Socal Auto Repair Center

just the worst experience i ever get, the guys are really need more knowledgeable about how the car working, never go, and save your time

Shop advertises on Craigslist as a shop doing Mechinic business on Sunday’s, when in REALITY they are only (towing)securing work for the following week and not doing any Mechinic work on Sunday’s. I called the ad at 7:43 am Sunday morning. I describe my situation to Sean the owners told him I was calling around and what was his cost to do repairs today. After several calls I called Sean back. Secured the job and tow. Sean towed my car at 11am on Sunday morning to his shop put it on a lift and did not work on vehicle till MONDAY MORNING… per his text to me 6 hrs wasted. Here’s my story: It’s the Sunday morning after Thanksgiving and I find a Craigslist Ad for Mechinic that works on Sunday’s. I think perfect as my clutch had gone out the night before, called CL ads spoke to Sean the Owner, of SoCal Auto Repair Center. He told me the shop was closed but he was the owner and could get my truck in on Sunday as he understood my situation with my son, who was suppose to leave Sunday, but he could wait if truck was going to be ready by Monday Night at the latest. I explained this to Sean when he came to tow my Vehicle… Instead he charges me for a tow! Which his web site clearly states is incl in ANY Major Repairs. (Sean stated not incl if he is doing it off CL. That’s not real HONEST Business practice) Again owner does not tell me that his business offers Free towing and offer is on his web sites… I’ll own it but again this is the owner not an employee, back to my situation, Sean assured me that even worst case Scenario the vehicle would be ready 5:30 p.m. As he did on the phone when I explain to him what I was needing on Sunday, I delayed buying a ticket to put my son on a plane that day on Sean the experts advise. Don’t get me wrong I understand things can happen in the repairs of a vehicle. I was an Auto Damage Adjuster for over 15 years, so I know the order of repairs when you do it honestly, and you are looking out for the CUSTOMER… Sean the owner claims he cares for the customer alot too… like when he was to busy trying to up sale me on fluid and air cleaner rather than starting the clutch service) .But if Sean had started work on the Vehicle Sunday like his CL ads stated he was a Mechinic that works on Sunday’s I would not be putting the shop owner on blast for being a DISHONEST El Cajon Businessman. I’m not bad mouthing the work but any repair shop could do the clutch job ask around.
Sean misrepresented his CL AD as a Mechinic that works on Sunday’s DISHONEST.
Sean claims his techs don’t work on Sunday’s so why are you being dishonest and misrepresenting your business to the public. Liar