Geno Nottolini’s Pizza

Worest customer service ever. I order food half cheese and on others half Italian beef and hot peppers. They cover whole pizza with hot peppers and meat. The receipt even said it on it. I call to make a complaint about it. They tell me there going to send drive back to pick up and good and will remake order but it will be 45 to 1 hour wait. No simpathy what so ever. I will never order from there again. Horrible horrible horrible.

The pizza is pretty good but the customer service needs a complete overhaul. They got my order wrong and refused to give deliver the correct order bc they said I was wrong and ordered it the other way. I know what I ordered, and they obviously don’t care about their customers happiness or if they have customers bc they def don’t show they give a crap at all.

It’s decent food but they always mess my order up. I stopped going last time they argued it when they left something out and it was on the receipt.

Great pizza with fast delivery! The inferno wings are awesome!!! The spice is in the breading and is not a wet coating. If your having a few beers at Hoppys next store, they will deliver it to you.

The best pasta dishes around! Love the stuffed shells! You get huge portions and the Wednesday special is awesome!

6 PM Sunday evening. Went in for my take-​out order. Immediately heard several young man in the kitchen area yelling at each other and swearing. Nice! I gave the girl at the counter my name for a pick up order. She called out a pick up number to the people in the kitchen who were still yelling (including one who claimed he was a manager) and they didn’t even acknowledge the counter girl or myself the customer! She had to call out the number again and tell them there was a pick up waiting. One of them finally grabbed the bag and tossed it on the counter. When I got home they got the order wrong. We ordered one sausage and one beef sandwich on white bread. Both were on garlic bread. My beef sandwich had NO beef on the last 2 inches of the bun. I’ve never seen that before. Also my onion rings were cold. I’m all for supporting a small business. But they must make an effort to want to keep my business. It seems like this place has gone downhill. And the owner doesn’t seem to It’s not what it used to be. I won’t be going back there anytime soon.
Update. 12−1−15
Tried this place again. Garbage.
My sausage tasted like garbage and that’s where it went. My Wife’s chicken sandwich was so so. More Spanish people there now. They can’t seem to get a basic sandwich right. Pizza is o.k. For a good sandwich go across the street to the Beef Villa.

Got pizza with all meats. delivery came earlier than estimated on GrubHub and it was very good. Crust is crisp and perfectly cooked, sauce was good (not too sweet and not bland) toppings were generous and of good quality. overall good though I haven’t tried any of their other dishes.

I ordered pizza and wings for delivery. The food arrived hot and fresh. The wings were OK, just your average wings. I ordered a pizza with Italian beef, green olives, black olives, and fresh mushrooms. It was cooked perfect with the cheese nice and brown. It had good flavor but I prefer my pizza with a little more sauce. This pizza did not have much sauce on it at all. Overall I enjoyed the meal.

I’ve tried all the pizza places in Elgin and Genos is the standout, in my opinion. If you want a pizza that is a soup of cheese, go elsewhere, instead you’ll get a pizza with the proper proportion of ingredients.
Pasta is decent too, but nothing special and the portion is large.
Delivery is fast and the drivers are friendly. They’re also on Grubhub, which is a big plus if you don’t like talking on the phone.

After being extremely sick of all the pizza places around here, a friend of mine recommended Geno Nottolini’s. All I gotta say is if you know your pizza, love traditional Chicago thin & well browned pies/​with the perfect amount of toppings, then you will love this place. My only complaint is the crust is a little tough for my liking. Looking forward to trying more items on the menu, and will update.

Nothing wrong with the service at all just not a good tasting pizza. Won’t be ordering from here again although I’ve given a few attempts.

They should be embarrassed they delivered such a bad pizza. deep dish pizza that was mainly cardboard tasting… barely no cheese or pepperoni

Food is decent and prices are competitive. There are certainly worse places to eat, but out of the 4 times I’ve ordered there, they have messed up my order twice. Once they omitted meatballs when I ordered them ‘oh crap I guess I forgot’ and another time I ordered a deep dish pizza only to be given regular. ‘I clearly remember you ordering thin crust.’
If service and order accuracy was better, this place would be a 4. If it weren’t for the delicious chicken dinner, likely a 1.

