El Monte Collision Center

I went there because I smashed the front end of my car about 6 months ago. Once I got enough money for the co-​pay I brought my car back. They told me the repairs was going to take about 1 week and ½ to finish. To my surprise 4 days later my car was ready for pick up. They finished a week ahead of schedule!!! They called me right when they finished. Before all of this they were super friendly ! They made sure my visit was quick and easy! The staff was super friendly and patient especially when it came down my questions and concerns about my vehicle. Once I got to the shop they let me check it out to make sure I was happy about the repairs. To my surprise they fixed everything that I damaged in the accident to the point that they even washed the car and vacuumed the interior! No complaints from me once so ever. I’m even planing to go back to have them put some custom touched to it! They are worth every penny!

El Monte Collision There Staff Very Helpful But Luis Loved Him He Was The Greatest He Keep Me Informed With Every Step Regarding My Car Very Thankful To Luis & His Patients With The Smallest? I Had About My Car… When I Called Him He Never Made Me Feel Like I Was Bugging Very Professional Thank You Luis This Shop Does Miracles… When I Picked Up My Car I Loved It You Could Never Tell It Was Work on I Would Definitely Recommend This Shop To Everyone I Know Thank You El Monte Collision For Having Staff Like Luis Lee Love

I have taken my car 3 times to El Monte Collision, and each time I have been there, they have provided exceptional customer service. Luis is great and always kept me updated on my vehicle repairs. The work they do is amazing, my car looks new again. I highly recommend this place to anyone looking to repair their vehicle. You will not be disappointed!

this place kicks ass. I’d give it a ¹⁰⁄₁₀ if I could.
I had my car towed to this collision center simply based off the reviews i was reading. And all of the positive feedback about this location proved true. The moment i stepped onto their premises, I was greeted by Nick. Who then politlely directed me inside. Where I then met Paula, their receptionist, and Luis, their manager.
Everyone there was incredibly polite and genuinely wanted to assist me. The entire experience was top notch, they replaced my entire bummer, fixed my alignment and suspension. Luis was impeccable at keeping up to date with what was going on. I was at work for a week and was unable to take any phone calls, and Luis was kind enough to keep in contact with my dad about my vehicle.
I would highly suggest this spot to EVERYONE. Also give Luis and Nick a hug before you leave, they give pretty damn good hugs!

They do an excellent job of handling customer issue and they do a great job of getting the vehicle repaired as soon as possible. I recommend them to everyone.

Well This was a First for me, ive never been in an accident and didnt really know how this worked, Luis at El Monte Collision Helped me from the beginning had some problems with the insurance but Luis really helped me out.
The repairs and paint job was solid, totally recommend this shop to anyone looking to get their car fixed asap, again i really enjoyed the service and time they put in.

Took my truck in for front end repair, Luis and his guys did an awesome job quick turn around.

Had a great experience. They worked with me even though I had to pay out of pocket and sent texts and emails with photos to keep me updated. Got it done looking like new.

Don’t waste your time with these people.
Initial visit for an estimate wasn’t terrible, I had an appointment and they got to it quickly but the process took forever.
Long, annoying story short… They didnt return multiple messages when I tried to bring my car back for repairs. When I did finally get a hold of someone she told me 3 different times that I didnt need an appointment, I just needed to be in before 5:30pm. When I got to the shop the next day at 5:10pm, after sitting in crazy bad traffic for an hour and a half (20 minutes of which was on Valley where I sat looking at the shop but couldn’t legally get to it), no one was in the office. A guy walked in, looked like a mechanic, and was like «Everybody went home.» No kidding, clown.
Totally unprofessional, didn’t try to help me in any way, didn’t apologize… just basically «Too bad. We lied. But too bad for you. Ha ha.» He couldn’t have cared less. I wish MY company made enough money to be in a position to turn away customers.
Find a shop that actually wants your business.