Swedish/Edmonds

I am in Swedish Edmonds 3 – 5 days a week. I have not had medical care here personally, however I chose to write a review because the cleanliness of this hospital is appalling.
The brand new emergency facility opened in November and unfortunately it is already not being cared for. The floors are mopped once daily. Just once. Restrooms are also checked once daily. This is evident not only because they are never stalked or clean, but because the checklist on the door is marked off once a day only. If that. There is routinely urine all of the floors and toilettes, paper and filth all over sinks and floors. The furniture in the new facility is already dirty and the only persons that seem to try and keep it clean are admitting staff, volunteers and the nurses. Anyone except house keeping.
Based on the condition of what is readily visible, one has to doubt the cleanliness of medical equipment and rooms.
Swedish should get on this ASAP; but it’s been like this for the two years I’ve been coming already. Disgusting.

Found myself in need of some stitches, was in and out in under half an hour.
Was very impressed by the level of professionalism and competence displayed, and am very glad they’re near by.

Rude staff, horrible waiting times. I went there because I was bleeding out of my ear, they put a bandaid on it and sent me a bill for $ 2000 dollars. Thanks Swedish! I’ll never come back no matter how sick I get.

I was treated in the ER recently. They saw me quickly and the nurses and doctor who treated me were all very kind, informative and attentive to my needs. They made sure I was well enough before discharging me. I suspect the bad reviews are leftover from when Stevens made the switch over to Swedish. But I have found that since they’ve been under new management and have been remodeling the buildings, things have greatly improved. The staff is wonderful under Swedish management. The ER doctor even called me the next day to make sure I was still feeling better.

I was seen a few days ago because of a migrane that wouldn’t go away. I had been to Providence and Swedish Mill Creek with absolutely zero help. Finally gave in and went to Swedish Edmonds. My Dr’s were FANTASTIC and so was my nurse. I only waited in the lobby for ten minutes or so before i was taken back. Highly recommended!

I went there today for my back xray without making an appointment and I was shocked how nice everybody were!
1. I only waited for 10min for an xray
2. The staff is very helpful!
3. I could easily find radiology (it’s a big hospital)
4. My xray took a very nice man, he talked to me and showed me my xray, also made sure I could find my way out
My experience was really good with this hospital and I will come back

Bottom line: if you’re considering Swedish Edmonds ER for treatment, DON’T. Head in another direction – any direction.
I would especially not trust them with a life-​threatening emergency.
In the 50 minutes that I sat in the Swedish Edmonds ER waiting room with a broken arm:
No patient was called in to see a provider, and no patients came out. Gave the distinct impression that there was no provider back there at all. Lunch break??? In an ER?
Then, suddenly, they were processing people in and out as if they were on a conveyer belt. By the way, a splinter in the face and a «there’s nothing wrong with you except that you’re strung out on drugs» were called in to see a provider before the broken arm (me). I could hear them on the other side of the curtain. (Why did the PA refuse to take out a splinter? She spent way more time trying to convince the patient that she really wouldn’t remove the splinter than she would have just taking the darn thing out. But that’s someone else’s story).
I was offered no ice pack for my arm. I finally asked for one.
Took 45 minutes for a triage nurse to appear. She proceeded to ask me if I wanted an x-​ray of my arm. HOW DO I KNOW? I haven’t even seen a doc or even a PA or NP yet! I’m still sitting
in the WAITING ROOM, for God’s sake! This RN did not advise me, she asked me to provide a medical opinion about my treatment which I was not qualified to give. She flat-​out told me that if I didn’t agree to an x-​ray on the spot, I would face a two-​hour delay. No kidding. My husband witnessed this. I have two family members who are physicians – they found this behavior appalling, not to mention professionally and perhaps even ethically questionable.
Xray performed; my arm was indeed broken in several places.
Staff seemed very young (nothing against that per se) but they also seemed very confused, without direction, almost frightened (that they were in over their heads?) No smiling faces in this ER, except the giggling young medical assistants in the corner of the ER who seemed to have nothing to do.
When I came in, I tried to tell the woman taking my information that the medication records they had for me were out of date (I had had surgery at SE two years previously; my meds had changed, and two new allergies added.)
She seemed to listen, but apparently didn’t actually record any of the info I gave her. When I saw the PA, she tried to prescribe a med that is on my «allergies» list. I mentioned that I was allergic to this medication (a fact the intake person had failed to record), so the nurse held the prescription in front of my face and proceeded to tear it up. I was too horrified and shocked to laugh.
This is professional behavior?
This same nurse, by the way, tried seven of my ten fingers to try to get a pulse oximetry reading without success. One of the giggling medical assistant girls finally pointed out to her that the machine was probably broken. It was. (I got the impression the RN never would have caught on by herself). They pulled in another machine. It worked. The assistant giggled.
I was sent home with a printout of my meds and allergies that was just plain wrong. Two years out of date – the same list they’d had on record when I walked in.
I was also sent home with no pain medication for my broken arm. I was told that it was «against the hospital policy» to prescribe opioids. EVEN FOR A BROKEN BONE? That’s downright cruel, besides making no sense at all.
Incompetent, unprofessional, unkind, even dangerous – that’s my description of treatment at Swedish Edmonds ER.

