Crown City Medical Group

With appointment there is still almost 3 hr wait then why the f$&k make one its a
Waste of my time for u to tell me to make an appointment when walk ins are in and out its utterly ridiculous. Patients that walked in after me all got called in first and i had an appointment The receptionist are always gossiping talking with patients out loud about their medical history the young girls there just sot there and are on their cell phone and when you ask them something they say they cant help you they why are you there. The only good thing i have to say is the lab tech louis and dr regis they are good at what they do but everyone else there sucks DR TYSON if you get to read this its a shame that these employees are making your business look bad you even have the rn Magda selling her products while on the job to other employees seemed to me she was making some of the staff pressured and or uncomfortable to buy her health products theres so much more to say but for a patient that has been coming here for over 20yrs its sad that customer service and patient privacy is a thing of the past

We arrive early to our appointment. we waited an hour in a half.(1:30)…regardless of the fact that my nieces appointment was at 4 pm. She got called in until 4:50 pm that was ridiculous. 3 patients that walk in after us were called in before us. Unsatisfied with them taking patients in the order they arrived as well as a long wait. :/

This place is a joke!
I wish the red flag of the rude and inappropriate receptionist (I hope she’s not a nurse) was enough when I called in for an appt. but no, I persisted and sadly wasted my time of going in and witnessing this spectacle.
Rude! Ghetto! Unprofessional! I thought I was down by the Valley motel waiting for drugs. How can this lady be employed at a Doctors office??? Regardless of the location!
Have the doctors listened to her speak to one patient? Or answer ONE phone call???
I must have heard the full names, birthdates, ailments and appt times of at least 6 patients. Privacy Act?!
How are they still in business?!
I sat down for 30 minutes and besides being yelled at from across the room about what time my appt. was. I wasn’t asked for my insurance card or handed any forms to fill out.
I decided it was better for my well being not to wait and see any doctor that employees someone like this in their practice.
Look elsewhere!!! Steer clear!!!
You have been warned.

The staff and doctors here are wonderful to their patients. Clean and safe environment.
The reason I gave them a 3 star was because the times that I have been here, they have not complied with the regulations of privacy. I’m sitting across the receptionists and she is on the phone and she is literally repeating the conversation for the whole waiting room to hear.
«And what is the reason for your visit? Your child has not been eating? What’s your name? [insert name] and the child’s? [insert name]» she is writing all this down and speaking out loud. Keep names confidential and information confidential please!
Also. As I’m waiting for the MD to see me, outside the hall I hear a nurse or staff member speaking to a patient who is about to leave.
«Don’t forget to make your appointment in 2 weeks so we could do your Pap smear.»
They are speaking out loud, unprofessional and are not respecting the patients privacy at all.
Patients problem should be kept at the ear of the patient and doctors. Not with the other patients.
That’s my only issue. The privacy. Other than that, good clinic.

Walked in today cause my daughter has had a fever for 3 days now, I called in the morning and asked if someone could see my daughter and they said first she had to have a present fever, so I waited till my daughter got warm again and when she did I rushed her here, then they tell me that the doctor is not in and the doctor is on her lunch and that I have to wait 2 hours !!! They sent me to urgent care only for me to drive and waist my gas for them to tell me that my daughter cannot be seen, I go home and come back at 3, they take an hour and half to put me in a room and now I have been waiting for 40 minutes !!! For the doctor to see my daughter while she’s burning up from this fever only for the doctor to come in for 5 minutes just to give me medicine ??? !!! This is the last time I come here, this clinic sucks ass, sorry for the language but these people here don’t know how to treat their patients.

The most amazing doctors office I’ve been to. Great staff. They make you feel so comfortable and welcome. Most amazing receptions Kristina & Sonia.

Today was my first time coming here. I came here because I needed to get my TB test read because my now ex-​doctor refused to do it. The staff here is very friendly. I called beforehand and the nurse told me to come by, even without an appointment. I was helped immediately. Even though I was not a patient, the nurse, Luis Torres, was very nice and read my TB scan for me. I had a very good experience here and Luis treated me very nicely, as if I was family.
I highly recommend coming here because it is clean and the staff is very helpful and friendly. I am definitely going to come here from now on.

My family have been coming here for years since I was a kid. If you go on a weekend or after work it can get pretty crowded. They have different doctors with certain specialties, if you are looking for a pediatrician, primarily, or family.
They are really caring, if they know you need serious care that would benefit you more at the ER or a specialist with fast acting IV medications or procedure that can prevent serious damages due to the looks of the condition you are in. The doctors are not money hungry and would not bs and charge your insurance or take your money to just take one look at you with out any formal exam really but just looking at you and instead send you to the ER but still charge you because a doctor looked at you. unlike my family’s last doctor. Most places do that because in order for a doctor to see you you have to pay up.
They give you the option to let them treat you but if the condition looks severe they will recommend right away if you need immediate medical attention but also let you know that they can treat you but doctors in reality can only provide certain treatments and that in some cases you may need more. Even the nurses are helpful.
My last case, the nurse saw my situation when she called me in and called the doctor immediately and she and the doctor recommended that I seek immediate medical care because they can give me an exam and treated with antibotics but with the look of severity I needed much more immediate attention. At first I chose to stay with them because ER can cost a fortune. The doctor said it is up to me and they can do their best but by the looks of it I needed to be treated right away or permenant damage can occur and trust the condition I was in was horrible, I had severe pain to the left side of my head due to serious ear condition that swelled up that side of the face. After my decision the nurse pulled me to the side and told me that I should listen to the doctor because I already lost hearing in my left ear and was only hearin ringing and the side of my face was really deformed. Sorry if I am bein to detailed but details are the reasons why people want to know why you trust or like this place. Anyways, I told the nurse I already paid for the visit and she said they’ll give me a refund and I can come back for a follow-​up so I agreed. I went to the ER and the physician there said good thing I came to them because when I got there my lymphnode has seriously enlarge and blocking fluid because of my ear infection. They treated me with IV and waited an hour and the swelling went down a bit. Blah blah blah and in the end I follow up with crown city medical group. They changed my ear drop medication to a better acting one and since than I still love coming to them.
They prefer not to make money off of you and instead care for you. This place deserve more than the $ 30 they charge to be seen by a physician when the office is more cleaner and the staff and doctor are really caring and nice. They don’t even care what kind of insurance you have as long as you are well. I used to have insurance when I saw them when I was a kid. Now I am a cash patient.
Even the pharmicist downstairs, is a really wonderful man. If he knows you because you are a regular patient or you are in need of your precriptions he will work something out with you. Only if you are a regular, your family is, been treated by the center. knows and recognize you, or even if you only come for medication there if you can prove your self trust worthy he will work something out with you especially during these hard times and if you are a cash patient as medications can be pricey. He is a sweet man. He even helped out my dad when he had eye surgery years back and does not have insurance or bring enough money for the medication because of the cost of surgical procedure done. He knew my family and let my dad come in later that week to pay off his dues.
Basically, If you want a family feel place, this place is the place to go. However, It is not in a friendly neighborhood, and you’ll have a few family’s in there with their hoodlum kids or the parents that are hoodlum themselves. Other than that this place is still the best and the cleanliest I ever been too. Don’t let it be judged because of the neighborhood or the price. They are efficient, Haha. I do have to give it one star down for the neighbor hood and some of the rowdy children. But I promised you will not be disappointed by the services just try not to go when its really crowded. As in all place the wait can be long unless you have an appointment and if its parents with children you might wanna bring earplugs because its one of those who can’t control their kids hahah