Embassy Suites

I’m a flight crew member and in hotels constantly.
These rooms are the best of any embassy suites I’ve been to. I would definitely stay here again, oversized bathrooms with all new Kohler furnishings, large rooms, and very comfortable and clean beds. Next to an upscale outlet mall.
I did not give five stars because: there is no food available on the property before 5pm. This doesn’t work for many of the guests and crew members staying there. There’s only a snack shelf of chips and candy ect for during the day. There’s no trash can in the lobby for guests (random), and also the pool and spa water did not look clean so I avoided it.

Not too happy with this hotel. I checked in last night after a day of a lot of traveling and no food only to find out room service was closed. After that, I get to my room and read the menu. Says room service is from 11:30 — 10:30pm daily. Nope! Not true and it’s only open certain times. Sometimes I just wanna lay in the hotel bed and not have to worry about scavenging for food in nearby restaurants. So far that this hotel gets 3 stars.

I have to say that this is one of the best hotels I have stayed at. The hotel staff was very friendly and made sure we were taken care of. There was 4 adults and 1 toddler in our group. We had dinner at their restaurant and the food was good. It wasn’t great but it was good for the price. The beds are very comfortable and love the fact of having two TVs. We will definitely stay here again! Thank you for the wonderful welcome.

Was given a room for three for four of us, and I was treated like a second class citizen when I went downstairs to ask for a second room for myself. They refused to even run my credit card because it was ‘too late at night’ — at 9:30 pm — and as such, I had to ask for more pillows and blankets so I could sleep on the floor. I was given a singular pillow and blanket.
Another side note is that, unless you’re part of their shitty little ‘HHonours’ club, you have to pay for the WiFi, even if you’ve paid their terrible prices for their terrible rooms and service.
Breakfast was undercooked and tasted days old, especially the potatoes, sausages, and bread. If you like your pancakes to be prepared properly — i.e. fluffy and golden — you’re out of luck here — mine were burnt and flattened to the point where there was no air remaining. That’s not the type of food you serve to someone with a culinary degree. Was also treated very rudely when I asked one of their few and far between breakfast employees to refill the cranberry juice, as it was dispensing nothing but water.
This hotel also seems to be a hotspot for families with hordes of children, so do note that it’s noisy in the hallways and lobby no matter what time of the day or night it is.
I’ll be continuing to stay only at Starwood hotels, because at least at a Starwood hotel I can be assured that I’ll be treated like I’m a valuable customer. All the Embassy Suites cared about was our money, and even that wasn’t good enough.
But hey, the elevator talks.

What a horrible experience I had with the Embassy Suites Hotel Elizabeth /​Newark Airport! There are plenty of other hotels in the area. Don’t stay there! We had an issue with our reservation and the management at the property was completely unsympathetic and unresponsive.

The driver really enjoys rocking out to gospel music even when u ask it to be turned down. That’s really not what I wanna deal with at 4 in the morning

Omg the wine in the bar is awful. With that you get a glass of Cabernet in an oversized port glass. Mediocre bartender as well. The good news is I won’t be back. Try other hotels next door

By far the best hotel I’ve stayed in yet. The hotel is beautifully renovated and modern throughout. The suite was perfect. A small kitchen area with microwave, and mini fridge with coffee maker along with the handy dandy ice bucket. A separate living room with comfy couch, ottoman and flat screen tv. A divided bedroom with another flat screen and plush bed linens, and a wall of windows in each room. I felt so welcomed and relaxed.
Breakfast is provided every morning and have all the necessities for you, they also offer a light snack/​reception during week nights. Full bar with a complimentary drink plus restaurant, swimming pool, fitness center, business center and great location! You can walk right to the mills indoor outlet mall which is incredible! Not in the mood for dining in the restaurant? Check out ruby Tuesday across the street! Shuttle bus to the Newark airport every 30 minutes!
I had the most relaxing time and the staff were all wonderful!

I love the room!
Great mattress, nice size, small kitchen, clean and convenient.
The breakfast was good too, service could use some improve, but is not that bad, just not as attentions as it should be in my opinion.
I’d stay here again.

As a frequent traveler I really appreciate a nice hotel. The staff is very friendly and have no problem helping guests with directions to Manhattan and local places to eat. This embassy suites offers one complimentary drink and after that 2 $ well drinks from 5:30 — 7:30. They also have complimentary cooked to order breakfast starting at 6:30 am. This is an awesome deal for hotels in this area. My room is nice with a great view of the NYC skyline.

Comfortable, spacious suites, family and business friendly.
Stayed at the hotel for three nights. The 2^nd night we had a situation come up. The hotel personnel took care of it quickly and responded to our concerns. Washer and Dryer on premises making extended stays easier. Common areas well kept and great complimentary breakfast and beverage vouchers.

Nice hotel. But you would expect that from an Embassy suites.
The night clerk was awful. After traveling all day I did not need someone being callous and uncooperative.
Long story short, after calling the hotel direct to make sure my stay would be stress free being that I was arriving very late/​early morning. Everything I called ahead about was still wrong. ie they have an airport shuttle but unlike the other hotels their shuttle stops at 1am. Something I believe I should have been told when asking about the shuttle from the airport. Arrived to find they didn’t have my reservation. Ok mistakes happen. I just expected to be handled differently.
When I woke it was a different story everyone was so kind and accommodating. So over I give them 4 stars.