Went to the ER, was diagnosed with Norovirus. Charged for seeing 3 providers none of whom apparently work for Swedish. No one ever mentioned that the providers weren’t part of Swedish. Stuck in a room that looked like a dungeon and had my urine sample misplaced twice. I know better than to go there, but it’s the closest to my house. Just have to keep reminding myself to suck it up and drive elsewhere when I need care.

This place is So. Slow. to respond to emergency (Came in regarding broken glass pieces in skin after a window was busted by accident). DO NOT GO HERE. Use your valuable time elsewhere. Someone needs to regulate the service at this hospital more. What a shame!

My 85 year old father is here at the hospital waiting to have hip surgery. The nurses are wonderful!
I’m disappointed that the cafeteria is closed on the weekends. I have been here since 5:30am so I could be here when he surgeon decides to come in and consult for surgery. It is now 3:15pm and of course no surgeon. And if I want to eat I have to leave the hospital. Super inconvenient! A hospital this size should have cafeteria service seven days a week.

I went in and I waited for hours in ER once. I ended up walking down the hall to go to rest room and I passed out from being ill. I Laid there another 2 hours and woke up still no help. I went home because i lived just around corner. 2 weeks later i received a bill for $ 100… Never even saw a doctor or a nurse. REDICULOUS.
I Called htem and Told them what had happedned and they credited it but said I shoud not have just left. POOR EXCUSE FOR A HOSPITAL.

I wish I didn’t put any star on this. Before I came in to Swedish emergency room, I had to looked up on Unilocal and read the reviews. Couple of them were rated high, but most were very bad. However, because it was close to me I came in anyway. First off the registration desk. Gosh, the lady up in the desk wearing glasses deep voice, grumpy face you have to talk loud too cause obviously she has hard time hearing. Not to mention it’s only one desk and it’s not private. So it could embarrassing if u have somethin that u don’t want other people to hear. Secondly the nurse was horrible, I mean really terrible. I could go on and on but lastly sitting and waiting for the dr. Took almost and hour. And I came in early 5am in the morning nobody was here not busy at all. The dr was super nice tho. So there u go if u need right away care go somewhere else that will take care of u asap.

Stay away from this place. I should have taken my wife elsewhere. They were unable to correctly diagnose my wife’s medical problem and sent her home with anti-​acid prescription. What a joke! I disputed the bill which made them send me a letter with a weak explanation including an apology. Yet they hounded me for payments afterwards. Trust me, there are many other better hospitals around the area including NW hospital in Northgate, Providence in Everett and Evergreen in Kirkland.
Good luck.

Visited the ER — Just awful
Nurses were kind though the majority of contact came from the PA seeing to my care. He had no compassion or kindness. After a panic attack came on (trauma trigger), he said he couldn’t administer anxiety meds before the procedure due to hospital policy– over and over. My husband had to pull a nurse aside and she convinced the PA without a pause to do the right thing.
After the fact: Received a bill from the hospital for services rendered and paid it in full. Now 4 months later I receive a 2^nd bill from a 3^rd party service, come to find out that the PA billed me separately because he wasn’t a hospital employee. (WHAT?!). Such a scam, make sure you ask if your doctor is a hospital employee otherwise they can each bill you for the same things as they see fit.
Never again, drive elsewhere! It will be worth it.

I delivered my daughter here and the doctors were very condescending. I was encouraged to nurse on a schedule rather than on demand and they treated me like I was a hippie idiot because I didn’t want to supplement with formula when my daughter was 1 day old. I would say they made birth /​nursing seem like a very medical thing rather than something natural.

