Great experience using Alamo Glass, the owner Mr. Munoz was very nice and took care of my needs for my home windows and a shower door with frame, the service tech Larry was very knowledgeable and friendly, cleaned up after himself and was very passionate about his job. It took a week for my door to arrive but that’s what happens with custom made stuff, you have to be realistic about your expectations and time frame. Overall, a very satisfied customer. I would recommend this business to anyone! Ramon.
Ryan J.
Tu valoración: 1 Houston, TX
Mobile tech came out to fix a very small chip in Chevy Malibu today at Doggett Freightliner. He put an even bigger line in my windshield with his dremel tool while working on the chip. No apology. No acknowledgement he messed up. He still charged me the $ 39.95. All I can do now is put my registration sticker over the 1-inch line in my windshield that he created with his dremel tool to try and hide the line. Needless to say, I will be calling my credit card company to see about having the charges revered be cause I am NOT happy with the job he did.
Jon N.
Tu valoración: 1 El Paso, TX
I won’t go back. Typical El Paso Service… Horrible! Ask to have an eyebrow installed on front windshield. Service advisor asks if I can wait a moment so he can call a customer. I stated no problem. 10 minutes on phone with customer. Hangs up and makes another call. 5 minutes with that customer. All the while texting on his phone. Walk-in Customer walks in and he then helps him. I walked out.
Ronnie D.
Tu valoración: 1 Evanston, IL
I have been sitting in this light for three hours. That’s with an appointment. I find this so to be minimally professional and the staff is very deceptive in regard to time estimates. I will NEVER use this company again and suggest Safelite or any other service for windshield replacement.
LIsa L.
Tu valoración: 5 El Paso, TX
LOVE Alamo Auto Glass! I went in to get the regulator on my window fixed and not only did I get a fair price but since they were about to close, an employee at least got the window rolled up so i did not have to deal with dirt blowing into my car. Then instead of me driving all the way back(i live on the northeast) when they opened the next morning, they offered to come to my house the next day and fix it with no extra charge! The employee who arrived was very nice and quick. I HIGHLY reccommend this auto glass business.