Rancho San Diego Animal Hospital

I LOVE DR. BROWN!!! She is the most compassionate and amazing veterinarian I have ever met! I was referred to her by an old high school friend who’s family has used her and her practice for well over 25 years! (Well her family has!) They had nothing but the best to say about her and they were 100% correct! This IS the best vet in San Diego if not California!

Outstanding care.
I brought my chihuahua in from Mexico with a mystery pain the local vets had been unable to treat. Dr Rivas took his case and went above and beyond, not only in treating him, but in calling several times to see how he was progressing. She understood the difficulty in getting him to the office and went out of her way to make it easier for us to keep in touch.
The rest of the staff was equally as thoughtful, showing genuine concern and compassion when they dealt with him. A miserable chihuahua in pain can be a handful, but they had no trouble managing him.
The hospital is clean, neat, and professional. They have a transparent process where they go over the costs, line by line giving options and alternatives, before doing anything. They’re pricey, but by American standards, I believe very reasonable.
My chihuahua (pancreatitis + IVDD) is doing great today thanks to their excellent care.

Found this place on accident as I was looking for a vet in SD who was knowledgeable and could see my pet snake… and I’m so glad I stumbled upon this place! I called in a panic because I noticed my poor little Marley (pet snake) had gotten burned. The person on the other end was really friendly and was able to get me a time slot to be seen within the hour. The vet who saw Marley was super knowledgeable and I could clearly see she had experience working with reptiles. She did tell me she had snakes of her own and gave me very useful information and tips about my little guy and how to give him the meds properly. This will definetely be Marley’s vet if he ever needs to be seen again. Great job Rancho SD animal hospital!

We’ve had many pets over the years and many vets, and are extremely pleased with Rancho San Diego Animal Hospital, both staff and doctors. They always attend to our pets’ specific needs; i.e. little Buffy was terrified of the waiting room, so they always let her get in a room right away. When our pets were too scared or hurt to get up on the table, or when they hid under the chair, all the vets and techs there got right down on the floor with them. When they’ve gotten old or sick, a variety of treatment options were presented, with physical, emotional, and financial aspects all discussed honestly. We’ve put 2 of our cherished pets to sleep there, and they were so kind and considerate throughout the whole process. Dr Sue Park was an enormous support during Buffy’s passing and we sure needed it, as she was my son’s first dog, and the dog I’ve had the longest in my life. When we arrived, a beautiful plaid blanket was spread on the floor, and a pitcher of ice water and cups were waiting on the table… little touches like that make such a huge difference, especially when you’re hurting. When our other dog Gus died, he had a seizure in the middle of the night so we had to take him to a 24 hour hospital instead, but Sue Park was on the phone with their vets offering support. Then she called me personally to check in on not only his condition, but mine. 5 star service, caring and love!

If I could them 100 stars I would!
My mom recommended this Vet, she use to take our family dog here up til he passed away and boy do I appreciate her advice!
My 6 year old Dachshund mix got pretty sick ³⁄₂₀₁₅. Brought her in and was seen by Dr. McNeil. After a bunch of testing ($$$) she was diagnosed with Diabetes. My husband and I were pretty heartbroken. We just wanted our little girl to feel better.
Dr. McNeil and the vet techs were absolutely outstanding. They taught us how to check her BG levels, insulin injections, everything we needed. It was so completely overwhelming, especially being a newer pet parents. But they have been there for us for any question we have, and always trying to help however they can!
Now Mocha is forming cataracts in her eyes because of the diabetes. after a trip in today to see our favorite Dr. McNeil, we know it will be a long road, but at least we have a great Veterinary support behind us!
I highly recommend it here! Granted, treatments, testing, etc. can get costly here and it adds up very very fast but seeing the care and compassion here, to me it’s so worth it!

This Vet was recommanded by my neighbor. Our vet had recently retired so I was shopping for a new one. The office was able to get my dog in to be seen that same morning. My first experience with the RSD was having our older dog put to sleep. She had suffered a stroke and was not aware of the world at all. The staff was kind and attentive to our need.

My pet’s regular hospital. I like this place. Doctors are very nice and staff are accommodating. Affordable price as well. Thank you for taking care of my «Hope and Faith» (Bearded Dragon).

