Second time in a week I got expired milk at the drive thru window. I don’t have time to back track to replace it. Is it really that hard to read the dates? Why is it my job!!! Laziness. Poor management.
Truth H.
Tu valoración: 5 Saint Charles, IL
This place is great always have plenty of donuts. I live kind of far from here but if I’m at the casino or at wing ho I like to stop at this dunkin donuts. the coffee is always fresh and if you ask for extra cream and sugar they put it in. Wish this location was in Saint Charles.
Ali N.
Tu valoración: 3 Saint Charles, IL
I always come in this dunkin donuts atleast once a week, I work across the street, and the first time I came, the lady charged me gave me back my card and said she needed my card again because it didn’t go thru, so she charged me for my order. She was being super rude. Messed up my order. I check my statement on my phone. She charged me for the people infront of me. And now every time I come, they always get my order wrong.
Tina P.
Tu valoración: 5 Elgin, IL
Don’t listen to the haters!!! This Dunkin Donuts is nothing less than a 5 star establishment!!! The people that work here are AMAZING! The owner Salim, Chris, and especially Maria are wonderful!!! Xoxo
J D.
Tu valoración: 3 Woodstock, IL
I have mostly ordered various drinks from this location with an occasional«treat.» Not one complaint, not one issue. Quick, friendly, accurate service. As for the product, it’s Dunkin Donuts, so … yummy. If I were one of those people who can eat anything and remain slim, I would be here every single day. Every. Single. Day. Maybe not, but wouldn’t that be awesome?
Rosa J.
Tu valoración: 4 Chicago, IL
I usually try to avoid going to any Dunkin Donuts because there are many choices of coffee shops in the city. However, I would like to give a shout-out to the management of this specific location. First of all, ordering through their drive-through is literally painless. The clerk on the other side of the speaker enunciates words well and is always friendly. Secondly, they deliver your food with smile. I know it may sound ridiculous that I even review on someone’s smile. Well, it’s a job about serving customers and often times it’s difficult to smile because those customers can be really hard to look at! Anyhow, they nail this. This morning they almost forgot our coffee but immediately corrected their mistake. No biggie. Keep on the great work. Hubby services the calls at Grand Victoria A LOT, so it won’t be our last time to visit you guys…
J O.
Tu valoración: 1 Downers Grove, IL
Stopped by during happy hour to get the $ 1 iced coffee. Went through the drive-thru in a mini van with six people. We were told there was a limit of two on the happy hour special. We purchased two and went down to have each individual purchase their own $ 1 drink but were denied because we were in the van… What’s the difference if we had all went down in the first place? Wouldn’t we all have been able to purchase if we lined up separately? The sign said limit 2 per guest not per group…
Jeannine M.
Tu valoración: 5 Elgin, IL
This is the quickest and most friendly Dunkin Donuts I have ever been to! I am usually trying to get through the drive thru line in under 4min to catch the Metra across the river at National Street. I am never kept waiting! Hot coffee with the occasional breakfast wrap or donut in 2−3min tops! Everyone who works the drive thru is so friendly and thorough. The owner usually hands me my order and rings me up at the window. Always makes me smile! I’ll be honest, the strip mall it is in is kind of seedy, but this Dunkin is quality!