Crystal Clean Car Wash EC

I believe sometimes we can give a business more than one opportunity because sometimes is not the business it’s the workers The ones that built the business, and as well as the service they give you and they provide, The last full detail that I got this man named Marcos or Mario not sure can’t recall the name. Did an excellent job, because he saw me that was very concerned of what he was doing, and he told me don’t worry I’ll take care of you, I’ll make sure I leave it clean, if you’re not happy with something please tell me and I will handle it. But I can say I was 110% satisfy, The next time I came I got a detail wax and I was very very satisfied. I recommend that guy. That was a gentleman that offer to back up my car for me because I sure was not going to be able to do that I appreciate the service from that guy that’s what you call customer service

They did a great job and was not expecting that good service for $ 22.99. It took some time but overall I was impressed. They did miss one spot on the inside but he took care of it as soon as I told him.

They really did a tremendous job on my car, I am proud of them and keep up the good work. I will be coming back to this place because I love their deals and their excellent customer service

Great and inexpensive compared to other car wash businesses in El Cajon.

Service was beyond what I had expected. Very friendly staff. Great price with a high level of service. Great job guys

Its one of the best car wash I have used.
Friendly, Fast, and Affordable.
I highly recommend them.

They were very accommodating when I pointed out a lot of spot that were not wiped down and left spots and white marks and also needed vacuuming again. A manager sent a guy to go back over the car without problems. He then made sure I was happy with the work. Would have been 5 stars if it had been perfect the first time. But at least they fixed it

I have been washing my car by hand from the moment I purchased the car. Due to the drought I started taking my car to get it washed. My car is black, the crew are quick to get your car dry and on to the next car. However they will use the same rag to wipe your tires and rims then right back to the cars painted surface. 3 car washes and my car has scratches all over it. More training needs to take place.

Went there yesterday and got the car washed for Laura. They do a pretty good job here, and it’s our usual spot. They could be better, especially when getting the Super Deluxe wash, but I am happy with them and will certainly go back.

Adrian is great at what he does. He takes ownership with the customer. I’m happy with his professionalism

I hate to rate this place with 3 stars but to be quite honest its a just average place. Depending on the day. We use to bring our cars here on a bi-​weekly basis and always during the week. And the wait was never under a hour. But our cars were sparkly clean the interior was brand new again.
I can’t say the same for weekend visits. I paid $ 22.99 for the top of the line wash (in their eyes) This was a very busy day. I assumed I be there at least a hour. Well try 20 minutes! I was almost appalled at first, but then thought «WOW they are getting good»
NOPE! I Got in, looked around and man, nothing had been done. Not that my car was a mess, its brand new. But nothing was wiped down. Dust everywhere. There was soap on the front of my SUV. A lot of it. Really hard to miss.
I would say a basic wash would be ok, but then again you can get that for free at any decent gas station when you fill up.

This car wash always does a great job. My car feels and looks so clean when I bring it here. I have to travel from the college area. But it’s worth the trip.
Today they did something extraordinary. I accidentally gave them a competitor’s frequent buyer card. They traded it in on a free wash!!! It was for Sweetwater, their competitor. Sweetwater would not even take it because it was an old card. I planned on throwing the filled card away. THANK YOU, JOYCE for taking my old card. You are the best car wash on so many levels.

This is one of those businesses you patronize that you think, «why don’t other businesses do what they do?» Great car wash, great detail, everyone is friendly and professional, you don’t wait forever, and the prices are good. Like some other reviewers have said, they go the extra mile too. I tell everyone I know in the east county about this car wash.
The only needed improvement would be a place to wait that is more protected from the noise and the elements. They have a lot of chairs to wait in, but they are out in the open and near the machinery.

I had an issue where I thought the machine had made some swirl marks on my car, and owner took care of it. I mean– really took care of it. He showed me how the machine works, how it would be impossible for his machine to make the marks and then personally buffed them all out anyway. He even fixed a scratch I knew was there beforehand! Great customer service!