Pre cruise hotel.
Good price, comfortable 2 room suites but would have been nice to have an in — room safe.
Pool was out for maintenance both nights we were there but the water was warm. Free wifi would have been nice. It would be nice for all embassy hotels to be consistent in this feature.
Close to Jersey Gardens for some outlet shopping or movies.
Free parking! Free breakfast.
Friendly staff. Would definitely come back.

I wanted to give this hotel 2 stars but the stabbing back pain shooting down my spine was a reminder of my horrible night’s sleep.
THERE ARE NO QUEEN BEDS IN THIS HOTEL. I had to really emphasize this because of the hotel’s false advertising. I have a family of five. We travel constantly. Yesterday we met the champion of the Dumbest front Desk Comment of 2015. I’m sure he will offer up more. It’s only January, after all.
Here’s the winning entry: «The beds only look small because you’re standing up.»
um…what?
«Do you have rooms with 2 King sized instead of 2 Doubles?»
He says, «No, and those aren’t doubles, they are Queens.»
Ok, whatever. On to a cramped night in a room so dry I woke up with a bloody nose, my husband’s lips were chapped, and my 3 kids are still gulping down water like they just spent the night in the Sahara.
Ok, let’s take a shower and start a new day. YOWZA! The water is
f-​f-​f-​freezing! I’m sure sure that felt great on my poor husbands raw, chapped, lips!
Well, there’s always a hot, fresh FREE breakfast buffet to make things better, right? Wrong. Colored water for coffee, sour milk tasting pancakes, soggy bacon, and if you have dentures-​for Gods sake don’t eat the potatoes.
One star because the rooms are clean and pretty. And really, who doesn’t love staring at the cesspool that is the water run off right outside your window? There’s the added value of «Look kids! We’ve never been that close to a turnpike billboard!»
The only wonderful thing about this hotel is that it’s at the airport. Which means I’m flying away from it.

Great staff in a very new property that isn’t far from the airport at all. Their shuttle bus will pick you up at the P4 AirTrain stop and bring you right to the front door. All day, every day.
Hotel was quiet, clean and comfortable. Everything I’ve ever experienced in an Embassy Suites.
Wifi is not free unless you have Hilton status.

Can’t believe an airport hotel has a shuttle that makes you wait 32 minutes before picking you up and then shuts room service at 10pm. Very poor service for an embassy suites. Won’t be staying here again. Just cancelled my 2 night stay here next week.

A Very business like hotel but nice cool and very Quite. They have a bar/​lounge area, pool, gym, and business (computer) center. I was in the pool most of the time with my little sister calm cool time

I enjoyed my 3-​night stay here at the Embassy Suites. Upon check in, I was greeted nicely and the gentleman (sorry, I didn’t catch your name) made me feel welcomed. He asked me what my room preference was and I told him one with a view. He gave me a room facing the NYC view! The room itself is nice, big and clean. I had an extremely comfortable king size bed. There was a pull out sofa couch and kitchenette. The microwave was a nice touch to warm up any leftover food. The complimentary breakfast was great! Not the regular continental breakfast. They have an omlette station with hot cakes and french toast made to order. The evening drink and snacks were a plus too.
The only issues I had was no free wifi in the rooms and the shuttle to/​from the airport only runs every 30 minutes. They need to secure another vehicle to improve the shuttle service. My initial wait time for pick up at P4 was 45 minutes… unacceptable.
The service from Chris (shuttle driver) and Brian (front desk) was exceptional! If needing to stay in the Newark area again, I would definitely return.

Not the biggest fan. The hotel staff was mediocre. No free wifi. Pool was nothing special. I stay at a hotel at least one week a month. Save money, time, and get more at the Marriott right down the road
I edited the review again because the shower was pretty much ice cold and we had only 3 towels in a suite. The only redeeming quality is that this place looks nice.

No rooms despite online and verbal confirmations. No AC. AC grill and filters falling from the ceiling. Deliberate misleading by Front Desk. (Update: No Housekeeping either)
Booked 3 nights and called them to say that we’ll arrive late — by 2am. Andrew tells us, ‘no problem’. No rooms available when we show up. Put up in a room with a broken AC since it was too late to go anywhere else after the long drive and exhausted kids. No sleep possible in hot and humid room. Just as well. We were alert when the heavy AC grill and filters fell out of the ceiling right in front of the bathroom. (See Pic)
We were moved to a new room in the morning. And the adventure continues. We had booked a room ‘package’ with WiFi included since I had slipped down to Silver from my Gold HHonor status. My wife calls for WiFi password and told that we don’t have Status. She tells them that it is included in package. They confirm yes but say that it is only for lobby-​use while the fine-​print online says clearly, ‘in-​room wifi’. After all that hassle — including a trip downstairs to debate in person — we were ‘graciously’ given ‘free WiFi’ for all our troubles.
The new room’s AC is also showing signs of trouble. Room temp stuck at 74 °F for a few hours now. Maintenance told us to wait some more… Guess temp drops during the night in any case. It’s 76 °F outside right now and it will drop to 66 °F tonight. Love the natural air conditioning…
Trapped for now. It is late in the night again…
(Update: After a long day at work yesterday, did not have energy to argue over no housekeeping. Bed was not made, trash not taken out and there is no coffee. The AC is still at 75 °F…
Glad to escape today from 3 nights of torture…)