A-1 Self Storage

first time moving out of my apt (since moving out of parents’ lol) and needing storage space and this establishment made the experience extremely easy. the staff were excellent, professional but quite friendly and patient with all the dummy questions. Shawn and Grace especially, knows how to take care of people. i only came in to check out the place and ended up getting most of my moving needs from their shop. i remember it was st. pats weekend and the place was literally green (shawn’s handiwork, i believe). decors left and right made the space attractive, upbeat and very festive which lightened my mood each time i went in because as one can imagine– moving can be somewhat stressful. i was truly impressed how management runs this business as employees clearly loved to come to work from the enthusiasm so obviously noted on their decorating efforts.
aside from all these, prices were superb and very competitive and location is awesome. it was 2 mins away from my place near westfield plaza and a block or so away (soo close) from homedepot in case you needed extra stuff.

Shawn was amazing, she answered all of my questions, and handled all of my concerns even while she was dealing with a crazed, meth infested client who was clearly troubled. Shawn deserves a raise for her patience in dealing with people. I rented a storage even though I was afraid the guy was going to steal my stuff :)

Great service and Shawn was totally awesome!!! Super quick and easy. Storage unit will be perfect for what we need too.

Hands down the best customer service around! Shawn and Grace are awesome! The great experience started as soon as I walked in the door. The facility is very clean and the office smells amazing! I have had storage units in the past, none compare to this place!
Andrew

Shawn and Grace are always amazing. Great customer every time! They go over and beyond to help us with any issues. The store is always immaculately clean and organized. Not to mention it is always well decorated. Wouldn’t go anywhere else in the future.

Shawn and Grace are absolutely excellent! They are helpful, kind and courteous! My husband and I have been to other storage unit facilities and A1 self storage has provided the best service! Shawn and Grace made the process of moving our items easy and stress free! We highly recommend A1 self storage!

Very helpful with the check in! Made moving much simpler!
Great customer service!
Would highly recommend them for your storage needs!

Shawn was the best! She was alone and was helping myself and 2 other customers at the same time. She still managed to still give me awesome service regardless of her being the only working there that day. I would definitely recommend this business because of her great customer service skills.

Had the opportunity to use the A 1 Storage again. The most friendliest people ever. The place is so clean and well managed. They have best free coffee and the décor is wonderful. Hate having to use storage but they make me feel wonderful about the whole experience. Thanks Shawn and Grace

Shawn was excellent. This is my 1^st time ever having to go through this, and I must say she helped me through gracefully. There were additional items I needed and was politely directed and instructed on using items.
Shawn, is an asset. Friendly and helpful ypu really don’t see to much these days.
Thanks Shawn

I stopped in at theA-​1 Self Storage on Magnolia (N. El Cajon) to do some price comparisons. Although their prices were just about the same as others I’ve shopped for, Grace, who help me with my questions, was very well informed of their inventory. The size/​location of my unit needs was currently unavailable.(A popular place for storage needs).
I will check back with them monthly to see if the unit I need becomes available.
Thank you, Shawn, for the free boxes. You’ve made my storage needs much easier.

Shawn and Grace are very friendly and helpful. Shawn was very informative and found me what I needed. She answered all my questions. The place itself is secured and well maintained. I’m glad I chose this location and was able to meet someone like Shawn to help me through it.

This specific location gets a 5-​Star without question. These ladies know how to run this storage place. They are always at work and so professional and friendly. I could pay for my unit online or via mailing a check but I make the initiative to go to the office to pay just so I can see how it is decorated and get ideas on decorating my house for the holidays. I also go in just to chat with Grace and Shawn, they are like my little A1 storage family that I see once a month. Grace keep up that superb management ability you have and Shawn never stop decorating, this location stands out from any storage place in the nation, I guarantee it!!!

We stored our belongings here for 26 months! Didn’t think we’d need it that long, but the office staff was so considerate, professional and helpful. It was nice to know that our «whole house» (which fit into a 10×30) …was safe and sound! What was supposed to be a short storage ended up being much longer — life happens: …between selling and buying, we became caregivers for our parents who were 93 yrs old, living with them and caring for them daily. I’d highly recommend the El Cajon A-​1 Self Storage on Magnolia Ave to anyone around who needs to keep their stuff «safe and sound.»

Great customer service. Grace and Shawn were super helpful and assisted us with getting a unit. Thanks ladies!

Shawn and Grace were super helpful in assisting us with renting a unit and we got our first month for free! Thanks again.

Grace was awesome. I was in a predicament with my things being sold by another place, in which they went against the contract. Grace helped me out so much. I definitely recommend this place.

Spoke to Grace in early December about a space and then had to keep putting it off until late Dec. No problem at all and kept the same deal throughout.
They can’t be more helpful and they are always happy to work with you in any way they can.
This is our first experience with a storage unit. They couldn’t have made it any easier.

I really enjoyed the experience and customer service today at A1 Storage with Shawn! She had lots of information and was very friendly. If you’re in the military, you also get a great deal! I loved the property and they have alarms for the units. I recommend the property and especially Shawn for her GREAT customer service!!! Come here for your storage needs.

Grace was awesome and took care of me and my wife. I would recommend this site to everyone, ask for grace