Planned Parenthood

The Mexicans here is nice and fast with the work. I’m really impressed with the work. I would highly recommend people to come here, actually don’t come because you guys will make the line longer next time I come lol. My final thought its this place it’s good. So come check it out! LETS GO!!!

This planned parenthood is definitely the slowest location I have ever been to. I made an appointment twice online but when I came in both times, they told me it would be an hour to an hour and a half wait. They clearly state that birth control pills can be taken on a walk in basis, but taking the precautions to make an appointment won’t help you. I had to leave the location twice due to the wait times surrounding my appointments. The third time I came in, yesterday, I tried as a walk in but left after waiting two hours. Today I came back as soon as they opened and, at this point, I am still in the waiting room after two hours. If the clinic was better organized, they would have staff designated to birth control refills while other appointments involving physical exams would yield wait times. This location is close to my house but i won’t choose to come here again. :/

This planned parenthood is great! I had an appt and they took me in right when i finished filling out my papers. the MA was nice took in questions fast. then i seen the DR for my IUD removal. and she did it so fast and made everything clear on what she was doing. she took it right out with no pain! great office. the girls are nice and helpful. no complaints here

Shady place with rude receptionist. Got turned away TWICE for a walk in within walk in hours and said doctor is too busy. But I don’t need to see a doctor ! I rather drive all he way to Alhambra where their staff is nicer. But it’s El Monte, what can you expect?

It’s ok only come here cause its closest to me. They never have my records even tho I’ve been here more than 5 times. I always have to do everything all over again. And I always make an appointment to get my implant removed & every time I come in for my appointment they never have record of making the appointment so I have to make another one and come back with the same excuse that they didn’t make one. Would give them 1 star, but the staff is somewhat friendly I guess.

Came in for a check up and I can honestly say that this clinic was the best one I have ever been to compared to the other branches. The entire staff was very polite and professional. From the receptionist who was sensitive to my needs and situation provided me with all the information and options I need to get checked in to the medical assistants who made me feel comfortable and at ease. Easily the most trouble less experience I’ve ever had with these types of clinics. No need to have any reservations about my health information with these wonderful people. Keep up the good work ladies I will surely be back and recommend you to all my friends.

This planned parenthood is located in the El Pollo Loco plaza on Peck Rd. It’s right across from the CVS pharmacy. There’s lots of parking that say only 20 mins, but I’ve parked there for over 2 hours before and they don’t check.
I always come to this planned parenthood location because it’s the closest to me. Making an appointment at PP in general takes a long time. I’m always put on hold for at least 10 – 15 mins because they are flooded with calls. At least they let you know how many callers are ahead of you, so that’s very helpful.
I’ve noticed that even though you have an appointment, they will call each person in order of the time you arrive. So let’s say I come in at 11am with an appointment and some girl arrives a little bit after me and she says she has an apt at 10:45 so she’s 15 mins late. They will still call my name first before hers because I came in first and finished all my paperwork first. Or even if I just walk in without an appointment and some girl comes in after me with an appointment, they will still call me first. So making an appointment is really not necessary in my opinion. If there are a lot of people already sitting in the waiting room, then expect to wait a LONGGG time! If there’s not that many people, say like 4 – 5 people, the wait is like 30 mins.
The women at the front desks are usually not that friendly, and I can barely hear them thru the glass window. Either they’re not speaking loud enough or they need to lean in more so their voice can go thru that small round thing in the middle.
The nurses that help you and ask you all the personal questions are always really nice and helpful. They’ve made me feel really comfortable during awkward situations. When I got my HPV shots the lady calmed me down and did some breathing exercises with me since I’m extremely scared of needles and shots! She made me feel a lot better and even rooted for me the whole 7 seconds of pain.
It’s very quiet in there so make sure you eat some food before coming so your tummy doesn’t rumble. Trust me, it’s very awkward and embarrassing when that happens to me.

Okay now I’m mad. So I had a prescription refill for a year, so that when my pharmacy needs to refill, they just call PP instead of me wasting my time every 3 months to ask for paper work/​insurance verification and more refill slips. So I guess this month was my last month of the year but obviously I’m not going to remember that. I’m on my last pack, last few pills and my pharmacy says it’ll be ready on a certain day, before my pack ends. I get a call from them and lo and behold, they tell me to call my clinic because they can’t get a hold of the doctor. I call PP about the situation and they just tell me to come in and refill it because it’s been a year. ATLEAST remind the pharmacy to remind me because now I’m going to miss my pills until I can squeeze an appointment in for this repetitive crap. All the information is still in the database yet I have to go back and redo all this again, waste my time, waste my money. Apparently they don’t verify insurance on weekends? ughh. All of this for a stupid slip of paper that permits me to refill birth control. I’m not looking forward for sitting there 40 minutes to an hour. Thanks for making me miss my pills.

