Regus Business Center

Friendly and extremely responsible staff. Regus Corporate office space is smart and innovative. Our small office space in the El Segundo area is beautiful. Newly renovated, Regus took into account their customer, and created such an amazing corporate family environment. No matter how large or small your business is, as an entrepreneur with a small staff to a large corporation, you should consider Regus your next corporate or personal business home.
Plus they have the best coffee in El Segundo !!

We been at the El Segundo Center for 3 years now. All the staff is very friendly, professional and courteous. The recent renovations to the lounge and business lounge are great.

1 Star is way too much for Regus. I have to say that this one of the worst experiences in business I have ever experienced.
I own a business aviation management and brokering company which I started a year ago and needed a little office space to get mail. I never used the office space because I always met clients at the plane or FBO’s at the airport, or at their offices or homes. The mail service was just ok, a little hokey room with your mail in little file folders which did get mixed up a few times over the year.
The big problem is when you go to leave or move to new location or your company is dissolving. They lock you in to this long term lease that you CANNOT get out of. They will reduce it a little, but their customer service SUCKS!!!
In the beginning they will tell you that you that’s it a great deal and no frills or hassles, but if you read the fine print and my eyesight is better than 15/​15, you will see that they lock you in to this long term agreement that is nonnegotiable.
Being a businessman with multiple aircraft under management this is a great way to lose business by not making the client number 1.

This Regus is horrific– not based on the location, not based on the offices, but based on the employees. The girls are so mean and nasty, all except Marlene– she’s great. The others are SO rude, obnoxious and unprofessional. They act as though I, as a client, am doing THEM a huge favor by renting space in their offices. They typically have the attitide that if you have a problem with the phones or the computers, it’s YOUR problem, not theirs… good luck! The one star is for Marlene– she’s helpful and always friendly. She gets my one star.

The personal attention is everything. Ever since I made mention of not having milk for my coffee, Regus has been delivering milk to my office daily! Lisa and Lina are great, and they do a great job keeping the nonsense out of the office. It’s been over a week since the last nonsense. Inconceivable.

I have been at Regus El Segundo for over five years and I think these guys are excellent. Great, professional, and very friendly support services on phones and computers from Lina, Lisa, and Marlene. When I have had computer or other issues, they immediately jump on them and fix them right away. Luis is an excellent, hands-​on manager and is always accessible. Great office space with flexible terms. Wonderful place to work, close to excellent restaurants, close to LAX. Excellent conference room facilities. I have an investment management firm and regularly have CEOs and CFOs of public companies come in and visit and the people and conference rooms are very professional. Location right near LAX is very convenient. Parking is great. I have had numerous opportunities to move elsewhere and I have no interest as these guys take great care of me and my business. I am able to operate in a highly professional and comfortable atmosphere without all the overhead and long term lease agreements. Over many years, I have very few complaints. I would highly recommend office space at Regus El Segundo. Thanks, Regus.

We have had office space here for over a year and we have really enjoyed it here. The staff had always been very friendly and make you feel welcome and genuinely care about helping out in any way they can. Lina, Lisa, and Marlene are a great team and look like they enjoy working here and together to make sure everything is running smoothly. Also all the amenities are they have here are nice, modern, and clean. Their conference rooms are also very nice and have nice views. So do the offices facing the outside.

We have been renting an office space at this Regus location since 2006. Our clients like the location and the nice modern building and facilities. Besides very nice office spaces, this location has three conference rooms available for small, medium and large meetings with teleconferencing capabilities and WIFI. The reception staff is friendly and efficient.
Besides the nice and open reception area there is a large area with machines for «Coffee by the cup», filtered water and a vending machine for snacks. A large refrigerator is also available for general use. If you have to warm up your lunch there is a microwave.
Can’t ask for much more in a very nice executive suite location.

I’ve only been working in this office for a few months but I like it very much.
The wide spacious halls are clean and nicely decorated. The ladies at the front desk are very helpful and friendly. Both the kitchen and restrooms are well maintained and stocked with the essentials.
I can’t speak for their business practices, I just know that the offices and common areas are comfortable and the entire 6^th floor looks good to our clients and partners.

Regus El Segundo is a great location. The space is very nice and very convenient to be close to 105 & 405 Freeways. Staff is always ready to help.

The company I work for have been with Regus for few years. Luckily I’ve got the chance to work for my company the past two years and I’ve been able to enjoy the perks of Regus and their team members. Here are my breakdowns!
+Very friendly, approachable staff. I’ve worked with two set of team members and they all take their time to remember your name & get to know you. I remember being scared for my first day at my job but Regus staff made me feel at ease and I adjusted easily to the environment. Current Regus staff members are Lina, Lisa, and Marlene and they’re all awesome girls!
+Lounge/​kitchen area is equipped with coffee/​tea maker, refrigerator, microwave, vending machinie that accepts debit/​credit card, and shredder/​printer/​copier machines! The Regus staff members always re-​stocks whatever tea/​coffee/​sugar/​cream that’s missing and helps maintain clean kitchen for us.
+The Regus members also help us with day to day activities such as staples supply order, fedex shipments, and setting maintenance tickets when it’s necessary.
+Regus also offers free lunches at times (thank you Regus!) and participate in activities like blood-​drive, which I thought was awesome! Doing good deed of the day while being at work, yay!
+Regus also provides basic office necessities such as desk and shelves.
I’ve gotten compliments from my friends when they stop by my work that they really like my office. I feel the same way too! Thumbs up to Regus and their staff: D

We’ve been in our «temporary» offices for over 3 years and enjoy the ease of support, the professionalism of the staff, as well as their friendly, welcoming attitude. Lina, Lisa, and Marlene spend more time than they should cleaning up after others and I have always found them to be quick to address any problem under their control. While they don’t control the infrastructure, they do reach out to the relevant parties for connectivity, facilities, etc., when a problem beyond their immediate control. We use them to act as receptionists for us — telephone and for visitors who come to the office — and to those guests, it is as seamless as one of our global, more permenant offices.
Always pleasant to get a wave and a hello when one walks in…
Thanks team!