I’ve been coming here for as long as I’ve lived in the east county (11 years). It’s hit and miss depending on how busy they are and who’s working on your car. I’ve only ever been slightly dissatisfied once or twice.
=D

I’ve been going to the Crystal Clean Car Wash for quite awhile. I’ve always found that I get a great car wash. The last time I was in I decided it was time for a detail. The young man Cesar, who did the job, exceeded my expectations. Now my car is 7 years old and there are some scratches, which I knew would still be there, but the job was so well done, they really seemed not as noticeable. In fact the finish felt like silk when he finished. I will certainly have this service done again

DO NOT GO HERE!!! I REPEAT, DO NOT GO HERE!!!
If I could give this place negative stars, I would.
I am in process of selling my car as I bought a new one. A serious buyer is coming to look tonight so I took my car in for a «super deluxe» wash. Upon completion, I find major scratches literally ALL OVER the hood. Not one or two, but scratches covering the entire hood. All in a swirl pattern consistent with how they wipe the car down. As I’ve owned the car since it was brand new, I am familiar with every scratch or blemish… and these were not on the hood when I brought it in.
So I report it to the manager who basically tells me I’m a liar and there is no way they could have done that. Back and forth we go and, two hours later, I’ve gotten nowhere. I ask to talk to the owner and am told he is out of town. I ask for his cell phone number and am told he doesn’t have one. (Who’s the liar now?).
Finally after two hours I am told they will
buff the hood «out of the kindness of our hearts». Are you f-​ing kidding me? You damage my car, give me the runaround for two hours, and you’re doing me a favor? And I have serious doubts they can get the scratches out.
I write this as I sit in this crappy car wash for going on three hours now wasting away my day and I am so upset. The awful customer service is one thing but to openly question my integrity and not allow me to talk to the owner afterwards is beyond ridiculous. All I wanted was a clean car to show my prospective buyer and I’m left with a scratched up hood which makes the car unable to be shown. I am not sure where I go from here but am writing this in the hopes it prevents others from experiencing this madness.

I normally get my car washed in Scripps Ranch, during my lunch break, but was really itching to get car car washed after the vacation we took, so I started Unilocaling. This place was closest with the best reviews. The greater was not the friendliest but the cashier was super sweet. She even gave each of the kids a lollie pop. The service was fast but not as thorough as I had hoped. When I got home I noticed there still was some bug guts on the front.
For the price and speed I will return, knowing that I might need to do a little touch up when I get home.

$ 12.99 Deluxe Wash: includes interior Armor– All wipe, air freshener and tire dressing in addition to the wash. This usually doesn’t take long, maybe 15 minutes or so and it’s almost always a good job with no water marks.
$ 22.99 Super Deluxe Wash: includes Armor– All on interior as well as outside trims, air freshener, and tire dressing. This, on a busy day, takes a bit longer so it can take up to about 45 minutes. However, I recommend this one if you’re not in a hurry. They are very thorough to ensure that all plastic/​rubber surfaces are dressed and the workers will take turns going over the car to make sure that no spots are missed.
If you do go for the Super Deluxe or hand wax, ask for Theresa or Rene. They do a superb job and will take extra time to look their work over. Granted, you may struggle to communicate with them if you don’t speak Spanish, but I think pointing and wax– on motion works universally enough.
If you’re military, show your ID, ask for the military sign– in log and get your discount.
Oh, and since Joyce gave me a toothy grin and asked me to include her in my review: she’s great and quite a character.

I received a very good car wash from this place. I had a coupon for $ 6.99, $ 2 off the regular price. It included an exterior wash with a hand dry and a wheel clean. Also they vacuumed the interior and clean the dash.
They have plenty of sitting area around the place while you wait, but the wait was not very long. After my car went through the car wash, (
) the wipe down and drying took about 5 minutes. (
) The did a very good job cleaning the car. There were very few left over water drops and the interior of the car was left very clean.
For the price and the quality of cleaning, I will be back to this place when I am in the area.