Even though I have health insurance, I still find myself coming to Planned Parenthood for a variety of minor issues because it’s nearby, discreet (only if you don’t provide health insurance, in which case, services are free), easy, and fast. It’s also familiar as I’ve been coming here intermittently since high school.
Services provided include: women’s health care, men’s health care, birth control, emergency contraception, pregnancy testing & services, abortion services, STD testing, treatment & vaccines, and HIV testing.
The staff, for the most part, is friendly, but the general advice from the different nurse practitioners is sometimes inconsistent and contradictory, which isn’t a good thing; so I don’t usually trust everything they say and use common sense (or Google).
Tip: Always make an appointment or you’ll end up waiting for hours.
P. S. This location should take note from the Glendora center and instead of showing Jerry Springer or Maury on TV, playing a movie like The Devil Wears Prada would be nice and greatly appreciated.

So convenient! Went in on a Wednesday around 1:30pm, I would have thought it would have been packed since it was close to closing at 4pm. But as soon as I stepped in, there was only a lady and a child waiting for someone. The receptionist was very friendly and helpful. I filled out a small piece of paper. Within five minutes I was taken in. The staff was very friendly. Pricked my finger for blood and got my results in ten minutes, which went fairly quickly since I was getting some free goodies in another room with another staff member. However when I stepped out to leave, the waiting room was filled! I guess I went right when they returned from their lunch hour. There was about twelve people and there is about fifteen chairs available. I always make a donation since I have been coming here since I was 18, and they have given me a hard time or turned me away for anything I need. I recommend Planned parenthood to a lot of friends and family.

I have to say this was one of the most clean, and friendly locations I’ve been to thus far. I was in and out in an hour total. I’ve seen mixed reviews about this location, and after my experience I honestly assume it just depends on who’s working that day. All the ladies were extremely pleasant, informative, and helpful. See you guys next year! lol

Came here last week, just to do a check up– just for the hell of it and I was a little bored with no plans on the weekend and I just wanted to experience something new. Yes, I’m weird, get over it.
Anyways, this place is located across from the street from Chase Bank. Parking is EASY BREEZY, tons of spots open. You could park with your eyes closed, kidding– DO NOT TAKE THAT LITERALLY.
Upon arrival, you actually need to buzz in– which was a little weird. I felt like I was doing something illegal, like buying drugs or something. Any who, the receptionist greeted me, but she didn’t seem too friendly. She took my ID and slammed me with a bunch of paper work to fill out. After waiting ~ 30 minutes (with an appointment), the medical assistant took me in and did my exams, which were not too bad. The medical assistants were EXTREMELY friendly and compassionate– although the patient history/​interview involved many clicks on the computer… which got me super nervous.
After the whole visit, there was a cool touch screen test, a small donation, and a bag full of goodies.
Overall, this place is great for women and men seeking birth controls and free medical tests/​treatments for the low income. The receptionists might not be the sweetest, but give her a break– she/​he probably deals with PLENTY of paper cuts! Nonetheless, the medical assistants are superb– and I would highly recommend this place, although the wait time might be a little ridiculous even an appointment.

Horrible place. I had to wait 3 hours just for a refill on birth control. People were rude and I have had such a good time with other planned parenthoods. So this is definitely a branch problem. This el monte branch sucks! Avoid if possible.

The receptionist wasn’t very nice, but the doctors were extremely accommodating, supportive, and understanding of my general derpiness. I felt really comfortable with the people here, and thanks to the buzzer and bullet-​proof glass as well (eek) safe.
One thing I would complain about is that they don’t have water for people in the waiting room. Kinda ridiculous considering that a lot of people might need to give urine samples anyway. I had to go all the way to El Pollo Loco for water, and their bad service put me in a bad mood…
On the bright side, I got lots and lots of free condoms.
Anybody want free condoms? :D

