A Sharper Home, Inc.

Called them to get a quote. They took my information and said someone would call. They never called back. I have no idea how good their installations are, but they clearly have terrible customer service. Sloppy business. I want to have confidence in a security company.

Quality service, best A/​V service compared to 3 other local companies. Positive experience and professional techs

A Sharper Home installed everything, TV’s, sound system, gate security, etc in our home. They were excellent. More impressive, is there service after installation. Every call is returned quickly with an answer… even on Super Bowl Sunday!

We have used A Sharper Home for 2 plus years. They installed our entertainment system including eight TV’s, our wireless network, also our music throughout the house. They were concerned with cost and gave us many alternatives to choose from. We find their service professional and timely and we always get an immediate response. You can not find better partners to assist you in your technical needs.

I have used A Sharper Home in the past, and they have always done a terrific job. They are knowledgeable, on-​time, and charge what they estimated.

A Sharper Home installed the flat screen and surround sound at my home as well as multiple monitors, speakers, lighting control, automated shades and keyless access at my office. On both jobs, they were extremely professional: The work was done quickly and on budget. This may seem silly but one of the things that really impressed me was how clean they left the work areas when they were done.

Zero stars if I could… I hired a sharper home for a major project several years ago. They over promised and under delivered. Then they tried to hold my programming hostage. I finally had a third party supplier (whom they were dependent upon) step in the middle and force their hand. I had a TERRIBLE experience and I would only recommend them to my enemy. I found another A/​V specialist to finish off the project they could not complete. The new A/​V guys were completely unimpressed with the coding that they had in place for my system. They cost me time and money and lots of grief. If you have too much time or too much money or if you like grief then perhaps they are the right ones for you. If you do hire them because they did a good job at over promising you then do yourself a favor and carefully review your contract and ensure that you will own your own programming so they can not hold you hostage. They deserved to be sued out of business but I was too busy building a house and raising my kids and working to deal with it. I hired them to make my life easier. Once they had me locked in, they seemed to be trying to make it harder. The owner will be charming and available during the sales process but once the real work starts or if there is any trouble, he will disappear.

Our contractor had A Sharper Home prewire our house for networking. He then ran out of business, so we engaged A Sharper Home directly to finish the job. They quoted twelve hundred dollars for this work. When we asked for some minor changes, they said it would be no more than two thousand dollars in total. Then, when they did the work, they informed us that the two thousand dollars was an additional charge, on top of the twelve hundred.
We contested this sum, because the work was very minimal and took two men (plus a helper who did nothing) about five hours, using a few extra feet of wire and a couple of extra connectors. We had already paid the twelve hundred — and after doing the math, we concluded that this amount was more than sufficient. So we refused to pay any more. They then put a mechanic’s lien on our house. In order to have peace, we finally paid in full. Their work was inferior, and we had to redo some of it ourselves.
I would never recommend A Sharper Home to anybody for anything.