Crystal Mechanical Services

I called Orlando with an emergency situation, gave him all my information, and he said he’d be at my condo at 7:30 the next morning. He never showed up, and when I called him he said he hadn’t written down any of my information when we spoke and had no way of getting in touch we me… and his truck was giving him issues… so he wasn’t coming. COMPLETELY unreliable and unbelievably rude.

It has now been a little over a month since our new furnace and A/​C unit was installed and it is just great. Orlando came out quickly when we called him to give a second estimate on replacing the system. He quoted a better system at a lower price than the competition, then did the complete install himself. With his many years of experience, the install went smoothly. You can tell by looking at the work that it was very professionally done with care for our property and with everything cleaned up afterwards.
We are really pleased with our new furnace especially with the extra cold weather we have already had this winter. It is quieter, more efficient, and keeps the house a more even temperature than before. Orlando knows his stuff and made the right recommendation for us.
Without hesitation, we highly recommend Orlando and Crystal Mechanical for any heating and cooling systems or repairs!

After dealing with two companies that were dishonest and/​or expensive (read review on Unique Indoor Air); I was recommended by a colleague to Crystal Mechanical. Finally, a gentleman who didn’t think because he was dealing with a woman, he could rip her off.
Orlando came out to give me an estimate and scheduled the work to begin. He gave me a fair price, began the work and stuck to the original quote. He was honest, did a great job and cleaned up afterwards like it was his own home. John his assistant was hard working too, and both guys got the job done without any problems. I didn’t even take off work and left them with my Golden Retriever.
Crystal Mechanical reminds of the way we did business years ago, a hand shake and quality workmanship!
It is without reservation; that I highly recommend this company for any mechanical home repairs!

I was referred to Crystal Mechanical Services via Service Magic. It was in the middle of the heatwave last summer and our Townhouse was hotter than the Rotisserie at Costco. You know its bad news when the cat looks at you like, If you don’t cool this place off soon, I’m outta here.
The owner Orlando stopped by with his helper ready to perform was supposed to be a simple fix. He quickly determined that the original A/​C unit from our townhouse had bit the dust.
Orlando has a no-​nonsense approach to his work, and you can tell he takes pride in his craftsmanship. We discussed options, and since the furnace was 14 years old, an entire replacement seemed to be in order. We discussed the Air Quality issues that we were challenged with in our house, and actually made 2 more trips to our house to propose an innovative solution that none of the other contractors had even suggested.
Purchasing a new HVAC system is a major decision, We met with 2 other contracts besides Orlando, and it was ultimately Orlando’s knowledge experience and price that made him the obvious choice.
His attention to detail and thoughtfulness are evident in his quality of work. He always took time to explain to me what was going on, and answer any questions that I had asked.
Since the installation, We’ve not only see a reduction in our allergies, and our gas and electric bills, we are better able to manage the 3 floors of living space without any issues. As opposed to our first year in this place where the heat stayed set at 85 degrees to heat the master bedroom, and 64 degrees to cool it in the summer.
With the recent heatwave, I had some concerns with the performance of the system, and Orlando responded to my 3am Sunday morning email by 8am the next morning. We setup an appointment for the next day, and he was able to come out and perform a system check.
I don’t hand out 5 star reviews lightly. Check my review history. If you are having AC issues, and you want the fixed right the first time. Call Crystal. you won’t be sorry.