HORRIBLE. JUST HORRIBLE.
I came in at 10am hoping to beat the wait time but it didn’t work out. I filled out my forms and brought it to the receptionist sitting up front. She told me to take a seat and wait. She later called me up and told me a pap smear is only available for appointments only. So I told her I will call in later and make an appointment for that and went back outside to wait to be seen by the gynecologists for my refills on birth control. I waited and waited. People who came after me were seen by the doctors and had already left, and one by one, the filled room became empty until I was the only one left. I finally went up to the receptionist and asked what’s taking so long only to see that she’s frantically checking her desk to see if she checked me in. And guess what?! SHE DIDN’T CHECK ME IN! I asked if she can just hurry and check me in because I have work, in which she replied, I can’t, the system won’t accept any check ins right now.
Mad? Yes, I was mad.
Aggitated? Yes, absolutely.
And what intrigued me the most was if she didn’t check me in and I was the only one left in the waiting room, why didn’t she bother to ask herself, why I was there? I mean really? How can you NOT notice someone sitting right in front of you for THREE hours? HORRIBLE. JUST HORRIBLE. And the receptionist didn’t even apologize, she turned it around and put the blame on me. WHAT. THE. Really now?! This isn’t my first time here, but this is by far the worst experience I’ve ever had with them. Not to mention how long you must wait just for the doctor to see you for a mere 10 minutes.
Honestly, this place needs to evaluate their employees and sweep out the unnecessary, rude and ill-​mannered employees.

I’ve been here twice now.
Parking: shared parking lot with other businesses such as O’relieys auto shop, etc.
For my first visit, I had made an appointment and since it was my first time there I had to fill out the paper work which made my wait a little longer since they were processing everything.
For my second visit, I did a walk-​in and I was in and out with in 30 mins.
the staff here are very friendly, knowledgeable, nice, and welcoming.
the facilities are clean. i would recommend this place. (:

The wait was and hour with an appt. the one in East LA never makes me wait long but i felt comfortable with the staff and the doctors and both clinics. I don’t mind waiting when it’s free and im comfortable. There some of the best doctors that I’ve seen.

How can you really complain about getting something for free?
I’ve been here quite a few times now. They ALWAYS ALWAYS give condoms, even if it’s not related to your visit. Nurses here aren’t super nice, but they’re not super bitchy either. I think they’re just… there. I think there is one nurse who is pretty nice, but I don’t know her name.
If you want to make an appointment as soon as possible, you can actually go there and make an appointment instead of calling. I did that last time, and got an appointment for the next day.
I don’t know why people have so much trouble with the wait times here. The longest I’ve ever been there is an hour and 45 minutes, which felt like nothing because I brought a book. When my boyfriend broke his hand, I took him to USC + LAC hospital and waited 8 hours to see a doctor (THAT WAS A GOOD DAY). We’ve waited up to 13 hours there. So if you feel like 3 hours is too long for you, please do one of two things. A). Either bring a book or something to do OR B). get medical insurance.
The previous time I had gone, I went for a PAP test. First thing the doctor says to me: «Sorry for the long wait». No problem. Only waited an hour (not sarcasm). But, I didn’t know that they had changed their policy from every 1 year to every 2 years (soon to be 3). So when my doctor asked when I had my last PAP test, I said a year and 10 months ago. And she informed me they only do every 2 years. She kept asking me if I was sure otherwise she’d have to turn me away. Me being completely dumb, I didn’t realized that she was most likely hinting to me to lie. After all, she did ask me the same question like 3 times. But hind sight is ²⁰⁄₂₀ and I left without a PAP test, but I did get free STD testing. She also graciously answered questions I had about not related things. I had stepped on a somewhat rusty nail and brought my shots records. I asked if she could look at it and see if I needed to get a tetanus shot. She apologized for not being able to help me. So nice. So, it was a somewhat productive day after all.
Two months later, I went back. Same doctor remembered me, apologized for the wait, and literally did the PAP test so fast. And she seems like she honestly cares. which is amazing, considering this is a free clinic.

The clinic staff is nice, the gynecologists are a bit short, and reluctant to answer your questions at times. Therefore the service is fine. The place is very clean. Just good clinic overall.
The biggest problem… the WAIT TIME.
Holy… snap! *faints*
You’re appointment time is say 12am, you don’t see the doc until 2:40pm, and walk out at 3:00pm. Yes and that is what happened to me. What in the world?!
Then what was the point to my appointment? To tell you a lady that was there with an 11am appointment walked out past 12:40 because she still hadn’t seen the doctor. Ridiculous.

i chose this place because it’s the closest to my house… they’re super slow, and this lady working there is quite bitchy. not only she gives off attitude, and she’s not very friendly either… although she tries not to make it too obvious. it’s so annoying to go to a place and know the employees there are not so helpful/​friendly.
the doctors there are super nice though, which i’m glad…
HOWEVER, i went there today and the service was very fast and that lady was surprisingly friendly! and guess what? they asked me to fill out a survey… SO THAT’S WHAT IT WAS ABOUT!
but either way, i can’t complain as long as they’re getting better right?
oh and when i call in for appointment, the lady who answered the call was such a bitch. i mean, if you hate your job, please quit and find another one. don’t give me attitude –_​– i’m just calling to make an appointment! geez!