Buffalo Wild Wings

By far the worst service at a Buffalo Wild Wings… Save your self the time and don’t go here. Not even worth one star. Pathetic!

Wings are good, service is lousy as any other Buffalo Wild Wings. Try to avoid games because service really gets lousy. You can always order to go.

Service was less than ok. Waiter made us wait 15 min for the happy hour special, so we did. Then had to wait an extra 15 min after the special started as he forgot about us. Had to waive down a different waitress to take our order. Our appetizer was cold and a waste of $ 5. When we got our wings they were over cooked or had been sitting for some time. They were dry as heck and barely any sauce in them. We got a manger and she replaced them but they were still over cooked and barely had any sauce on them. We’ve been here before and never had this issue. This place has really gone down hill! This may be our last time coming here for over priced wings!!! Ick
My 2 yr old who lives wings wouldn’t even touch them after he tried them. That’s how bad the food was. What a waste of $ 40

It’s a BDUBS what else can be said? The food is standard for all the restaurants TVs with sports etc. I just popped in for a quick bite. Not a lot of people here but the food took FOREVER! I mean I was sitting at my booth before my waitress even showed up fr a drink. Slow. Completely slow.
Second why are they playing music so loudly you can’t hear any sports? I mean really this is BDUBS! It’s a sports restaurant! I want to hear something about sports not music. The end. Oh and my food was cold coming out.

This Buffalo Wild Wings (B-​dubs) is hit or miss. I am a overall fan of B-​dubs, however, when we visit this location, we are a little wary as to the quality of service we are about to recieve.
My wife and I usually don’t go in and sit down to eat here. Most of the time we order ahead on the nights of the Wing Deals, and take our order to the house. The biggest problem we have encountered here is that they never seem to get our order right, the first OR the second time. When we order ahead, we now have to check and verify they gave us the correct order before we take off. I can’t count the number of times we didn’t check, only to get home to realize our order is completely wrong. Because we now verify the accuracy of our order before we leave, we no longer have this issue. However, we should not need to check in the first place.
Anyway. if you are not familiar with B-​dubs, this is an awesome place to go in and sit, eat some wings or other bar food, drink a beer, watch sports, or play the complimentary games they provide. This is all best done with groups. Like the saying goes, the more the merrier. Their menu changes on a semi-​regular basis, and is fairly large. They also have a nice bar selection as well.
B-​dubs as a chain has awesome deals for wings every week, like I mentioned earlier. For example, the main two deals are $.65 traditional wings on Tuesday, and $.65 Boneless wings on Wednesday. Great for take-​out.
I love B-​dubs in general, but this locations Customer service and quality control is so beyond par, I cannot warrant any more than two stars.

We’ve been here before and it’s been good, but tonight… Worst service ever… Staff not friendly and attentive to the customers. Will not be coming back here again.

People are too dramatic in these reviews the food is food, service too and there is always good music. Everyone is friendly and attentive.

If you are looking for a place to watch the NFL games, you shouldn’t go here. The manager opens up 5 — 10 minutes late every Sunday because he thinks it’s funny to watch all the customers mad at the front door. I have mentioned it to him several times and he just laughs. Now I take my business ease where.

We came on a Thursday to enjoy the boneless 60 cent wings! The food was good. Our food came out rather quickly which is always a plus. We ordered wings and fries. My biggest complaint is my beer was flat! You pay full price which was 7.00 for an angry orchard and it taste like flat apple juice. Overall the food was good and the staff was pleasant!

This place sucks. Takes forever to get our food and the waiters were rude. Don’t come here. I gave it a star because the water was sooooo good…

Hubby and I popped in for takeout, and it was pretty busy. The service was good, while we sat there waiting for food a couple of servers checked on us to make sure we’d been helped and offer us drinks while we waited. I had to run to restroom, and thankfully it wasn’t terrifying. This is the type of place you come to watch games and drink beer, not to have conversation, as it’s very loud in here. Only thing I didn’t like was military discounts only on Monday… lame.

The Good: My server was attentive and very pleasant +1 star
The Bad: My beer was flat, my wing order took 20 minutes of which 5 of them came out hot and the other 5 were luke warm, I was given ranch when I had ordered blue cheese, and worst of all I ended up with food poisoning! — 4 stars
The restaurant was only half full since it was a Monday night not during football season so not sure what the issue was here but stay away from this particular BWWs!

Usually packed on the weekend’s and any MMA fight night. Its a beer and wing bar with lots of Big TVs and average looking waitresses. Great place to catch a game or fight. They have another BWW on Ft Bliss post with the same layout with less attractive waitresses. Better than any other wings taste wise in my opinion here in El Paso. They also have a good diverse choice of beer on tap and the service of the bartenders has always been pretty attentive. My 1^st choice if I just want wings and beer and catch a game for sure.

