Jersey Auto Spa & Quick Lube

I’ll echo the poor feedback that this place has received.
Went there over the weekend for a wash… Car just had some dust on it going into the wash — wasn’t too dirty at all.
When it came out, it sat there wet for 10 minutes before anyone showed up with a cloth. By then the water (dirty water that appears to come out of the wash) had left marks all over the car.
The guy then continues to rub the dried marks all over the car in an attempt to «dry» vehicle — basically leaving dirt spread all over the car…
After calling the manager, he stares at the car in the most ignorant manner and goes «hmm i don’t see anything».
Disgusting attitude with poor results. They are just keen to take your money — not provide even a half decent wash.

Customer service = no acknowledgment, no smiles, no empathy. And this comes from management.
The worst part is the communication… they dont listen to what you ask for. charge you what they want and blame you if they made a mistake.
They gave me a 25 gift card for the bad communication and OVERCHARGE and after calling and wasting my time coming back in I asked if the gift card would cover the oil change and they said yes. on the phone AND on site. the car got pulled into the bay and once again the price just went up and said thats it. Will absolutely never come here again. Not profrssional, not courteous, not a chance

I’ve updated\ my post from earlier today following a call from the owner. He didn’t have to but did which I appreciate greatly.
Turned a some what bad experience into something not all that bad. Thanks Sergio.

THE WORST CAR WASH EVER!
I picked the more expensive wash
the service done as if I picked the least expensive wash!
1. I get to my car look at the rims and obvious dirty spots in the wheels «tire grime» I proceed to ask one of the guys to clean it and he says to me «that wasn’t us it was the machine that didn’t clean it properly». I do not care who did it. I am paying for a good service
2. I looked at the finish of the car and noticed the sprayed on wax was not applied!!! I went back to the girl at the desk and asked. she proceeded to ask the washers about it. they said no it wasn’t applied and they had a bit of an argument about it. the wax was then applied
3. I have 3 year old car and obvious towel scratches I asked the wax spray on guy about removing them and what’s done. he said then said to me that it’s not part of the package and that it’s extra and I have to go in the back to have it detailed. I didn’t ask if it was included I asked if compound/​detail treatment would remove it.
I am extremely dissatisfied with the service done at this car wash! I recommend saving your time and money and going elsewhere!
I own a business and am on job sites throughout a job. the manager, supervisor owner needs to be in front ensuring everyone is doing what they should be doing!

If u are on a monthly and all u care is about exterior wash then u will be fine. If u care about your interior then do not get a monthly. I just cancelled my monthly as they were just really bad with cleaning inside and doesn’t matter how many times your told them please wipe please vacuum better and still not done right. I have found another car wash in Elizabeth no monthly but I like my inside of the car cleaned. There is a reason I’m paying to have it cleaned and its 10 times better on a 15 dollar car wash. Again for outside cleaning monthly is a good deal but for me just not worth it.

Don’t waste your time and money with the mechanic. Dropped my car off for a service, picked it up the next day, it had a massive scratch on the outside and empty beer bottles in the trunk. Once I found the bottles in the trunk, I drove back and confronted the mechanic, he confessed and told me that he took the car home the night before (apparently parked it in the garage so the scratch was not his fault) and then proceeded to try and pay me for the gas that he used (more than half the tank was empty by this point). I was extremely frustrated and after much complaining to the manager etc., nothing came out of it.

This is one of the most shittiest car washes I’ve ever been to asked for a $ 20 car wash it looks like I got a $ 5 dollar car wash my windows weren’t even cleaned and my tires weren’t shined. There’s still water on the car and the shit ass owner said it’s ready my my opinion go to Kings hand car wash in Rahway 10 times better Way cheaper and better service

Had VW Passat washed on Saturday 11÷22÷14 and got $ 15 wash and was pleased with service.

Please, if you care about your car and money, do NOT go here to get your car serviced. Spent $ 1500 here, and months later, i still have the same engine problem. I take it to another mechanic to fix the same issue, and he informs me that the gas casket was not replaced even though my bill stated he charged me $ 300 for it! Even if he did, its still leaking! Very unhappy. But you live and then you learn. I would go after them, but I simply am choosing to move on. It was an expensive lesson.:-(