I have several problems with this office. The vets are fine, as far as I can tell. They seem genuinely concerned with the animals and are competent.
It’s the staff that drives me crazy. When I used to board my bird there, it could take 20 – 30 minutes to check in. I have no idea why it would always be that long. Each and every time I had to fill out a new form, even though absolutely nothing had changed. That’s ridiculous in the age of computers and databases.
EVERY procedure must first have a signed estimate; even something like grooming must be authorized. Really? I’ve been going there for eight years. Do you really think I’m going to abandon my pet there and not pay the bill?
The other day, though, was kind of it. They kept telling me to bring in my animal for another test, a simple blood draw. It required an appointment. So I make the appointment and have to wait because «the vet left confusing orders» and they couldn’t give me the estimate until they had cleared that up. Hmm. I am required to let you know when I am coming in… why? Apparently nobody looked at the chart beforehand so what was the point of the appointment?
Anyway, as I said, I have no problems with the vets. But the people running the place have finally driven me away.

I’m not a fan of this vet. The best part is they are open Saturdays so that is convenient for working folks.
I’m pretty new to San Diego but I raised guide dogs and have vet tech friends in NorCal plus I worked on a ranch so I’ve been around plenty of vets and in several vet offices over the years.
This vet office drives me crazy for a couple reasons. I was recommended there by someone who loves them but It’s not a good fit for us and I’m switching. Here is why.
1. I have waited 20 min minimum in the lobby every visit except the last one. I’ve been there at least 5 times in the last 3 months. I was put in a room on time the last visit… where I waited for 30 minutes before the tech came in. Then waiting again for the vet. I understand vets get busy but every time?! I’ve had early appointment and evening appointments.
I also don’t like that they take my dog to the back for EVERYTHING. There’s no reason some of it can’t be done in the room.
2. Money money money. I hate that they always try to sell me things I don’t need. I adopted two german shepherds a few months ago and have spent thousands now at this vet. Some of which I doubt was necessary. Every time I ask why a test or a charge is necessary I feel like I can’t get a straight answer. The best answer I got for a bacteria test on an area my puppy has scratched due to mites was «it gives us the most current information». But you’re putting him on antibiotics anyway that would kill any bacteria you found? «yes» Why would I then spend an extra $ 60 on a test he doesn’t need?
3. In addition, for the mite issue, my husband had asked the vet to look at our puppy’s eye when he started losing hair in a patch underneath and he was in for shots. She told him unless his eye was looking infected she wasn’t worried. Losing hair under his eye in a patch is not normal! Probably the one time they haven’t wanted to charge me for everything possible. So a couple weeks later I was back paying another office visit to deal with mites. Mites do happen to be difficult to treat so a couple weeks later back again. This time they informed me I’ll have to bring him back and pay an office visit fee every couple weeks so we can adjust medications as he grows. You can’t just weigh him and adjust the prescription as a courtesy? I have to pay $ 40 each time when he isn’t even seeing the vet? Or just so the vet can tell me what the new dosage is.
4. One of the vets told me they price match for prescriptions so I found a deal on a reputable online site. Then was told they only match from ONE site. Just annoying to get different answers and have to do more work to get my animals healthy.
The vets have been ok, Dr. Brown and Dr. McNeil were friendly and seemed knowledgable. They are ok but I want a vet I trust to give my animals the best possible care without trying to sell me everything under the sun and who I know loves my dogs and values me as a customer.
I feel bad giving a bad review but since Unilocal is often how I pick a service or business, I would have wanted to know this before I spent extra money getting my animals established at this vet and having to switch.
You can find a better vet in San Diego. Sorry RSD.

They are always very patient and kind with all pets that come through their door.

First impression — Excellent! I called around several places this morning because my dog was not feeling well at all. Thankfully I found Rancho San Diego Animal Hospital, only a couple dollars more than some of the others I called, a couple miles away, and they had an opening. Plus, they had a coupon on their website. They DO accept credit/​debit cards as well as checks. I just wanted to add that, since some of the prior reviews stated they only accept checks.
Clinic was super clean and nice. Customer service, bedside manner of staff and Dr. McNeil is wonderful. Knowledgeable, affordable. Presented with treatment plan and I was able to decline and accept what I wanted to stay within budget. Dr. McNeil called me that evening after getting my dog’s blood test results much faster than originally thought. She explained every bit of it and said she would call Monday to check again. I was glad we were able to talk about what was going on and what we both thought was going on with my dog. I will be taking my furry babies there again!

I am so happy I found this vet. As soon as you walk in they know exactly who everyone is by name and are so excited to see the animals. You can really tell they love and care for each and everyone’s animals that come in. I love Dr. Marisa McNeil. Unfortunately it’s a little pricey but you get great service for what you pay for.

The Love and Care that they give to our Feathered Children is Far and above what others would give.

