Picture People

Don’t ever purchase the club card the rules are ridiculous and they will not honor you last visit if its even a day later.

i am so pist off right now. some white red headed girl took care of my family and i. and she sucked. she rushed to take our pics. she was almost going home thats why. thankx for horrible service.
im never coming bk here again. She did not inttoduce her self. She was not good with kids. she could not get a pic where both my kids came out good. she even asked me if i had any ideas for poses. like what? im not the photographer. i think she was racist to hispanic people. Ive read other reviews and they said the same thing that she was racist to hispanic people. This is the first time i have ever said that. She was not patient or friendly. And her communication skills suck.
worst of it all manager did not even offer a discount of any kind when i told him how dissatisfied i was with the service, nor apologize. Manager looked like a 30ish year old male. Didnt tell me his name either.
i bought 2 pictures only because i did not want to leave empy handed because i took my newborn and did not want to leave with out one pic atleast. but i left 20%satisfied seriously.

Our photographer didn’t really seem to know what they were doing. I’m guessing a beginner. Didn’t help pose our new born. Didn’t let our baby calm down before taking pics. I ended up buying pictures I wasn’t happy with be cuz I didn’t wanna stay any longer with a inexperienced photographer and having a new born I didn’t want to reschedule. I most likely won’t be back. I’d rather deal with jc penny. I got way better customer service there.

I wanted to share how happy I am with the experience I had at Picture People location at Parkway Plaza. I have been to two other locations in San Diego and I had horrible customer service and overall experience. This was the last chance I was going to give Picture People but the staff at Parkway Plaza completely changed my mind. I wish I had the ladies name, she was so friendly with my kids and she took great pictures and again like I said for the first time I had the best experience at Picture People. Thank you!

It was my first time with my family at Picture People and decided to try this location because of it’s positive reviews. Their wasn’t a wait, however our photographer seemed rude and the process felt rushed. She only took 24 pictures which I don’t think is enough but I may be wrong. I didn’t get her name since she didn’t even introduce herself but she is american and has reddish curley hair. However, there were 2 other ladies there who were nice, and the one who helped us view pictures was friendly and patient. We purchased one of their packages, which cost us $ 150 for a frame, a few sheets and a CD. However the CD isn’t worth it since we don’t like how the other pictures came out. Unfortunately our personality wasn’t captured since she was telling us how to pose in each picture and didn’t give us a chance to just be ourselves.

I have been coming here since my son was born and always have great results. I would like to think a lot of that has to do with the great people they have working there. Even when they are swamped they are all so friendly and understanding. Specifically Renee. Renee always manages to get the BEST pictures of my squirmy, grumpy, can’t sit still son. I always stress about getting the next set of pictures done but as soon as I see them and the smile on his face I get so excited and always want to buy them all. Renee is a rockstar! Can’t wait for the next session!

Cheap deals. Friendly staff environment. Patient and family oriented. They do same day service. Great costumer service. I’ll definitely come back.

We don’t live near the El Cajon picture people location, but based on the reviews I made an appointment for this location. We wanted pictures of my 2-​month-​old and a few of the family. I remain happy with our entire experience. The photographer was patient and skilled. We like all of our pictures (except for maybe one where I don’t like the way I look). Picture people is a fraction of the cost compared to hiring a private photographer. For $ 180 we received full rights to our photos on a CD, a nicely framed and matted wall hanging arrangement with the pictures of our choice, a membership with deals for future visits, and a number of picture sheets– multiple 8×10’s, 5×7’s and wallets. Our experience was truly great. We’ll be back in two month’s for our sons 4-​month-​old pictures.

This place did such an awesome job! I never have my kids pictures done but I found a groupon that was cheaper and gave a lot more pictures than then Killian photography offer end for their school pics. So I decided to have their fall pics done here. I was very surprised and pleased with the finished product. I will most certainly make this a priority in the future.

Wow what an amazing experience! I am not one for going to a studio but my sister gave me a living social coupon and my mind was blown! Cara was so sweet and professional when we got there and helped us out and answered our questions and our photographer Fa was amazing! My baby is a few months old and Fa was able to get her to look at the camera and got some very cute shots! My daughter was sleepy and grouchy and she made her look like a perfect angel! Thanks again folks! I will definitely be back!