This review is a bit late, but late is better than never.
I came to this ER last December because I couldn’t breath, and I was vomiting non-​stop. My chest felt heavy, like being compressed under water. I KNEW something was wrong. I am athsmatic– and I KNEW it wasn’t Athsma– even though I took all emergency precautions. Then had my boyfriend drive me here while I was vomitting out the window.
I walked in– and didn’t get greeted or anything– they just did all the logisticals. One of the m.a.‘s took my temperature and said I didn’t have a fever and I was fine. I told him that I was sick, and I wouldn’t be paying these ridiculous hopsital bills if it could have waited until the next day. They took me in a did xray’s and pee test, and I could hardly walk– becaues I COULDN“T BREATH. After four hours of sitting uncomfortably in their waiting room. I ended up having full blown pnemonia and a UTI.
Not only that– they had offered me a bucket for vomitting, but they never delievered. I wobbled to the bathroom which was three halls down, and vomitted all over their stall instead (Not purposfully) I felt soooo bad because there was elderly women in there. The LAST thing I wanted to do is give them this horrific illness at their age. My question’s are. WHY DIDN’T YOU ISOLATE ME FROM THE ELDERLY? I’m no medical professional or anything but isn’t it a protocol to just give a mask to the person with respritory problems when there were sick elderly people in the room? RUDE. NOT EFFICENT.
After that– they so wonderfully forget to send my perscription to the pharmacy and we waited an hour in the line. Having people behind us get SUPER irrated– and cursing at us. Until i vomited all of the bushes and thats the only thing that shut them up. They were like «Oh she is really sick!»
SIde note: If you are going with someone to the ER don’t buy McDonalds and bring it in– that made me so sick just to smell.

Horrible service. I went to the ER because I felt like my pneumonia had gotten worse & I was coughing blood. They treated me like I was crazy and were quite condescending. They told me I was healing just fine & gave me pain pills. A week later I felt much worse. I went to Group; Health in Bellevue instead who actually ran tests & confirmed my pneumonia had gotten much worse & spread to both lungs.

Crappiest ER visit of my entire life. I felt like livestock being led to the slaughter instead of a sick human being. I had bronchitis and was super sick but they were less than caring, they wouldn’t give a bed, instead made me sit in a chair in their cold triage room. Then they led me to the X-​ray room with a less than compassionate tech who had the communication skills of a Pygmy goat. After the x-​ray, they made me sit on the main lobby with the meth heads and other rejects of the ER. We had to sit and wait for 45 minutes because apparently being sick doesn’t warrant having a bed to lie in. You would think they could have just called me at home with results instead of making me wait in the crappy waiting room. Is this what Swedish standard of care has come to? Next time I’ll go to the local veterinary hospital. I’m sure they’ll treat me more like a human being.

I just gave birth to my daughter at Swedish Edmonds on 09÷21÷13, and had an excellent experience. The hospital itself is small and I like that it’s easy to find, easy to find parking, and easy to find the birthing floor.
I was admitted while already in active labor. My water had broken at home about an hour prior. We called in to let them know we were coming in and they were waiting at the front with a wheelchair for me. I didn’t have to go to triage and was taken right to my room. All of the nurses were friendly and very helpful. I initially wanted to go for an all natural labor, but it hit me so hard and quickly that I changed my mind. It didn’t take long for the anesthesiologist to arrive, which was a good thing because if he had, I probably would have missed the window to get an epidural.
I go to Sound Women’s Care, and by chance my Dr. was on call that day, so he was the one who delivered my baby. The «suites» are on the small side, but are very nice. The whole floor has been recently remodeled and is very modern and beautiful. It’s the nicest looking Maternity floor I’ve ever been to.
One thing that Swedish Edmonds does that other hospitals don’t is a complimentary congratulatory dinner for the new parents. We had salads, steak, pasta, and cheesecake. The neonatologist was great, the lactation consultant was great, and really everything went just wonderfully. I was able to get a discount on my bill from Swedish also, for paying promptly and in full.
I also visited Swedish Edmonds a second time, two months after my delivery for a laparoscopic surgery. The outpatient surgery floor was definitely not as nice as the birthing floor, however the nursing staff was great, the anesthesiologist very nice, and the surgery went very well. I really have no complaints.
I love that Swedish Edmonds is so close to my home, and would highly recommend it to anyone looking for a place to have a baby or outpatient surgery.

Formerly Steven Memorial and the name has not changed the level of service it provides…
Without going into too many details as the thoughts bring me to tears, my grandmother was brought in the ER on a Tuesday morning and by Thursday evening her Dr. which I will name «Dr. Kevorkian,» advised that she had 24 – 48 hours to live!!!
Needless to say, she was ABSOLUTELY wrong!!! 3 weeks later and she is being discharged to recover at a local care facilty.