Douglas Mortuary

The staff were courteous and helpful and the location convienent. However, on the day of the memorial service for my Dad we were told the air conditioner was on and yet it was sweltering inside. So much so that our Pastor and several guests waited outside till service began because it was so uncomfortably hot inside.
We requested several times for the air conditioner to be turned up and were then finally told it was not working! We had asked for a microphone and were assured one would be provided and then right before the service we were informed it was not working :(
Lastly, the only accommodation if you want to show a slide show as memorial they only have a very small TV screen with DVD– so we brought in our own screen and set it up with laptop.
Overall not a positive experience.