The photographer was very patient with my boys and was able to get some really good shots at the right moment before they started getting restless. She was very good with them being playful and able to grasp their attention.
I can see why this site has the highest rating out of all the Picture People stores. They were pretty busy but they are very efficient and was able to squeeze a session with us despite being booked. We were very impressed and the pictures came out almost as nice as those expensive independent photographer but at a fraction of the cost.

First of all I want thank Cara (mod) for ruining my daughter’s 1^st birthday pictures! Horrible customer service on her behalf! I asked for their district manager’s phone number or email and they couldn’t provide that for me, they’re solution for me was to go on their website. Even Wal-​Mart, which has the worst customer service of any fortune 500 company has that information readily available for anyone. I have been a loyal customer since my first daughter, but I’ll more then likely never go back after this experience. Thank you picture people for turning a special day into one full of anger and dismay!

Had another great experience! Renee is almost always our photographer and she rocks! I love bringing my daughter here!

We took my granddaughter for her 1^st birthday pictures here. It was awesome! We were a little early for our appointment. They took us right away anyways. We did the whole cake smash theme and Fa did a great job with the pictures. She was patient, friendly and professional. We loved the pictures. Brooke helped us view our photos and she was unbelievably patient because we could NOT decide. The girls did a great job with us. I will be back to Picture People in El Cajon.

I recently purchased a groupon for Pic. People and am so happy I did. We went into this location with 7 of us and we were set up with Sarah. Not only was she personable and professional, she was knowledgeable and thorough. We let her know what we had in mind and she went above and beyond and our final pictures exceeded our expectations.
I admit, I’ve avoided Picture People because I thought I’d be receiving low quality and subpar work, but Sarah was top notch and I will surely be returning! Even without the groupon they had great deals and I left so happy with the finished product.

:From Making the appt last minute. To leaving less then an hour after the shoot… BEST CUSTOMER Service ever! The girls there were very professional and they took care of my 16yr old and 14 month old kids. My son didn’t get his afternoon nap. So he was a Lil grumpy. But our photographer was patient and pictures were beautiful! We will come back again for sure! Also, the membership is worth to get!: xoxo. Mimi

Okay this place is amazing! We purchased a groupon online which was an incredible deal. I don’t think you’ll ever find a deal that comes with that many prints for the price you’re paying. Stacie was our photographer and she was very professional and had great poses in mind for my sisters senior pictures. They showed us the pictures after the session and we got to choose what pose we liked the most, waited about 15 – 20 minutes and got our pictures. We were then on our way home to show off the amazing pictures! Very good experience and very good service. Will definitely be coming back. Thanks picture people! :)

I really love picture people. The photographer is so good our pictures turn out so beautiful especially having two kids (2yo and a 4month old)
I wanted to give this place a 5 star but the lady who was trying to sell us our prints is a little bit rude.
She was so nice when she was showing us our picture. But when we told her we couldnt afford the expensive packages her tone change a lot! She started treating us so rudely. Printed the wrong picture and our CD didnt have any of our pictures in it! (Since we only got the view and share disc)
Luckily, the other associates are kind enough to reprint our photo and give us a new disc and they gave us the high resolution in exchange of their mess up.
I wish i knew the name of the person so i can make a complaint!
OTHER THAN THAT THE PLACE IS PERFECT!!!

Took picture there today, such a great experience! Fa and Kimberly were fantastic, so patient and our shots came out amazing. Thanks picture people!

We got an awesome deal on great pictures from Groupon;
32 pictures for $ 16, one (1) 10×13, one (1) 8×10, four (4) 5 x 7s, ten (10) 4 x 6s, and sixteen wallets.
Then this deal can be received off Unilocal as well until the end of the year;
Big Bundle Package consists of six (6) color portrait sheets of the same image (sheets include one (1) 10×13, one (1) 8×10,
two (2) 5 x 7s, five (5) 4 x 6s, and sixteen wallets). Not valid on existing orders, reprints, enhancements, or special orders, and cannot be combined with this or any other offer. Valid in studio only. Total offer redemption quantity is 1 Big Bundle Package per customer, per day (individually and/​or as part of a family/​group).
The pictures turned out great, and I’m pretty sure you couldn’t get this many pictures for $ 16 to $ 18 elsewhere.