WebsiteService4All

Excellent website was built for us, it is really refreshing to see a team that gets the project done when they say they will. My website is really nice and I get compliments all the time. Mark helped me through the whole process and I will be getting more work done by them.
Great people, good work, very creative. #awesome

Signed up in Oct of 2012 /​site still not done.
Their design service is slow and very poor.
Directions are not followed. Had to give them page layouts and even those could not be duplicated. Our images are distorted and there is a total lack of good graphic balance and layout.
You have to use their ‘program’ to communicate which doesn’t work at all times.
Phone calls are not answered in a timely manner. One has to fight to get the pages properly done or get the mistakes corrected. Person in charge could not even see the mistakes until they were pointed out by doing a screen shot with graphic arrows
and comments in RED.
Run do not walk to the next service. Do not waste your time or your money on this
company. They talk a good story, but that is all you will get for your money.

I’ve been using them for about 2.5 years or so. The first 1 to 1.5 years was ok (while their company name was eDynamo). I do not know if they were acquired or just went through rebranding but they are now called
. Although I am dealing with the same people their service has declined quite a bit.
I have been having website issues (from their upgrades, etc) and its taken a lot inquiries into them to solicit a response. This last issue with them is really starting to test my patience with them. I cannot access my website (admin) to write blog entries or make other changes. After quite a few emails (you have to use their portal for all communications) over a number of days, I still dont have any response from them.
I’m not a web savvy person which is why I went with them to begin with… but am starting to serious consider switching to another provider. If anyone has any recommendations, please feel free to post recs here for me. Thanks!