoid confusion.
Mark B.
Tu valoración: 5 Schaumburg, IL
Bullet fast service today ! Very friendly and like I said super fast. My cashier was over the top friendly. I ordered a large green iced tea and it was made perfectly — Thanks
Dara H.
Tu valoración: 1 Naperville, IL
WORSTSTARBUCKS I’ve eve been in. That’s a VERY odd statement for me to make because I am a Starbucks LOVER! I Absolutely had to leave because I was so disgusted. FREEEEEZINGCOLD! Horrible aesthetics. Desolate surroundings. Beat up furniture. Dirty floors. No fireplace. Horrible layout of store. After all of this grossness, I go to the bathroom and the toilet paper is paper thin and has that mechanism that regulates how much you can take. So I worked for 2 min to get a square. That was the last straw. I’m a gold carrying Starbucks FREAK… Starbucks can basically do no wrong in my book but I would rather drink my coffee in the ER down the road. In fact, I left to go drink it at hospital. COMEON! Get this shit taken care of!!!
Alma C.
Tu valoración: 3 Providence, RI
4 stars for the drive thru(Finally an espresso joint within 5 miles of my corporate office – why there wasn’t one in all these years boggles my mind). 2 stars for the long waits and flakiness(do I really need to keep reminding someone for a spoon when I order oatmeal?). Ill be back though, meets expectations and there just isn’t many other options convenient to this area.
Trina J.
Tu valoración: 3 Chicagoland, IL
Finally! An area Starbucks with a drive through. Stopped by to try the Blonde Roast. I am not a coffee fan but the commercials tempted me to give blonde roast a try. I do not particularly care for coffee but it is a great way to warm yourself up on a cold day. Ordered the vanilla blonde latte. It was very good and I will order it again. It is definitely milder than the usual and the after taste is lighter. All and all, a great addition.
Roseanne S.
Tu valoración: 4 Villa Park, IL
I’ve been here a couple times to meet up with my newsletter team. I still find it funny that coffee shops are THE place to do work and study. Anyway, we decided to meet here to plan our newsletter. It got a little confusing though, because there is a Starbucks inside the Dominicks across the street. Actually, I think that one shows up first in search results. Anyway, the inside is very open and cozy. There are plenty of seats and tables depending on your group size. Technically, I’m not sure if you’re required to order something in order to be there, but I’d feel crappy if I didn’t so I usually go with a hot chocolate since our meetings are late and I don’t want to be wired and not be able to sleep. The staff is pretty nice, but they’re young and goof off sometimes which is a little annoying, but what can they really do if it’s not busy? It’s pretty quiet in there. No one is blasting music or being really obnoxious and since it’s in EGV, there aren’t many people to bug you anyway. They also have a drive thru and a good amount of parking. I’ll keep coming back here for future meetings and if I’m ever in EGV and need a coffee fix.
Bob R.
Tu valoración: 4 Palatine, IL
Not much to say. I love Starbucks.
Julie R.
Tu valoración: 3 Modesto, CA
There are TWO Starbucks… One on the North of Biesterfield and another on the south. I accidentally went to the one on the south… it’s inside of a grocery store… barf. Not the same! Next time. I will be sure to go to the one on the north side of Biesterfield where I can enjoy the ambiance of my Starbucks.