Naidu Mohana MD

Dr. Mohana is our daughters therapist. She’s incredibly patient and kind. She’s always giving us a load of information and really gets involved with my child. We’ve been to other child psychologists since we’re new to the area and she’s outstanding. She really makes it a point to work together with us to provide stellar care to our daughter and we all look forward to her visits because we know we will leave informed and with a plan.

Not only does she spend 95%+ of the time with her back turned to the patient she hardly speaks or shows interest in the patient. Hands down I would not recommend the practice. A good doctor will face you almost the entire time, will get to know the patient and show true interest.
For those of you who use her, CHECK YOUR BILL and the codes they circle — parents if you sit in the room (even when they tell you to come on back) I learned yesterday per her billing that they charge you an additional fee now because your physical presence being in the room makes it now «family psychotherapy» (90 836 is the code I got). My insurance company was less than happy with them once that was reported.
Do your research people as mental health is so important. If you get that uneasy feeling there is a reason.
So it’s two weeks later and now I am being refused a copy of my sons medical records. When I initially walked in asking for a copy of my sons records to change practices and should have known better than to think that my asking, «does my son need to sign the waiver also» and their, «oh no, yours is fine» would be incorrect. several weeks later I get a refusal of medical records letter because he didn’t sign. Seriously? Quit messing around with my sons health care, your lack of staffs knowledge should NOT affect my sons level of care. Have so had it with this place.

i like dr naidu.
she is easy to talk to and a good listener. she explained the medications she prescribed to me clearly, how to take them and what they were for.
i find most psychiatrists to be brusque, detached and somewhat intimidating. she is friendly, laid back and just nice.
negatives would be that it tends to be a longish wait at the office, and she is a slow typer. she takes notes on her computer, and is slooow.
i would say that if you’re looking for a psychiatrist that acts like a normal person and not like a clinical doctor you should definitely try her.

No. Just no. She doesn’t listen, she barely looks at her patients. She spends most of her time typing on her computer when she has CLEARLY NEVER taken a typing class. She is not interested in how her patient is feeling. She is in the wrong profession and generally does not seem to be a caring human being. I left her office feeling awful… I’ve had psychiatrists almost all my life for add, anxiety and depression… I know how a doctor should treat their patients and this woman doesn’t come close to having the compassion that someone in this profession should have. I would have gone back to one of my past doctors but I stopped taking meds when I got pregnant and then my husband and I moved and while her office isn’t close it isn’t as far as the other doctors that I have seen. I was also told that she had a background in postpartum anxiety and depression which has only gotten worse since I started seeing her. I called and left a message for an urgent appointment after they had closed on a Saturday expecting I would get a call on Monday, NOPE. So I called and left a message on Monday expressing that it truly was urgent and I really needed to get in to see her. Did I get a call back? No… Not until Tuesday afternoon. Bottom line. She should not be a doctor. I truly wish that patient reviews had more of an impact because clearly most of the other people who took the time to write a review agree with me.

Perhaps I’m the only person that has had a good experience with Dr. Mona or at least willing to write about it. It seems it is always easier to complain than it is to praise.
While I agree she does spend a fair amount of time typing I’ve noticed she still listens. My first time she spent the better part of an hour and a half, then asked me to come back the next day. Then back the next week, followed by 2 weeks for awhile until now at about a month, but more because it’s required by law than anything.
My first couple visits (which were written before most of these other reviews) she explained how she worked to me, seemed logical. She certainly listened to things I said but recommended if I really wanted to talk it out to speak with a counselor as well. Once medicine had stabilized me it allowed me to discover my own issues and work through them. I didn’t need her to confirm whether or not I was correct, just that I had moved past my anxieties to make one.
Everyone has different experiences and mine may be a rare one. But, she helped me and as such my life has been significantly better.

HORRIBLE! Did not greet us or introduce herself. Never saw my daughter’s body language because she was typing our info into her laptop. We could barely hear or understand her. She had obnoxious Indian music playing. We could not wait to leave! A total waste of time!

Apparently her time is more valuable than that of her patients. After the fourth visit we found another doctor.
Dr. Mohana «Call me Dr. Mona» Naidu spends the ENTIRE office visit typing away on her computer, presumably entering data about her patient, with her back turned. She rarely spins around to look back at you and clarify. And she got so many details wrong it was like she had short term memory loss.
And who can blame her? Why wait until later? Why not multi-​task and do it while the patient and her mother sit idle on the couch behind her? Her time is more valuable. She is the DOCTOR. That way she can have twice the patients by seeming like she spent more time with the patient, because technically she did. Just not bothering to get to know them. Cha-​ching! «Next!»
This behavior reached its tipping point on the fourth and final visit when, after about five consecutive minutes of watching the back of her head while she typed, I spoke up and suggested she consider turning her desk so that she can at least face her patients while she types so fervently on her computer, so as to sort of serve them better. She mumbled something about how it wouldn’t work because of the electrical outlet situation, and quickly turned her back on us and resumed typing. Then, five minutes later I brought it up again and suggested she get an extension cord or something. She suggested we move to the other couch to her left (so instead of being across the room from her we could watch her type in profile.)
It was actually kind of funny in a twisted way; reminiscent of SNL skit or «Punk’d». We wondered if we were subjects of a scientific experiment, being observed through a one-​way mirror to determine how long we would hold out before becoming upset with the rude behavior of the doctor.
On one visit I made the mistake of wearing a t-​shirt with «FBI» on it which inspired her to be talkative, bragging about her daughter who also has a degree in Psychology (as does her husband/​partner in the practice) and how the protégé daughter was interning with the FBI or getting her master’s degree through the FBI; and how she was destined for a successful and lucrative career with the FBI. I was only half-​listening, thinking, I can’t believe we’re not talking about MY child rather than hers.
But back to the final visit. I found a cigarette butt under my seat in the waiting room. The staff is unfriendly. The waiting room is dirty and shabby, exuding a medicare fraud feel. Her office is decorated in garage sale cast-​offs.
She greeted us in stocking feet and played Indian music on her desk radio during the whole visit. Need I say more?
If the location isn’t too inconvenient and your insurance permits it, transfer to Dr. Gallagher in Aurora (just north of I88 off Randall Rd.). He’s so much better. He takes the time to get to know the patient, and, like any good doctor with a professional manner, he waits until the patient leaves his office to record his findings into their file, treating them with respect.

MONA NAIDU, is horrible. This is a husband /​wife practice. A family member of mine has ADHD, and she NEVER talked to patient, only to the parent. How can you diagnosed the patient without talk to them??? When the patient acted up in her office, she said «Oh I see why she/​he need medication» I was furious!
She never filled out paper work on time, and my insurance kept hounding them. The billing manager called me about a bill, and I told him it was paid, by insurance, he tried to double bill of the same visit to try to collect more. I hung up on him MANY times! VERY shifty office.
BEWARE and do not take your family there if you care about them.
My insurance WILL NOT refer anyone to them anymore, because I complained to my health insurance about the unprofessional-​ism!