The staff at Regus El Segundo make all the difference, always responsive and friendly. Luis, Lina, Lisa and Marlene are the magic that makes it all work. The only reason you folks don’t get five stars is because I’m not able to bring in my own Internet connectivity.
Cheers to El Segundo Regus staff!
Mark A. Loher

I been working for my current employer since April 2013, the staff at Regus Lisa and Marilyn are extremely helpful and friendly. Thanks you!
Mario Madrigal

These guys are scam artists. The contract very clearly says «Either Regus or Client can terminate this Agreement at the end date stated in it, or at the end of any extension or renewal period, by giving three months written notice to the other.» — which makes the clause open to interpretation as to whether you can cancel at the end date or if you need to cancel three months prior to the end date. Of course, Regus says three months prior to the end date. But, it doesn’t really matter. After you cancel, they will keep charging you until you cancel your credit card, and then they will send you collection letters and call you. You can respond to ARAMIS ROBINSON in their corporate office all you want, but you will just be ignored. You’ll never be able to cancel and you’ll never get your deposit back.
Over the 8 years that we had their «virtual office» service, they would constantly let our phone ring 10 – 15 times before picking it up. When they did pick it up, they would answer our phone line with «What?» rather than the script we gave them «Thank you for calling xyz inc, how can I help you?».
I would never do business with these guys again.

Watch out for Regus. Their contracts are written in a manner that makes it difficult and time-​consuming to cancel. I recently signed on for a three-​month virtual office. At the time of signing, I told the manager, Luis, that this was temporary due to being in between offices. As a result, I didn’t complain about the $ 149/​month fee they wanted for collecting my mail and placing it in a folder for me to retrieve. After the three-​month period, I continued to get bills for $ 149. Turns out that the online agreement contains a provision that «all» terms are renewable unless the customer provides written notice of intent to cancel. For a three-​month contract, this notice is required two months in advance! They do not send reminders about this nor do they attempt to warn their clients about this contractual trap.
Aside from that, I had no problems with the service and the front office staff was consistently friendly and helpful.

I used them for about 4 months. The office is nice, the ladies at front desk are nice. Manager is actually nice. But the Corporate office this ARAMIS ROBINSON in Dallas they’re main hub is in Dallas, Tx. I had emailed him to tell him I wanted to quit and they act like they don’t want people to quit and always wanting to get paid. They do nothing for me. I wanted to quit the first month because they irritated me, with their uninformation. I think the office is clean, very nice quality, they have a GREAT facility if you need to rent but these long contracts and by the time you pay them they already want a 2^nd payment. they really don’t care much for the customers. You have to BEG them to see if you have mail. I was disappointed with them that’s why I am not using them the entire year. I’ve cancelled plus $ 100 a month is too much. maybe $ 35 to $ 45 for MAIL to be sent there but I didn’t have any mail I was going to get things set up but seriously i just didn’t like their attitude. NO fun. They want you to write reviews and surveys. I told them I pay $ 100 each month if i do the stupid survey can I get $ 25 off my bill for my time? they didn’t answer. anytime it’s them paying you or giving you something they IGNORE but they can hound you to death for an upcoming bill. It could be two weeks before.
VIRTUAL Office. I suggest not using them. Go with an independent smaller company at least where you don’t have to do a contract or you can see how it goes. I just had mail service and unlike most virtual boxes they won’t email or call you when you have mail. They basically take the money. I think they suck.
Don’t give them your main credit card.
They make it HARD to Cancell. They try to charge me for entire year and threaten me with collections. They are crooks most businesses probably just write it off. But as indie people we just getting started. We need our funds

I am writing this as a customer of Regus. I have subscribed to virtual offices from Regus in 2 of their locations, El Segundo and Torrance.
So, my number one problem with Regus is that they do not care at all about the customer and have the worst customer service I’ve ever experienced. Here’s why they are absolutely horrible and you should look into other options if you are looking into a virtual office or a mailbox:
1) We asked them to forward us some of our mail and when we hadnt received it, we called them asking them about it. They had no records of when they sent it, who sent it, tracking numbers, etc. (they send via FedEx) but they swore they sent it. Everytime I’d call them to follow up on status, they would say they would call me back in an hour or two to find more information but they NEVER called me back. UGH. so i had to keep calling them and trying to find out what was going on but they were very professional and basically trying to avoid me.
2) We needed to close our box/​office in San Diego because we had completed the move to El Segundo so when we called them to shut everything off in San Diego a couple of days ago, they told us we were responsible for fulfilling obligations until August 2010??? I asked them why and they said that our yearly term ends at the end of June and since they didnt get written notice from us in June 2009 that we didn’t want to cancel, we were automatically renewed for another year. WHO DOES THAT? We had already fulfilled a year period and they just automatically renewed us with no notice, no reminders. And we pay monthly anyway so I don’t even see why that is a valid point. We also moved to another location of theirs but they are so greedy and shady, they don’t care.
To make matters even worse, we escalated up to Regus corporate because of all the problems we’ve been having and they too do not care about the customer. We left voicemails and e-​mailed them months ago and still, no response. Yes, they have global presence and it’s convenient if you travel a lot but really, it’s like throwing your money away and dealing with rude, incompetent, shady people.
DO NOT DO BUSINESS WITH REGUS. SUCH A WASTE OF MONEY!