NetPilot Web Solutions – Sacramento Web Design

Our company Burger Rehabilitation has partnered and worked with NetPilot Web Solutions for some time. We first met John and his team years ago when we wanted to revamp our website and add more functionality.
Over the years we have done just that. From adding RSS feeds to our site for up to date news on the therapy industry. To customizing our locations pages and therapy products store.
NetPilot has always been very responsive and thoughtful in their approach. They are especially detailed in their preparing by asking the right questions in order to fine tune the needs and wants of our requests.
I would recommend them to anyone looking to improve, replace or develop their digital space online. They are very professional and quick to make the adjustments needed.

Santa Clara County Fire Dept originally paid a company to come in and develop a new website with a new design. Even though the cost seemed expensive, at the time, we ended up getting what we paid for. A site template put into place that was copied from some place else and zero help in getting us into that new site. It was a horrible experience.
We ended up creating an RFP for all the things we really needed and it was a huge move from an old format to a new CMS based system. Bids were all over the map. Many promised all kinds of great things for low prices, but the samples from these vendors were amateur at best. There were only two companies who stood out, but NetPilot Web Solutions had the experience and design background we were looking for. The sites they created were much better designed than any of the others.
Our site was not a simple site transition. We had content that was outdated, pages that looked horrible and pictures that were not setup properly. We quickly found that we had a TON of work to do (internally) before we could ever launch this new site for the public. John helped us as we began the journey. They created an outline of where we wanted to take the site. His team has usability knowledge (they know what users do) and knows how to design with them in mind. They helped us eliminate goofy pages that didn’t make sense and helped to create pages that would help our customers (the public).
Now that we are on the other side of the launch, we have a website we are now maintaining internally. It’s highly organized. John’s team makes sure we are trained on all the tools needed to continue a speedy loading site. There are many things to think about and our staff is now much more savvy in supporting their areas of content. I can call on NetPilot and ask some stupid questions and they are quick to support and help us (no additional bills). They do not nickel and dime us for every single call we make and they really worked out awesome. We have heard about other agencies who hired other companies and the nightmares they dealt with. We didn’t have any.
I’m the Information Technology Officer for this Fire Department and I do not get any benefit for saying any of the above. We really did have a great experience with NetPilot and they changed our site to be amazing vs. mediocre. If you go out to bid or have to choose from many on a list, consider what you pay for. With NetPilot, I paid one price. Be very careful who you choose and do your homework. If you go in blind, you will be taken to the cleaners. From our experience, these folks have integrity. I still use them for other tasks.

We really enjoyed working with John, Marla, and the team on our new website (check it out:
) and frankly cannot say enough positive things about Net Pilot.
Health Access, the statewide coalition for California’s health care consumers and premier advocacy organization dedicated to full implementation of health reform (AKA Obamacare), has several layers to our approval process AND we are entering into an exciting transition in terms of strategy and focus for the post-​reform environment. These factors can easily overwhelm (or delay) the task of building a new website. But none of this stood in the way for NetPilot. In fact, they helped us work through our many decisions on design, structure, and content – and helped us move our process along to completion. Our many stakeholders love the site, and we have an easy time keeping it up to date through the user-​friendly tool they set up for us.