Cold beer and lots of TVs good place to catch a game

This place sucks horribly, the beer is luke warm, the food is terrible… Ordered the steak wrap, which wasted up of 90% lettuce. The first beer I ordered was flat, then the next two were warm… The wings tasted like paper as did the steak wrap that I ordered…
Only gave it one star cuz I couldn’t give ZERO

If you have read my other reviews. I eat BW3 weekly in different states. This one was very busy — Service was terrible and the boneless wings had miinimal sauce on them even though I requested heavy mango habenero, they were luke warm, the pretzels seemed like they sat out for about 30 minutes they were hard and cold and the queso was cold as well.
The hostess and server were poorly trained and not friendly. They could use some additional training. When your in the service industry you should have a friendly positive attitude. I shouldnt have to feel like i am making the server go out of her way by bringing me a beer or blue cheese!
This may be a newer BW3… they need some help. This is one of the worst BW3’s I have been to. I will not return to this one when I go back to El Paso.

I was passing through El Paso and desperately wanted wings. I had seen this establishment right off I-​10 and decided to call ahead (on my way back through) to place an order for pick up.
When I ordered, I got the stereotypical teenager with attitude who didn’t understand what I wanted. She told me that my order would be ready in 15 – 20 minutes. I arrived within 15 minutes.
And my order was ready? Hmmm… she briefly opened and closed the box to confirm my order, took my money and said goodnight.
When I got back out to my car, I thought… hmmm… something doesn’t seem right here. I opened up the box and the wings were dead (restaurant lingo for sitting in the window for several hours, usually picked on by vultures/​servers). The sauce was dried, the meat seemed somewhat dehydrated.
And there were only 5 wings (I had ordered 6).
Luckily, I caught the attention of a nice manager who not only brought out fresh wings (with sauce and all!) but brought me extras for my trouble.
Stopping here was not really worth my time, unfortunately. There’s plenty of better food– even better Buffalo Wild Wings– than this one. Skip it.

Great variety of food. Tons of televisions. Friendly wait staff. Managers go out of their way to make sure you are satisfied. All you gotta do is ask for what you want to watch and they’ll do their best to put it on for you.
As far as food quality, yeah the wings are not huge, however, the amount of sauces and flavors is more than satisfying. They have lots of other items on their menu to choose from like burgers, wraps, flatbreads, sandwiches, etc. This place can definitely satisfy many different taste buds. A lot of people seem to give this place a bad rating, but in my opinion, its way better than other competitors when it comes to wings, beer, and sports. Personally I’d rather not have my waitress’ breast or disgusting cottage cheese legs in my face like Wing Daddys or Hooters for example. That’s just my personal opinion.
And I have experienced BWW in other cities… FYI.
Great place, its definitely one of my favorites.

I hate this place, don’t even get me started. The only saving grace is the cold beer and all the TVs with everything on them.
Service…sucks. Food… meh. Sports television… SWEET. I’ve even attempted to contact management about my AWFUL experiences there and it has been well over a year, and with my follow up they still have yet to follow up.
The wings are tiny. The sauces are warm and bad, yes like old, yes like food poisoning inducing.
To say the least, I won’t be going to this location or any of their locations in the near future.
Can we get Bennigan’s back?!

I absolutely love the concept of Buffalo Wild Wings, I’ve been a fan of BW3 for years, but the execution in El Paso leaves a lot to be desired.
This is great place to watch sports MOST of the time, they even show UFC and Boxing Pay Per Views. The problem is that MOST of the time doesn’t mean ALL of the time, and you expect a place that positions itself as a great place to watch sports to be such.
Unfortunately the sports being featured on the main TVs and the sound are completely at the mercy of the manager’s whim. Call me idealistic but I feel that they should cater to what customers want to watch. Most of the people working there are really nice, but they won’t hesitate to politely tell you to fuck off if you ask them to turn off the shitty music and put the game’s sound on.
This isn’t based on instances when I don’t get the game I want, I am more than willing to watch whatever the majority of the customers want to watch, sometimes more popular teams than mine are playing and I don’t have a problem being relegated to a secondary no-​sound TV. A recent example is when Boise St was playing Nevada, at least 4 tables besides mine kept requesting the sound as that game kept getting closer and closer, but management gave us a steady dose of Lady Gaga and Lil Wayne until the game went to overtime; then it was finally deemed exciting enough to put the game’s sound.
One thing you will notice is that a lot of friends of people who work there visit a lot, which there isn’t anything wrong if it weren’t for the overt camaraderie between these patrons and the managers that leads to blatant preferential treatment. One time they kept a Florida State Football game on the main screen and sound system despite that it was obvious the only people actively watching that game were the friends of the staff.
Which brings me to my next point: Live entertainment, WHY?! They bring in a live DJ on a lot of weeknights, and it not only ruins the sports watching atmosphere, it makes the environment flat out unenjoyable as you can’t even carry a conversation. Not everything has to double as a Club/​Lounge Bar, STOP THAT SHIT!
As far as the food goes, well its bar grub, the wings are good but what I really recommend are the naked tenders, the onion rings, and the BBQ Nachos. They also make a very good Bloody Mary.
I won’t be a hypocrite and review lower than 3 stars because I do come here very often. Even though it gets really packed it still provides a great game watching atmosphere MOST of the time, but it still has a long way to go in terms of customer service.