San Diego Fun Rentals

This website should be reported! It took my information and gave me a confirmation for my son’s 4^th birthday party for a ton of party rental equipment. When calling the number, they still have their message for the company on and let you leave messages. NOTHING states they are out of business. I should have checked Unilocal before I was so naïve in booking them and ruining my party. Thank goodness 4 year olds are more forgiving than their mothers.

NO STARS. San Diego NOT Fun Rentals. Interesting that the Unilocal site says this company has «CLOSED» …they had no problem charging my credit card immediately. BEWARE. We used this company several years ago and it was great… TIMES HAVE CHANGED! No response via email or over the phone after dozens of attempts to contact. I have our credit card company working to get our $ 130 back :(

This company is a scam! You order and pay online but they DO NOT DELIVERY your rentals. I’ve been calling their offices for over a week and sending emails with NO RESPONSE! I’ve had to contact the BBB and file a dispute with my CC company. DO NOT FALL FOR THEIR SCAMS.

I left 5 voicemails over the course of a few weeks plus a few emails and quote requests and never heard back… nothing. I ended up booking with A Bounce Above and am very satisfied PLUS saved money!

BEWARE!!! DO NOT RENT FROM THIS COMPANY!!! THEY HAVE GONE OUT OF BUSINESS!!! ZERO STARS!!!
My fiancé and I placed an order (and paid in full) for our wedding (which is THIS WEEKEND) about 6 months ago with SD Fun Rentals. Over the last 6 months, our guest list has slightly grown, so we have been trying to contact them to let them know that we needed more chairs. We have been trying to contact them NON STOP for about 2 months now, calling almost every day. They NEVER answer the phone, and DO NOT call you back when you leave messages. When we emailed them, the emails bounced back, saying that their email didn’t exist. We tried faxing them, but never got a reply that way either. Finally, we got suspicious of whether they were even still in business. Today, we went over to the actual warehouse to see what was going on. To our NON SURPRISE (since they have been FAILING us left and right), not only were they CLOSED, but there was literally an AUCTION going on!!! They were auctioning off all of their rentals, since apparently they had gone out of business «officially a little over a week ago.» Are you kidding me?! Soooo… I guess they were just planning on not showing up to my wedding this weekend!!! Thanks for letting me know, SD Fun Rentals!!!

I DO NOT recommend this company! TERRIBLE! Wish I could give them zero stars! I have had terrible customer service! I ordered a Fire Truck rental for my sons birthday party months in advance. Received a call during the party that they had to cancel because of rain and they don’t have insurance to take the truck out in the rain, they offered a FULL refund as it was their cancellation. OK fine, we understood. They said they would take care of it that week. Well they refunded part of the money and said they switched credit card processing companies so had to figure out how to refund us the remainder on the card or would mail us a check. We called and spoke to them numerous times and they said they promised to take care of the remainder of the credit and never did!!! I have continued to call and no one there answers the phone. Tried to email with no response. This is the worst customer service I have had using party rental. This is not how you do business and is a terrible way to treat customers!!! Now my only recourse may be going to small claims court — really? Who needs this extra stress! I will also be researching how to file a report with the Better Business Bureau you can count on that!

No STARS!!!
I cannot even give this business a star. their office hours when you call their business clearly state what time they are open, and on thursdays it is to be until 5pm. i spoke several times to desire and told her i would be there right before closing and stated the 5 pm closing time, as i stated i would leave work in the torrey pines area at 4pm. desiree stated no problem. they charged my bosses credit card immediately. i left work early on thursday to pick it up, got to the place of business at 4:10 pm and guess what??? no one was there. no one… after i was clearly told someone would be there. their shit ass excuse was desiree stated she had the day off??? yeah??? you never mentioned that to me… and now they are telling me they are not going to credit the credit card back because they close at 4pm… your voice mail on the business phone clearly states you are open until 5pm, not only that… did you forget the phone conversation we had where we discussed what time i would be there???
i would never rent from this business… they tell me they are not going to refund us the money. we are going to take legal action because this is a shady business. turko files also… this business needs to be told to the public how they run their business. shady… nothing but a scam. take people’s money, leave their office hours on their phone recording, not be there, and then tell you it is their fault.
i am contacting our company lawyer, and we will not stand for this. this is no way to run a business. they are scammer, liars and everything else.
the owner says they are not going to refund us our money because we came after 4 pm… what a frickin scamming business… the office hours are til 5pm on thursdays… and no one was there at 4:10…and i had a conversation with desiree and clearly stated what time i would be there.
i also have an email stating they would refund my money. only then to be told they are not, as i came after hours.
i have recorded their voice mail on my phone clearly stating they are open on thursdays until 5pm.
scammers…do not do business with this company!!!

