Del Taco

I just had to give this review because of the customer service my family and I received. Annette, the cashier, was very kind to us. Just gave this place a 5 star rating based on her service, and the African-​American lady (who I think is the manager) also gave us wonderful Service some time ago!

This place is always fast and fresh, if you come a week or a month later the service and food quality is the same, love this place

Worst service I’ve ever seen. Took 20 minutes to get fast food. While we waited we watched 3 customers wait to place an order and never get helped. All 3 walked out. Unbelievable, maybe they need a manager!

Staff was very nice when we forgot to order a soft taco! Food was good and exactly how we ordered it!

I come here strictly for the $ 1 half pound red and green burritos… they are served hot and are filling. Try ‘em with the medium sauce. the place was clean and service good… the best part is the price!

This place needs more employees after 10 pm. It was a 30-​minute wait in the drive-​thru on a Friday night. This is unacceptable!!!

I’ve been in drive thru waiting for over 45 mins!!! No one has come out and apologized anything. This is crazy… im done with Del Taco!!! I could have been home cooking and eating.

The employees are very nice, they always get my order correct. I feel they are very reasonably priced.

I am so angry right now. I’ve been sitting in a drive thru line for over 40 minutes and still not to the window. They are busy but it has been 10 min per car. I don’t know what is going on but this will be the last time I visit this location!
Update… Finally got our food… 50 minutes… Never experienced anything like this.

Usually ok, but we came here in Black Friday and they had ONE cashier… Note to the management Don’t understaff on the busiest shopping day of the year!!! LOL We waited quite a while in line with a car full of kids, yikes

Normally have great experiences but last night not so much. The younger Mexican lady is kinda rude. And the new girl has no idea how much fries are in a small. I orger 2 burgers a bean and cheese burrito side of chesse and small fries. The chesse was COLD. And I literally got about 10 fries. Needless to say of they are working I won’t be there. The older Mexican gentlemen is so nice. Idk if the white girl still works there but she was awesome as well. Same goes to the crazy black lady ! She always new what’s up ! (I need to learn names lol)

Hi, I have been a regular at Del Taco for sometime now and stopped in at the El Cajon Del Taco for lunch with my wife. I went inside and walked up to the counter to order. While I waited, the Manager «Grace» walked by the counter, looked at me and continued into the office area not stopping to take my order. There was one other patron inside and he was eating his lunch. We waited and watched the crew serve the driveup folks but not us. The guy at the window taking orders turned towards me and said he was busy, laughed a little and continued working. I waited over 5 minutes and I was sure because I was watching my watch getting madder by the minute. My wife and I gave up and starting walking out. I saw the Manager «Grace» sitting nearby eating lunch. I told her nobody was taking my order and she said sorry and when back to eating her lunch unconcerned. WOW!!! CRAPPY SERVICE!!! Never have I had poor service at this. Putting this on Facebook! Your review helps others learn about great local businesses.
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

It’s not the fastest drive thru but they make up for it in great customer service. Shirley Ann is super friendly and goes above and beyond to accommodate the customers.
Foods always on point. IMO it beats that other major taco place everyday of week.
The wait is worth it for me

No matter what time, drive thru is pathetically slow!!! Every time I give this location another chance they let me down!
Not again. Drive thru means quick!
If I could I’d give no stars.

It’s fast food, not expecting a lot
I like eating here
The staff are hit or miss
The manager with black hair and heavy set older man I highly dislike dealing with him but service is fast
I honestly miss eating at a del taco when I’m on the east coast lol
They don’t have Taco Bell or del taco or inn and outs lol

Want to waste a good half an hour? Get in the massive drive thru line of this restaurant!

I told Taco Bell to do right by me, re: the problems I was having with them giving me shoddy amounts and sloppy servings from the dollar menu, or I’d take my money elsewhere. Well, I have.
I’d never had Del Taco before moving out to the west coast and I really love the food here! Not only is it very reasonably priced, but the food actually tastes good without being greasy as hell. I also love that you can do the survey and get a dollar off of three or more to spend next time. My favorites are the classic taco, the fresca rice and the crinkle fries.
Recently, I decided to grab some Mexican dinner from this location for Cinco de Mayo (yeah yeah, I know), and the drive thru line was taking an oddly long amount of time to go through. When I got to the window, the gal at the window apologized profusely about the wait before I could even say anything and offered me a free soda because of the wait. THAT is customer service and why I’ll continue to be back (other than the fact it’s close to where I live and more filling than a lot of other fast food places).

Why do I still come here? Why I ask? Why?
Sloppy food, drive thru wait is TERRIBLE, I do the silly survey on the receipt nothing changes. Some employees are just rude and rush you when you get to the window even though you just waited fifteen minutes for fries and a taco! BLAH!

This place messed up my kids order it was a PLAIN Burger. Meat/​bun that’s it. When they gave me my order I asked about burger being plain, the cashier looked at me like come on its just meat and bun how could they mess that up… So i left, Well they put everything including cheese. So I called them up they told me if I came back they would fix it. So I went back. The cashier kept telling cook just meat and bun. So I figured they got this. Get home burger looked liked they put cheese on it, scraped it off flipped it over and let cheese melt off. To pissed to call back… Won’t be going there EVER AGAIN!!!

This was my first time ever visiting a Del Taco. I admit I got suckered in by their new carnitas burrito commercial and being a fan of carnitas, I just had to give it a try. Specifically, I ordered the Carnitas Chipotle Epic Burrito Combo with an ice tea.
The burrito is definitely larger than the regular burritos on the menu. It was not only larger, but heavier as well (
). Inside you get seasoned black beans, fresca Lime
rice, tender braised pork, chipotle sauce, hand grated cheddar cheese, and pico de gallo (
). The carnitas were quite good with a tender and moist texture. I liked that the burrito was cheesy and had a good amount of black beans. The rice was good but I could not detect the lime flavor nor did I get much of the chipotle sauce flavor (
). Over all the burrito was good, perhaps a little pricey for the combo at $ 7 and some change.
The iced tea was good and I appreciated the unlimited refills. The lady who took my order was quite humorous and had a good personality and apparently I am he «hun» now. The place was pretty clean, however the trash cans needed to be emptied.

Amo eatting Del Taco, los burritos son tan sabrosos y jugosos. Pero la lechuga en las hamburguesas me da las mierdas. ¿Y qué pasó a la 30 segunda regla? Pensé que usted consiguió su alimento gratis si ellos tomaran a mucho tiempo. El juguete de niños en mi comida de niños era un paquete de goma.