Visionaire Eyecare

First time going to their office. I found their office by accident while having lunch and then I did some research after finding out I have great insurance coverage trying to find coverage and optometrist. Dr. Wong was on top of the list. Spoke with Kevin they said they normally do not do walk-​in but I was very lucky and he was very kind and friendly. Kevin suggested I get contacts as I was interested but was scared because of timing. But with great help I’m a happy patient both Kevin and Dr. Wong says with my eye sight difference contacts will be more comfortable and convenient for me. I’m very thankful for their help. And I was still drawn to glasses as backup got a great deal. Thank you staff for making my father and I comfortable.

If you’ve ever had glasses, you know that picking new ones can be a chore. There’s nothing that looks good, the frames look like they’ve been there for decades, or you’re left to desperately try on as many pairs as you can, combing through the walls of clear plastic. in fact, I’ve been known to keep wearing old, broken glasses just because getting new ones is such a hassle.
But Dr. Wong and Kevin at Visionaire have seriously changed my perspective on this. From the moment you walk in, you are treated to calm and patient service. Dr. Wong does a great job with the exams, clearly explains everything, and gives you a clear idea of your eye health. Then, when I went to pick out frames, Kevin walked through their whole inventory with me, picking out selections based on my face shape. As someone with a wider, flatter face, it’s really tough to find comfortable frames – but Kevin really knows his stuff! I walked out feeling really confident and excited to wear my new pair.
Thanks so much to Dr. Wong and this awesome place!

Dr. Wong gave me an eye exam to find my correct prescription for contacts and glasses last March of ’15. I’ve purchased lenses through Visionaire twice since then and had no problems either time.
After discussing issues I’d had with contacts seeming to dry out or bother my eyes, Dr. Wong suggested I switch to 2-​week lenses instead of 30 days. The change was noticeably beneficial.
I recently purchased a full year supply of lenses through them as their prices were as low as I could find online. They even offered free shipping, but since I live so close, I came in.
Their staff is very friendly and the woman running the front desk is extremely helpful. I noticed a few pairs of glasses I’d liked in their office and she wrote down their name, model number, size and color for me. She’d mentioned they’d been extremely busy that day. Despite a busy day and me showing up later in the evening, she was very friendly and diligent in her duties, as she was when I first came in last March.
I highly recommend Dr. Wong and his wonderful staff for their eye exams, contact lenses and overall friendly, professional attitude.

Great office! A hidden gem for sure. I was (I believe) the last appointment of the day but I did not feel rushed at all. Dr. Wong and his associate at the front desk were both exceedingly nice. I was greeted on entry and every step thereafter was easy, fast and comfortable.
Dr. Wong took the time to go through my questions, offered an amazing amount of information I had never heard before, and stayed later so I could have some extra tests done for my own peace of mind. I have pretty bad vision and I’m very aware of my eye health so I really appreciated the extra time and tests.
Would highly recommend this office to anyone in the area. You’ll feel right at home with Dr. Wong who is not only knowledgeable but also easy to speak to and very kind. If you have questions I’m sure he can help!

Really nice staff and amazing eye dr! Dr Wong really takes the time to take care of you. Best eye doctor I have been to!
Tip: They are one of the only eye clinics to take Obama care apple health state insurance.

My husband and I had a Saturday appointment and I too wish I could give 10 stars! Which is saying a lot because I have very high standards — as a provider of customer service myself, I want to be treated the same way I treat my clients.
It was so different from my other experiences with optometrists! Dr. Wong was incredibly thorough in checking the health of our eyes and explaining everything along the way.
Kevin was amazing at helping us pick our frames — he knew exactly what would look good and prevented my husband from buying frames that were really wrong for him in a really respectful and soft way. Additionally, when you’re discussing the options, Kevin’s very up front and writes everything out in front of you so you can understand what you’re buying in black and white. Additionally, if you don’t understand what the options mean (like anti reflective), he’ll stop and ensure that you do in a patient and informative way.
If you are interested in getting AMAZING customer service and a very thorough experience from top to bottom, I can’t recommend this clinic more!

Excellence, professional, friendly office and ease of getting in is what I look for in my healthcare needs. Vision health is very important, and you can tell it is important to Dr Wong and his staff. He is very nice, knowledgeable, makes you feel at ease. He takes time to listen to your questions and concerns, and makes recommendations tailored to your needs. Maria (Optician) is also wonderful, and very friendly. She is a joy to work with. She also is great at helping you find the right specs for you too. Kevin (licensed optical dispenser) is also great too! He helped me in a refresher course in putting in contact lenses as its been years since I’ve worn them. He’s also is great at helping you choose eye wear too. They all help you get into eye wear that will fit your budget and needs. Love coming here, and will be recommending my friends and family here.

