Sunset Manor Convalescent Hospital

Very clean, no bad odor along the hall ways and rooms, CNA’s are working good with cleaning patients, RNs and LVN are very much well experienced on taking care of patients. Compared to other facilities I visited. This place is the best so far.

In the past 6 months, I’ve visited Sunset Manor often. I have worked in the medical field in and around the SGV for the past 5 years. I have found this building to be very clean, they have a very helpful staff & a director of nursing that is very smart & has a lot of experience.
They work with some of the best physicians in the area and their subacute unit is a great service to the community of El Monte.
They have recently changed their logo & made some improvements from the inside out. They are doing a great job there!

My dad did unfortunately pass away there due to his condition I was called right away and was given the news by the staff. We the family was treated with the utmost respect and privacy while we said out last good by to our beloved father. I am so personally impressed by the care and compassion the staff gave us the family and my father during his stay there.

While this place is pretty clean and the few times I’ve been here, some of the workers were pretty nice, their service is awful! My grandma got sent here because while walking, she was involved in a hit and run. After hip surgery at the LAC-​USC hospital, they sent her here to heal for a few months. While she wasn’t allowed to walk, I do not doubt that my grandma might have been a little difficult and persistent in trying to walk. However, although she’s supposed to stay there for a few more days, until after she sees her bone doctor, all of a sudden, because they keep saying my grandma is non-​compliant and supposedly there was a recent incident, they’re just kicking her out now! We understand that if my grandma were to fall, they would be liable but still, they should at least wait for my grandma to see her bone doctor in a few days before they just kick her out! Once she returns home, while she will be watched, it’ll be difficult and in addition, because she thinks she’s home, she’s going to think everything’s fine and she’s going to walk around normally – when in reality, she hasn’t even seen her bone doctor yet and she’s not supposed to walk! AVOID THIS PLACE. We’d like to file a complaint but are unsure where to go.
We understand their side of the story, where they may be liable if my grandma falls because my grandma isn’t listening to them… but a few more days, until after my grandma is specially transported to see the doctor at LAC-​USC, would make much more sense. That’s what they agreed on, until just yesterday when they decided it’s time to kick my grandma out. Now, we won’t be able to transport my grandma to the special doctor and have to await her wheel chair and other supplies before we can carefully take her to see the doctor. I’m sure this will be even more difficult and potentially dangerous for my grandma’s health!

The only reason I’m giving one star is because it is required. I would say this place should have a minus star rating. My family member went in for PT and was worse off when he was discharged. The staff continued to administer his medication incorrectly even when they were told over and over when to administer it. This seems minor but when the medication was given incorrectly, it would make my brother ill and he was unable to complete his PT session. I can go on and on but all anyone needs to know is this: stay away from this place.
It is also in scary neighborhood as an added bonus!

I haven’t seen any creeper-​status activity since I’ve been coming here to visit my grandpa for the past 3 years, staff are all very friendly! And the place is kept super clean, it is ghetto el monte that’s all i can say, but overall a good convalescent home.