Smashburger

Great service and very clean restaurant!!! I plan to return the next time a burger craving occurs.

So, here is my honest review of what I believe is a truly amazing burger place, yes it is a burger place and yes its fast food, however I came here on vacation with my family and I must say that this was by far the best quote unquote fast food burger I have ever had it was more like a burger from Red Robin or a higher end burger joint, I had eaten here a couple of times previously to this post just to give it a great review and make sure it was truly THAT GOOD!
My first trip was great my second trip was great third trip was great and fourth trip was outstanding, I was helped by Zach who is a manager.
I ordered a build your own burger with double bacon, guacamole, red onion, lettuce, and a fried egg with spicy chipotle mayo, I truly cannot say enough good things how friendly the staff was the other girl that brought me my food was Beth, the quickness without standing on the quality was outstanding there was nothing at all that I did not like about this place it was clean everything was fresh hot delicious and 100 percent perfect…
I had my burger with the famous Smashfries which are very thin small cut fries not greasy not heavily salted a lot better than all other food normal Chains that I’ve been to, I ordered it with a Oreo birthday cake a shake made with Haagen Dazs ice cream which truly again was outstanding I cannot wait to vacation again in Minnesota and I will truthfully eat at Smashburger many more times…
it will be my number one go to other than my favorite place which is White Castle and that’s just because it is really fun to go to White Castle but the similarities from White Castle to Smashburger are not anywhere close to each other completely different burgers however I will add Smashburger to my all time favorite burger places just below White Castle in-​n-​out burger and Carls Jr :-)

Burgers are really good and service is Okay. I would deff go back for a spicy jalapeño burger and rosemary fries. Delicious!

I used to be a disciple of My Burger, but after seeing the Smashburger menu, I’m hoping they expand to my neighborhood. I need to try everything on the menu — burgers, specialty fries, brats, chicken, and even the salads sound good. I tried the Avacado Club burger and it was amazing. Fresh ingredients make it taste like it’s somehow good for you. I’ll be back soon, and I hope they expand to more locations!

After vowing to never return to the filthy Southdale Smashburger, we gave the Highland Park restaurant a try. The place was nice and clean. We commented to the manager how much we appreciated her hard work and about the filth at the Edina location.
She agreed but defended them by saying they were one of the busiest locations in the Twin cities.
That’s no excuse for the amount of filth I saw there and so many other Unilocalers have written about as well.
We were a little less impressed with our St. Paul burgers and wondered if Edina’s dirt may have added another flavor layer. We’ll try St. Louis Park next. Fingers crossed!

Very good burgers! You can tell your eating beef. The onion rings are great although a little too salty, fries are good as well but a little to oily. There was a small puddle of olive oil in paper holding fries.lol.

This rewiew was mistakenly posted should be attached to the edina smashburger location.

This was really good. I can’t say better than Five Guys but easily as equal. Depends on your mood. I had sweet potato fries that were delicious along with a BBQ bacon burger. The bacon was crunchy rather than soggy so that’s a key endorsement right there. The Gorilla had a jalapeño something something that he said was really good along with the onion rings. He liked the flavor of the rings but declared they were too skinny overall. Very much worth additional visits.

The food at this Smashburger location was great but the service and environment left a lot to be desired. Everything was very unorganized and tables weren’t being cleared. Even though there were four unoccupied tables on the patio none were available because none had been cleared. I went with my mom and we told the person taking our order we wanted to share a malt but she only have us one cup. She also didn’t know how to ring up a gift card and had to call over the manager.
There were also two rude young kids making everything more difficult. They were loudly whining and even throwing change. Nobody told them to stop.
Come here when it’s not busy. Hopefully it won’t be such a circus.

The burgers here are great! I can’t wait to try the chicken. The employees are very friendly and curtious, they also clean the tables very often.
The restaurant always seems to be busy. I have not had a bad meal here.
The smash fries are out of this world. Great, fresh, and flavorfull.

Food/​Drink: Order the regular classic smash, smash fries and a smash drink (just kidding, it was a fountain drink). Wowzers, mediocrity upon mediocrity. The burger part of the burger was the best thing as it was actually flavored pretty well, but unfortunately you can’t really just eat patties of burger without anything on top or on the side. The fries lacked substance, but maybe because they reminded me of shredded potatoes. Here’s the thing though, they’re a chain and as such need to seperate themselves from everyone else. The way they do it is via the topping options and probably the burger seasoning (see note above as good) as well as menu options (chicken, salads, shakes).
Ambiance: I feel like I’ve been in many a burger joint and this place reminded me of any other chain, more so then other comparable places. They have a menu, but I’m really not sure why. You queue up, look up, order up. Get a seat, get a number, get your food. I guess the key is the «smash» name, but all I could think of when I saw it was «Hulk Smash this and Hulk Smash that», maybe that’s what they’re going for.
Service: No complaints. They got our order in, food was prepped right and it came out whenever ready. We looked around and saw everyone leaving their dishes at the table so we did the same. Tables were clean and some of the condiment bottles less sticky then others.
Overall: Back to back burger joints, you’d think I’d be comparing the two. Yes I am… and this place didn’t pass muster. If you want some special burger topping options (think avocado, fried egg, truffle oil, etc), fancy fries, or chicken versions of the same in a chain burger setting this is your place. If you’re here for a burger, go independent or try another chain.

