Les Schwab Tire Center

Thank you les schwab for being available last minute! I called 3 different discount tire locations and there was a 1 – 2 hour wait for all of them. I decided to give les schwab a shot and they said there was no wait and they totally saved me! One of my wheels had a crack and the air was constantly leaking so I had to change it with my spare. It was only about $ 7 since I was using a tire that I didn’t purchase from them (no biggie).
All the staff were friendly, including the person at the front desk. There were a lot of places to sit while you wait and a tv to keep you entertained. They also have vending machines, complimentary coffee, tea and popcorn which I thought was very nice.
I literally only waited 5 minutes and I was ready to go. Definitely coming back here!

I have been a Les Schwab customer for the past 20 years. However, the events of the past weekend has made me lose faith in the competence of the technician hired at the Edmonds, WA store.
I had my daughter take my car in to inspect the tires as something did not feel right during driving. Also, discount tires had noticed that my right tire was losing pressure in two days. My daughter asked the woman at the counter to have the tech inspect all tires as she was not sure which tire was affected. After noticing a nail embedded in the rear tire, they informed her that all the rest were good to go.
Two days later (yesterday) my tire went flat but I was able to make it to a Discount tire store. After inspecting the right passenger tire (flat one) they informed me that there was a nail embedded which caused it to lose pressure every two days. They were surprised that Les Schwab did not catch this blatant issue. They even went out on a limb to suggest that if the nail issue was caught two days prior, I may not have needed to replace the tire.
I called the Edmonds store to report the issues but was basically informed that the Discount tire manager had no right to blame Les Schwab. I was not attempting to play the blame game, just wanted to make sure that no one else is affected by the Les Schwab technician lack of thoroughness (incompetence?).
However, the manager went on the defense, telling me that his technicians would never make that mistake.
Anyway, thanks for the 20 years of service.
I will be moving my future tire purchases elsewhere and will make sure to spread the word on the negativity received from the Edmonds store.
Adler

I’ve been taking my cars to this store since 2008 when I moved to the area, and they’ve always been great. They consistently go above and beyond what would be considered good service. Today I went in because my car’s dashboard light indicated a problem with the tires. They looked at it within a half hour, found a screw in the tire, removed it and patched up the hole. And they charged me nothing. I did buy a full set of tires from them a few years ago, but this exemplifies excellent service. Oh, and I had some windshield wiper blades that I bought someplace else with me as I was leaving. One of the guys saw them, and offered to help me put them on, for which I was grateful (it’s always a PITA to change out the blades, and I hate it). I just can’t say enough nice things about this place!

While researching lifting my truck and getting new tires and wheels, I was referred to Les Schawb in Edmonds from a coworker and I couldn’t be happier with our experience. I worked with Troy the manager and he was extremely helpful throughout the entire process. He was very consultative and not pushy at all, helping us make sure we made the right decision on the lift kit, the tire and wheel combos and that we would be 100% happy with the outcome.
After getting my truck work done, not only does my truck look better than I expected but it drives just as good as it did with the stock wheels. It’s literally just as smooth of a drive as the stock tires and may even be a little quieter in the cabin now. Little did I know, that it requires the right tires when you go big, so that the noise isn’t an issue but Troy had already taken care of that by recommending the better tire and wheel package. If you want to be taken care of by a team of professionals in the tire and wheel business, then definitely give Les Schwab in Edmonds a call. They exceeded my expectations with my truck lift package and we plan on referring all of our friends and family to them for now on!

I can’t say enough good things about this place. Always fast, fairly priced and great work. I took my truck to a chain automotive place that I won’t name here to have the oil changed before a road trip to portland. I asked them to check the fluids and take a peek at my breaks because the brake warning lights were on but I thought I just had a censor go out. They tell me I have a broken caliper, brake fluid everywhere, that the truck is not drivable until I drop $ 850 to have breaks redone. I tell them I just had the breaks done a year before at Les Schwab and i am taking it home and will get back to them. I head straight to this Les Schwab and ask them to check it out. A half an hour later, the tech comes back and tells me a bolt was lose on the caliper and he filled the fluid (all for free). Sent me on my way. I wish this place did all automotive work. This is one of the only places I trust. Great work guys!

Fantastic experience this morning at this Les Schwab tire center. Went in because of a chronically under inflated tire, and they quickly determined I had a nail! They didn’t charge me for the repair, everyone was extremely polite and efficient, and I was out the door in less than 20 minutes. It’s also very comfortable for a single female going in and knowing they won’t gouge me on something I simply don’t need. There is a reason this company has such an outstanding reputation! Thank you so much for your help getting me back on the road!

The Edmonds location has always give me great service. Tonight Dan was exceptional! I showed up a few minutes after closing because my low tire pressure light came on, and I was nervous about driving 10+ more miles in the dark. Even though they’d already locked up, Dan was so nice, opened up a bay, checked my tires and fixed the problem in a matter of minutes. Thank you!

40,000 mile tires that did not have 40,000 miles on them I bought from them two years ago they told me they’re completely worn out and they wanted to charge me $ 300 to replace them this place sucks

Good group of people running this place. We have been coming here for years. Never a disappointment!

Was very disappointed. Got new tires ($ 970) at a different Les Schwab, which turned out to be the wrong size and rubbed when I turned corners. I went to this one, an they said they would swap them out with ones that fit. Started putting on some, and when I asked how much they were, he said I’d owe an extra $ 200. Which would make it $ 1170 total. I told him that was too much, so he stopped the guys from putting them on. At this point, I’m a little upset as he tried to take advantage of me. We looked at some tires together, and every time I suggested one cheaper than the ones I bought, he came up with a reason as to why they wouldn’t work. He then said he would talk to his manager to see what they can get for me. 10 minutes later he came in and showed me the tires he could give me, which he would «wipe the price clean» and give them to me cheaper so I wouldn’t have to pay extra. Not wanting to continue the ordeal, I accepted. When I got my bill, I went back to my car and called a different les Schwab in the area, they priced the tires at $ 60 less then the original ones I purchased. «They ripped me off!» I went back and and told the manager, he stammered a bit and realized i caught him, apologized, and then he gave the difference back. How dishonest of them.

