Ace Towing Service

Horrible towing company! Date is 6÷07÷2016 will leave you waiting forever. said 45 mins! Hour later didn’t even know when he would be able to send truck. but will keep you waiting.& I was going to tip good. oh and be careful ace towing is the same as El Cajon towing lol crazy waste of time man.

Have called these guys on several different occasions and have always received A+ service!
Just the other day, my cars starter gave out, leaving me stranded in the Target parking lot. But with just a quick call to Ace Towing my car was at my mechanics shop within 30 minutes. Brian the driver was very courteous and knowledgeable, and did a fantastic job making sure my vehicle was fully secured to the back of his tow truck. It is never fun to have to have your vehicle towed, but everyone at Ace Towing does a fantastic job at keeping it as least stressful as possible. If I could give them 10 stars I would!

Driver insisted I pay cash. Told me the company doesn’t accept credit cards on the weekends? No cash discount. Seems legit, right? Don’t go with these guys. Oh, and $ 5/​mile. $ 50 hookup (the reason they don’t advertise their prices.) The price did not bother me as much as the driver’s crooked antics. Please keep in mind all the generic, «Ace towing saved the day!» stories, are their own employee’s reviews.

Ace Towing is a great choice. The prices were good, the driver was excellent, and it even made the troubles leading to a towing a positive experience. Our driver, Felipe, was professional, quick, and knew what he was doing. I’d vouch for the towing service and the driver any day!

Ace towing was absolutely amazing! They got to my location very quickly! The driver Felipe was very professional, polite, kind hearted about our situation, and even went as far as to help us put our VERY dead car into our very narrow parking space! I definitely recommend this towing company! And if you can, ask for Felipe! He truly made the horrible situation we were in a lot better!

Only getting a star because I have to give them one… I had a unknown person’s vehicle in my driveway and I called them to please have it towed away and they were so rude to me. They kept accusing me of calling before and asking if I had to pay for it to be towed and all kinds of stuff and just talked to me like I was a piece of junk on the ground in the road. Like «my“car wasn’t serious or worth their time sorry somebody decided to park in my driveway at 10:30 at night and I called you to do your job. And then the person finally left so I called ace towing back to let them know that the owner finally came and moved their car from my driveway and a got a rude okay and they hung up on me. I will never recommend these people to anyone and I will never use these people for myself. My overall telephone experience was horrible accusing me of doing something I didn’t do being somebody I wasn’t and just overall horrible customer service worst tow service ever and they didn’t even tow the car

I took my stepson’s car out for some errands since we don’t take it out much, and woudn’t you know it, the battery died on me when I had it parked. I called for a tow and Saul came to my rescue. He gave me a quick jump start and got me on the road again.

By far the worst towing company around. Rude people terrible rates. This place is a scam. Pray to god your car doesn’t get towed to this place they aren’t even smart enough to type in a vin number. The guy why answers the phone in un professional and rude. They could care less if you get you stuff out of here. They hold onto it just long enough until they have to contact you to start a Lein sale so they can take it to auction. BE WARE THIS PLACE IS BAD NEWS

I watched a true professional at work today! Ace Towing picked up a car outside of where I was eating lunch in El Cajon. A disabled car was parked nose-​in along a narrow roadway. The flatbed tow truck couldn’t get directly behind the car for a straight load. The operator used his head! He positioned the truck along the road 90 degrees to the parked car. By using the versatile winch and pulleys to reposition the car behind his truck, he was able to load it. A very practical example of applied physics, geometry and customer service.
There was not a wasted step, either. Very impressive. My sense is this guy knows vehicle towing. No damage to the car and off it went. The driver’s name is Oscar.

Called these guys and EC tow. Same company I guess. Asked simple question to have vehicle towed from the property we live on. Spoke with lady at ec towing she gave me info. She informed me I needed landlord to physically sign something. I was like ok bc that’s totally going to happen seeing as he lives in North County!!! Take in mind I was calling on landlords behalf bc he lives far away and was working not to mention speaks little to no English but that’s whatever. So I didn’t know if that was EC towing policy so I made mistake of calling ACE… Got half a sentence in and gentlemen at ACE rudely says we don’t talk with tenants and hangs up!!! Wow really so I call back and tell him no need to be a prick and he then said well you just called our other company!!! So let me get this right bc me the customer called a previous company that I didn’t know was the same one as you gives you the right to be an out right arrogant ass!!! Sorry we all dont have the privilege to work in the luxurious towing industry and know all policies and laws. Excuse me for calling around lol. Ps I found company that did work with me and landlord!!! Dude needs some customer service work lol

Dennie got my 2002 chevy malibu working; and helped me deduce that it was my fuel pump that needs to be checked out… Reasonably priced.

Have a LOWERED car? Need a tow? THESE ARE THE PEOPLE TO CALL. Legit tow company that will take a few extra minutes to make sure your lowered car will fit on the flat bed.
I called ACE towing for my car that overheated at 11PM at night, spoke to OSCAR (great guy), and we agreed to pick up my car at 7AM the next morning. Whaddya know. he’s already at my house by 645 AM! Punctual, PROFESSIONAL, CAREFUL. GREAT rates and BILLED MY STATEFARM directly.
I am SOOOOOOOOOOOOOOOOOO glad I called them because my only other option would have been trying to drive my overheated car to the shop, which would have effed it up.
Don’t hesitate to call them for your lowered car needs. These guys are friendly, fast, professional, and careful!!!
THANK YOU ACE and ESPECIALLY OSCAR!!!

$ 50 hook up; $ 5 per mile

My car broke down heading through the mountains on I-​8. Saul went the extra mile for us and helped relieve some of the stress. He is also a cesspool or useless information. I mean that in the nicest way possible.

Had the opportunity to call Ace Towing as AAA needing me to drive to Otay Mesa to where my car was in order to pick up my car and get it to the body shop. One quick call to Ace and they had a driver down there in 30 minutes and within another 30 minutes my car was at the body shop in Santee. They called to check in with me along the way and called the next day to ask how they did. Would call them again and will refer others to them if they need a tow. Pastor Duane

No one likes it when they need a tow truck. But in the midst of a bad situation, Ace towing is a bright shining start!!! They are a great example of customer service from beginning to end! From the folks that answer the phone, to the always friendly and professional drivers, my experience was a wonderful one. I wouldn’t recommend anyone but ACE for your towing needs!!!

The customer service I received was outstanding! Not to mention I didn’t wait long for the tow truck. Will use this business again if needed thank you.

Needed a tow from home to a shop this morning. Actual pickup & dropoff was perfect! Truck was a little later than expected, but not bad. Easy to see why the insurance company recommends these guys. Way faster & friendlier than 2 Bit ever was. Thanks again!

Such a great experience! Dennis picked up my husband and me from the middle of nowhere today when our old vw westfalia broke down on our camping trip. Dennis climbed under our car to try and help us diagnose the problem and provided us with so much helpful information. He spent at least 15 minutes trying to help us figure out what was going on with our van.
On the way back he stopped at an auto shop to see if they had the parts we needed. He even went in side the shop with us to help explain what was going on and when they couldn’t help us he drove us the rest of the way home. He turned what would have been a terrible day into a much better one! Thank you Dennis!!!

these guys are very professional! I’ve used their services several times and they
have never failed me! Great service, very knowlegeable and shows up on time! I’ve recommended them to my friends and co-​workers and they are happy with the service! Saul & Michael were awesome! Keep it up!