I used this company for our biggest school fundraiser and LOST A TON OF MONEY due to the game suggestions of the owner, Shad Irwin. On the day of the event the owner arrived on-​time but the rentals came hour later and the staff was totally disorganized !!! Set-​up was a disaster, some of the games we ordered weren’t there and games we did order were’nt actually what we had ordered, the company brought the wrong ones. I also hired Shad’s catering company with the agreement that he would give our school 20% of the earnings. That never happened. He agreed to count the money every few hours together and make a deposit so we could track the money earned. That never happend. He gave us a $ 400 deposit for 6 hours of serving food that, on average, cost $ 6 — $ 9 per person. Do the math and see how wrong that is!!!
Personally, I would not use this company again. I lost a lot of money, the staff was passive agressive and unprofessional to deal with on and off of the telephone, set-​up was late, clean-​up was much later than anticipated which cost me more money to staff the custodians.
I wish I had listened to all of the other bad reviews before I had signed the contract!!! And, I should have payed attention when Shad told me he was involved in a lawsuit with another client.
Note that San Diego Fun Rentals is also SD Elite Events & Party Rentals, both owned by Shad.

I used this company back in April 2013 for my daughter’s birthday party and they were excellent. The customer service over the phone was great, very prompt with paperwork and could fit me in last minute! The only reason I did not give 5 stars, was the delivery guy did not specify when they would pick up (this was not the owner-​some other guy dropped it off). So I was to wonder when they would pick up the jumpee all day on Sunday. But thankfully, the owner returned my phone call right away and said not to worry about it, he would be by and pick it up and I didn’t have to be there to wait. Otherwise, the price, service and jumpee were great!

Be aware of working with these guys. The owner walked out on my 700 person event THE DAY BEFORE THE SET UP because he didn’t have enough chairs for the party. We agreed on a price wks before the event and the owner even did the walk-​thru with me a 5 days before the event, and said it wouldn’t be a problem. I was forced to scramble to get a company help me out at the day before the event… damn near impossible .
Shad Kirvin was totally unprofessional with handling this situation, and just said, «Go call (a competitor) and I’m sure they can handle everything for you. As if it was no big deal.
Buyer beware !!!

If I was able to give this company no stars, I would. To say that their website is misleading would be putting it lightly. We rented a complete volleyball set, that was to include, poles, net, ball, stakes and markers, and receive 10% off for picking it up ourselves. Our card was holding the rental, and upon our arrival the sales associate had already left, we were left knocking on the door talking to someone who had no idea where our item was.
In our very broken, duct taped together box, we had only a ripped up net, poles, no stakes, no markers, and given no ball. Needless to say we didn’t know that until we were at the event and unable to use it.
I am truly not one to send out bad reviews, and the first to commend a sales associate for good customer service. However, when we went to drop off the rental, the girl was on the phone, and did not get off the phone for 5 minutes. I was charged the full amount, and still have yet to receive confirmation of the full refund.
Just a warning… don’t use this company if you’re planning a professional corporate event, or expect even mediocre customer service.

I am using San Diego Fun Rentals for my wedding, and they by far have the cheapest rentals in the county! Heather W. was an incredible help, she sent me a new contract whenever I requested an update, and she was incredibly helpful. When I stopped by to view the tables and what not, she offered to set up the tables and chairs exactly the way they would look at the wedding. She also gave me several swatch colors for table cloths. This place is great, you can’t go wrong!

We have a fantastic relationship with sd fun rentals. They have the best prices (I have side-​by-​side compared hundreds of orders,) are easy to work with, personable, and take a real interest in providing exactly what you need without all the Bs. I prefer them to every other rental company in sd, and as a rental specialist for a multi-​million dollar catering company, you can bet I deal with my fair share of requests. I highly recommend them!

SD Fun Rentals came to my rescue! I was three days out from my first event when the face painter cancelled. Now in panic mode I started searching the web in which SD Fun Rentals appeared when I entered «face painters in San Diego.» Although it was after hours I called to leave a message when to my surprise the owner answered. He understood my dilemma and explained options then provided an email address to see what his company could do. I was hoping for a response early next day but decided to place a follow up call late in the afternoon since time was running out. Heather answered and turned out to be the epitome of customer service. She promised to contact me by end of day and she kept her word. I was driving when the call came in so I called back the next day. When I called she had already secured a face painter and put the two of us in touch. Sammy arrived on time and did beautiful work with me as her first client. There is no doubt in my mind that I will reach out to SD Fun Rentals for any future needs. Thank you for the save!

I had a wedding at Haze Meadow Ranch San Diego Fun Rentals wore the ones to provide all rentals and linens they wore on time everything was set accordingly, they wore able to add last minute things I wanted to add very helpful I really appriciate your work thank you for making everything that day run smooth :) Happy Bride

I am really, really happy with their customer service and professionalism. They are quick to respond to questions via phone and email — I just love it when there’s equal, constant two-​way communication involve!
Delivery was very reasonable. I paid $ 45 ROUND TRIP from Santee to Mira Mesa. That’s cheaper than a lot of places I know. When it came time to drop off my rental, they called to tell me that they were on their way. They also arrived at the time they said they would come.
When they came to pick up the rentals the next day, we ran into a small problem, which was my fault, not theirs. I had asked my sister-​in-​law to stay home in the morning, but she forgot about it so no one was present. They tried to reach me about three times, but I didn’t get to my phone on time. They also left me a voicemail and suggested that they could pick up the next day. Luckily, my brother-​in-​law found out about the situation, so he was able to get another family member who lived nearby to get into their house. The rental guy probably had waited for us for about 45 minutes the entire time!!! Which rental company would do that for you?! I felt so terrible, but I really appreciated their patience and understanding!
Thank you San Diego Fun Rental for a great experience! I highly recommend renting from them, and I would definitely come back again!