This review is for delivery only. We ordered Geno Nottolini’s through grubhub, and had a great experience. The food arrive a full 30 minutes before gruphub stated it would, and the delivery man was really friendly and pleasant when he arrived. We ordered the appetizer combo item (a few mozzarella sticks, onion rings, mushrooms, etc) — all of it was delicious. We also ordered a thick crust pizza– and I loved it. There are so many pizza options in the area that it can be difficult to stand out. The crust was perfect, and I loved all of the fresh ingredients (a lot of places use gross canned mushrooms– not here). I will definitely order from here again!

*I’m updating my previous 3 star review to a 4 star review.
I’ve been ordering from here for about 2 years now and I’ve been able to try a lot more items from the menu. Nothing has really let me down yet. I’ve also had consistently great service when ordering pick-​up and delivery. Thanks guys!
Having recently moved to Elgin from downtown Chicago, I was a little skeptical about finding a decent pizza place to order from. But, I’ve ordered from Geno’s about 4 – 5 times now and it’s always been solid. The delivery people have always been prompt and friendly too.
I’ve only ordered thin crust pizzas, but I think I’ve ordered most of what they have to offer in that department, and I’ve never been let down. After reading other reviews, I think I need to get a sandwich next time though. It’s not super cheap for pizza in the area, but if you use one of the coupons they are distributing everywhere, you can usually get a pretty decent amount of food for your money.
Conclusion: It’s not «life-changing”-ly delicious pizza, but I doubt it will ever let you down. Their menu is HUGE too, so it’s very possible that there are other great items on the menu I just haven’t had yet either.

Meat ravioli excellent. Anytime I order food it is always delivered hot and ready to eat. Everyone I’ve dealt with their has been very pleasant.

While I haven’t had too much of their pizza, their Italian beef and Italian chicken sandwiches are amazing. I usually get the Italian beef, on garlic bread, with grilled onions and sweet peppers, and it is in my opinion the best in the area.

Ordered through Grub Hub and received the order within 30 minutes when their estimate was 60 minutes!
The food was great, and more than enough. Their pasta dishes were large enough to feed 2 people.
Their pizza is as good as it gets.

Geno Nottolini’s is by far my favorite pizza place in Elgin. Their pizza crust is a perfect example of what should come to mind when you think Chicago-​style thin crust. My entire family raves about the pizza every time we order it.
We have ventured into other areas of the menu at Geno’s — including garlic bread, mozzarella sticks, deep dish pizza, meatballs (YUM) and pastas. They are all pretty good, but the pizza just can’t be beat. I will say however that I am not a huge fan of their deep dish/​thick crust pizza. The thin crust is much tastier and just seems to be cooked better than I have ever found the deep dish to be.
Delivery is always REALLY fast — which helps when you have hungry children. But we actually usually go in for pickup since it saves us a few dollars and we’re just right down the street anyway. Geno’s is meant to be a pickup/​delivery pizza place, so I wouldn’t really recommend it as a sitdown dinner location. There just isn’t enough space to sit down for a meal. So don’t let the tiny store front fool you! The pizza is GREAT and you will not be disappointed.
We also love the deal where you save the tickets from your pizzas and once you have 10 you get half off your second pizza. It’s nice when businesses reward customers for their loyalty. =)

Their pizza is a great example of the Chicago-​style thin crust. Delivery is insanely fast (though I do live pretty close). The thin crust is ALWAYS good, and since this was my neighborhood pizzeria for 20-​some years, I’ve had it countless times.
What they call ‘deep dish pan’ is crap. It’s not their thing. I’m removing it from consideration for the purposes of this review. For a Chicago thin-​crust, this place is as good as any I’ve had.
By the way, I never eat in there; it’s not really meant to be a sit-​down restaurant. It’s a neighborhood pizzeria serving, primarily, the immediate neighborhood. I get the impression that many neighborhoods in the Chicagoland area have pizzerias of this quality, but I think this just speaks to the high quality of Chicago pizzerias. So yes, you can find other places like this in Chicago, but it’s still a five-​star product.