Les Schwab = failed multiple attempts.
Had some brakes serviced. New brakes were noisy+gritty, so called and was told there is a break in period. Noisy+gritty brake sound continued so returned and customer service said pads weren’t set properly but then were fixed. Noisy+gritty sound came back, so returned and they said the brakes look fine and asked to reschedule for a more thorough investigation. Returned again and they said that they couldn’t find anything wrong.
Eventually took it to another shop, the mechanic determined something was wrong with the L.S. brakes, so Les Schwab’s brake pads were replaced (still a lot of pad left), and the noise went away. My new brakes also operate more smoothly.
Les Schwab = over priced + poor technical proficiency
Go to Discount Tire or Costco for tires.
Plenty of other shops around for brakes.

I am pleasantly surprised by Les Schwab!
Poor car needed a new center link and tie rod ends. My original shop quoted me a way high price for the job, so I took it to another mechanic for a second opinion. He told me to go to Les Schwab, and he was right on the money. They quoted me a price that was over $ 150 less than my old shop, and they threw in a free alignment.
They were so friendly, and even drove me to and from my house after I dropped off the car. They also charged me less than they quoted, which is always a nice surprise!
Car drives nice and tight now, and I am very happy with their work. Next time my car’s problems might kill me, I am going to take it to the guys at Les Schwab!

I cannot say enough positive things about this location. Had four new tires on my car in 20 minutes and was out the door.

I came in here hoping for a used tire which they didn’t have, they told me a brand new one was going to be over $ 60 after installation fees and all that. I didn’t have much money and explained to her my situation, she said if I wanted to do it, then they could get my size tire to the store in 20 minutes from the Shoreline store. When I told her I wanted to just buy the tire because I didn’t have the money for the installation fees she told me I should just go to the Shoreline store. Seriously? You just said you could get it to YOUR store. On top of that, she said it wasn’t far at all. Um, the reason I’m here, is because I shouldn’t be driving on the tire I have on! It was a good 10 – 15 minutes away, I get there, and explain my situation one more time. The lady was very sympathetic and was willing to help me out and waive the $ 12.50 fee or whatever it was. Unfortunately I forgot my wheel at home when I swapped to my spare, so I went home but ended up going to Discount tire, and they beat both prices. Two stars because the other people working there were nice and it was clean.

These guys set the bar for customer service.
I will be a customer for life here.

I swear by Les Schwab. They are the best for tire purchase, maintenance, repair, and more. I have always been treated honestly and you can tell that they want you as a long term customer. They stand behind what they offer, sales and service. The best. I’m very pleased with the tires I have purchased, great traction in all areas, and amazingly very little road noise, plus a 70k warranty.

I bought tires here because the last 2 sets of Michelin’s from Costco had no traction and this place fixed several flats free of charge. So I figured if I was going to them when I had problems, I might as well buy my tires there. The price of the tires was expensive compared to Costco, but they have a siping process that increases the traction and it worked! Today, I went in with a screw in one of my tires. They checked it out, handed me a receipt for $ 148. They said the tire could not be repaired so they had to mount a new one. It was covered under the road hazard policy that comes with the tires. Cost to me $ 0! I was in and out in half an hour.

I don’t claim to be clairvoyant, okay, yes I do. So, one morning as I’m getting ready for work I get this thought in my head that I simply can’t shake, that my car isn’t going to start, and that my battery is dead. So lo and behold, I get out to my car, and my car won’t start, inevitably it is the dreaded, precognitive dead battery I had been worrying about.
The nice neighbor guy jumped my car and I headed straight to Schwab to have them check it out. They took my info and keys, and offered me a seat. A few minutes later I’m informed that my battery is, yup, really, really dead. They go over the available options of batteries they have in stock, I pick one, and 10 minutes later I’m paid up and out the door. In and out in 20 minutes flat.
Schwab is the crème de la crème of superior customer service. Every location I’ve been to just shines. If only all businesses could be run with this sort of speedy customer satisfaction.

With manager Woody at the helm, this is the best cutomer-​satisfaction driven team of guys (and gals) around! They are super fast and always professional. We highly recommend and depend on Woody and his awesome team and so should you!

Newest location, as they had to relocate from Shoreline to here in Edmonds on Hwy 99, granted that was a while ago.
I came here to check them out as Costco pissed me off for the last time. Discount Tire across the street in Shoreline was UBER busy and didn’t do front end alignments so I took the short drive further north to Edmonds.
Thinking back about this purchase, I should have gotten the alignment here and headed back to Discount tire, oh well lesson learned. I’m a BIG fan of their great customer service and I just love my «free» beef, the prices were rather expensive for what I got. I think my «free» beef was about $ 157 a pound in reality…
I paid more here for tires but they are more of a one stop shopping experience, as they do alignments, brakes, and a variety of other services, for which the prices of their other services seem to be in line with other automotive garages in the area.
I’ve come back a few times now for my «free» tire pressure check, to keep the warranty valid you have to visit at least once a month or so. Costco is the same way but good luck on getting the tires checked during the busy hours, which is most of the time. At Les Schwab I was in and out in a matter of minutes.
Free popcorn and coffee, that’s worth a short visit…