Castellese Maria DC

Be prepared for a GIANT bill if you are out of network or need to meet a deductible. Also — they take the bill you owe directly out of your account without any notice! For someone who doesn’t make a ton of money, I was very upset. I understand that I need to pay, and have no issue with that at all, but when you deduct money from my account without notice as to when it will be coming out is very poor business. I am very unhappy with this office. The staff did nothing to help in this situation, basically told me I signed a form that stated this and had nothing more to say. That wasn’t the point I was addressing. Very poor customer service skills. Put yourself in the other person’s shoes. The doctor was very quick to get the session over with, talked very fast, was not personable, just felt cold. I will never go back there or recommend her to anyone. If anything, I will tell people how poorly her and her staff conduct their business.