From start to finish, a good experience. The administrator (wish I could remember her name… something beginning with M I think) was an absolute delight and super helpful and friendly.
Dr Wong was a sweet person and was very patient with all my questions, even gave me advice on where to visit in Vancouver. He did a thorough exam, I didn’t feel rushed or pressured to buy glasses from them at all.
I would highly recommend!

Dr. Randy Wong is the read deal. He is the most patient and nicest optometrist I have ever been to!
I went to Dr. Wong when he was still working at Sam’s Club Optical and his professionalism and top notch skills have made me loyally follow him. He is very thorough and explains everything when giving his eye exams. He explains what he is doing and what he sees in my eyes. I didnt have vision insurance at the time and he even gave me a discount on contacts to help me out! What a guy! He went to UC Berkeley optometry school, so you know he came from the best! His assistant, Maria, is also very helpful, professional and super nice! Highly recommended!

In one word, fantasitc! I went to Dr. wang in December for contacts. He and his staff are so patient with a klutz like me. I think I’ve lost more lens than all of there patients combined by they hung in there with me, (even when I dropped one in my coffee). It’s great not to have to wear glasses.
Tom D.

Visionaire Eyecare has got to have the friendliest staff I’ve ever encountered since I started going to optometrists and wearing glasses 16 years ago. Dr. Wong was very informative about eyecare and patiently answered a plethora of my questions.
When the time came to order my new lenses, I was shocked at how little my insurance actually covered. It was the first time I ever had to pay for my glasses since my parents’ insurance covered it while I was in school and when I lived in Korea, you could get glasses for $ 30 a pop no problem without insurance. I was trying to save to move out and pay for a wedding so the initial cost of $ 400+ for the exam + lenses nearly put me to tears.
Luckily, Maria, the optician, helped me to figure out the most affordable lenses I could pay for while still keeping certain features needed for optimal vision within my budget. I walked away still livid at my insurance plan, but I ended up paying about $ 270 for my lenses (I’m REALLY BLIND), which is what I expected and made me feel a ton better.
Not sure if I’ll be back to Visionaire since I don’t live in the area anymore… but it was fun while it lasted! Thanks Dr. Wong and Maria for my awesome new spectacles!

Dr Wong was professional and thorough. I would give it 5 stars, but the pricing for the glasses were kind of steep. Best advice is go here for the exam, but take your prescription elsewhere.

Dr. Randy Wong was the most helpful and informative optometrist I’ve ever met. He not only accurately diagnosed my condition (right hypertropia) — unlike many other optometrists I had before him — but he was also able to provide me with some options for improvement (e.g., prism therapy). He answered all my questions and explored possible treatments with a genuine concern and patience. He was even willing to contact his old professor for more information for me. The appointment with Dr. Wong was the most satisfying appointment I’ve ever had with an optometrist. And his friendly assistant only made the visit better till the very end!

I love Dr. Randy Wong and the staff at Visionaire. they make you feel so comfortable, kind and always very helpful. Dr. Wong is very knowledgable and has a great sense of humor so I felt like I was right at home!
They had expanded their selection of frames, I was able to find one that fit my style and budget. All thanks to the knowledgable, helpful and honest staff!
I will definitely be back again for my future frames and exams!

I would give them 10 stars if I could. I’ve been getting my glasses from Kevin for 3 – 4 years now, so he’s made me 4 – 5 pairs of glasses & prescription sunglasses.
I recently started having problems with my prescription sunglasses at a certain time of the day and wasn’t sure why. He showed me this polarized lens that cuts down glare, and I was sold. I bought a Ray Ban frame and a set of polarized lens which came up to be $ 340 after the 20% discount. He asked me if I was ok with the frame not sitting snugly on my nose, and the bottom of the glasses touching my cheeks. It didn’t bother me, so I told him to go ahead. He had to special order the lenses so took him about a week and a half, and when I finally got them, I loved them. I wore them for about two hours yesterday and for about 40 minutes today. What I didn’t know was that although I was ok with them touching my cheeks, my skin wasn’t, and I ended up with two dry patches on both sides of my face. I called Kevin today and asked if he could somehow salvage the lenses (they were about $ 250 originally because of my prescription strength) and I’ll buy a new frame. He told me to come in and when I explained to him what the problem was, he took them back with no trouble. He told me to pick a new frame that really fits me perfectly, and he’ll just make a whole new pair for free. I ended up picking a frame that wasn’t as cute as the other one, but really fit me well with quite a bit of ajustability. I offered to pay at least some, but he said not to worry. He said he could talk to the manufacturer and see if he could get some form of compensation from them, but still, I was really grateful and impressed with how he really cares about customer satisfaction (even when it wasn’t entirely his fault– he did warn me about the somewhat imperfect fit) I will definitely continue to get my glasses from him!