My poor ball python was eaten up from a feeder rat! (needless to say I will be switching to frozen). RSDAH was the best reviews and recommended to me by two close friends. They took awesome care of her! They were very reasonably priced and made sure they let me know pricing throughout the process. I have a month of daily care for my poor little girl. Dr. Brown was awesome along with her staff. They made sure to answer all of my questions and even took me back to help with the clean out of the wounds and taught me how to inject the medication. I am so glad I found them! I am now changing my cat to that vet too.

I’m here for the first time, with my cat for a «kitty physical». The staff was very attentive. My cat was skittish and they handled him with ease, actually calmed him down which is hard to do! I have to agree with the other reviews, it’s odd that they don’t take debit or credit cards. They asked for payment by a personal check. Luckily I still had a few! That was my only complaint. They were wonderful with my cat which is all one could ask for.

I’m so glad I found Dr brown. She’s such a joy to talk to and she always takes the time to talk to me and answer my questions and concerns, even if it’s after hours. I’ve had a few emergency’s and she ALWAYS makes time for me! I take in my goldfish mainly, but have also taken in my cats and have always been happy. She really loves them all!
All the women in the front have been nothing but friendly and kind, and let me go on and on about my pet family.
Though I was never really «dissatisfied» with my previous veterinarian, I was never as comfortable or confident in going there as I am here!!!

Having lived in Las Vegas for 10 years my family and I were unprepared for the scourge that is called fleas. Our two adorable mutts were miserable. We tried natural remedies, topical, and whatever else we could find that someone suggested. Finally someone told me I could get a pill but you needed to see a vet. Whatever! I was desperate. I called them on a Saturday morning. The receptionist was warm and friendly. When I explained what I needed she fit me into the schedule that day.
When we got there it was obvious that everyone there loved animals. Every employee we came into contact with doted on every pet they saw. Petting them, kissing them. talking to them, and overall treating them like I would treat my dogs. I love my darn dogs a lot. So it was really comforting to know that when they took them in a back room for blood work that someone was probably stroking their fur and talking soothingly to them.
We waited a bit but since we were squeezed in so I can’t complain about that. We saw a newer Dr to the staff. A really sweet Dr. She went to lengths to explain our options and review what we could do going forward. My one poor puppy was allergic to the fleas so she made sure to address that for us as well.
We didn’t have a ton of money to spend which can be embarrassing. Instead they helped us figure out a plan for the treatment that fit our budget, even giving our dogs the first dose from their free samples so they could get immediate relief and I could come in after my next pay day and pick-​up the whole supply.
If that wasn’t amazing enough, a few days after our visit I received a phone call from the vet. I was hesitant at first wondering what they could be calling me for. Well guess what? They just wanted to see if my dog who had the allergies was responding to the medicine. Was she doing ok? Did she seem to be feeling better? Ummm. what? You are actually calling just to see if my dog was ok? Well now I am sold!
We have been back a few other times over the last two months. Getting shots and picking up our supply of anti-​flea. Every time it is has been the same. Pretty much amazing.
We have found our vet in San Diego hands down.

What a wonderful experience! We took our beloved pet rat Mr Pickles to see Dr Loken for some sneezing issues. Dr Loken was incredible and very caring. Took time to go over everything for Mr Pickles and even called over the weekend to make sure he was ok (not the staff member calling the Dr actually called.) I will continue to take my rats to Dr Loken. The staff was wonderful also and very very caring!

Started going to this place on a hectic Saturday at the dog park. While at the Dog Park one of my Boxers had a little run in with another dog, very worried I called my normal vet who told me they didn’t have the time and refereed me to emergency (yeah right Im sorry but I will not be paying 3x’s what I should because of the day of the week). Rancho is right down the street so I stopped in and they were happy to help right then and there. This was about six months ago and since then this is the only place we now take both of our dogs.
The prices are better then our last vet, and I really like the staff much better too. My older female is a little on the protective side and they seem to have just the right touch to calm her down and make her and me feel at ease.

This vet clinic is affiliated with the House Rabbit Society and therefore gets regular deliveries of the HRS’ specially boxed hay. I find it convenient that I don’t have to drive as far as Kearny Mesa just to get my bunny’s food. Every time I come in (which is about once a month), I always feel welcomed, never a nuisance, and they’re always glad to be of help. They even take the old boxes back for recycling, per the HRS’ request.
Just one suggestion though, and I hope the HRS gets to see this too — is for them to take credit/​debit cards or even cash for boxed hay purchases. Right now they only take personal checks and it’s a bit of a bother. And I wish I could get a receipt, too. No biggie though.