Burger was a bit bland but onion rings were really good. A bit over priced but over all ok

I have never eaten in a Smashburger before and as I waded through the menu the helpful lady taking my order suggested the jalapeño with pepper jack cheese and chipolte burger which I switched to chicken. Ordered the smash fries with olive oil and rosemary and topped it off with a salt caramel hand dipped shake!!! Perfect!!!

Smash burger is reliably decent. Never gourmet, never short of good. It’s a solid place to grab a burger and fries– maybe a shake if you want to go all out. We ordered online for the first time tonight and it worked like a charm. The website is easily navigable and make ordering and pick up a breeze.

Here’s my problem — I actually like Smashburger food (especially their milkshakes and salads), but I won’t return to this location again because of the AWFUL customer service today over lunch.
Service: We ordered a burger with no onion. Burger came out, and it was obvious that onions had been put on the burger and then they attempted to pluck the onions back off. When Maggie came out to ask how our food was we told her that unfortunately it wasn’t how we had ordered it, that onions had been put on it (there were still some stuck in the sauce and we showed her this) and she agreed that it was important to remember that when you allow customers to make changes to the burgers, that the kitchen should be paying close attention to what those changes are. Maggie asked if we would like the burger re-​made, and we declined (after complaining I would never have them remake food — who knows what they would do! yuck!). She apologized, we said it was okay and turned back to our meal.
The employee then walked maybe 10 yards to the counter where where she began talking to Kathy (another employee) and dramatically rolled her eyes. We were shocked to see her relay a dramatized version of our complaint to her coworker which had them both laughing and rolling their eyes. Kathy then came to wash the booth next to ours and I told her «You can let your manager know to expect a call about our visit today» — She said «Okay, I will» and rushed in back to the kitchen… I expected to see a manager swing by to see why were upset, but what I didn’t expect was to see Maggie (the first associate that was rolling her eyes) come out and verify that we were okay. On closer inspection of her name tag… yes, Maggie was the manager. Unbelievable.
She then went on to tell us that we misunderstood and her conversation with Kathy had nothing to do with us (remember we were close enough to hear her, they were rolling their eyes and pointing at our booth). She apologized for the «miscommunication». We told her that having a conversation mocking customers right in front of them was not the smartest idea and that we weren’t impressed with the service we received today. She finally changed her story and said that she was telling Kathy about the fact that the burger was wrong and she wanted Kathy to tell whoever was cooking in the backroom to be more careful. We asked about the eye rolling and she abruptly said «well again, so sorry that your food was wrong» and hurried into the kitchen.
So the order came out wrong, not the end of the world. IF that was all it was, I’d still come back in the future. But standing there, mocking customers, rolling your eyes, and then lying when called out on it… nope. I won’t be back to the EP location.

Smashburger’s quality of food is tough to beat. I went there on my hour lunch, and the service was not the fastest, I ended up making it back to work a little late actually. The server accidentally brought out the wrong food to me twice, but when I finally got my correct meal, it was AWESOME! I was ecstatic to find that they have Smashburgers out here in Minnesota, so I will be eating here again and giving them another shot, hopefully with some better service.

Mmmhmm Smashburger! I would be a fool not to go after winning 52 free burgers for the year from a Unilocal event.
This location is tricky to get to so make sure you map it out beforehand.
I always tell myself I’ll get something healthy, a salad or the chicken avocado club,
however my obsession with the mushroom truffle swiss burger always gets the better of me. You can really taste the truffle. This is still a burger so expect grease. For a side, I normally get the sweet potato fries. I feel like I’m an addict when I get them because there’s never enough! On the rare occasion I’ll order the haystacks. I like the idea of the haystacks but they can be a hit or miss as they’re easily overcooked because of how thin the onions are. Smash does offer some unique burger toppings, such as the fried egg and guacamole, that I can get behind. Overall the food is good, more gourmet than a McDonald’s but still casual and fast.
I’ve had some awkward moments with using my vouchers for the free burgers, this location more than others. The location and parking situation makes this my least favorite Smash.

After hearing many, many things about some of the new burger chains, I finally checked out Smashburger.
I ordered:
Spicy Baja burger
Smash fries
Nutter Butter shake
Service at the counter was great.
Food came out fast.
Burger was actually spicy. No MN-​ketchup-​is-​too-​hot-​for-​me nonsense. Nice. Burger was greasy, the right kind of greasy, and tasty. Bun was pretty good too.
Fries were very good. Narrow cut and crispy, just how I like them.
Shake was great. It’s made in the old fashioned shake tin and they give you that plus a glass.
Pricing was reasonable, wouldn’t hesitate to come back and try others.

burgers are sooooo awful dripping with grease — in a bad way. ish. want good food? go to my burger in Uptown. Sunday is Surly Sunday. Get a Surly beer for $ 1 with burger & Fries purchase. only $ 5.59 for burger & fries, $ 6.59 with a Surly. #BIGWIN
The Chicken Sandwiches at Smashburger were bland, worse than the burgers. the avocado had about ¹⁄₅^th the avocado in the photo. the buffalo chicken sandy was bland.
Good fries. but nothing else. if you must go, wait for a BOGO coupon.

They could use a better system for taking orders — seems quite chaotic and disorganized.
Burgers were fine, but the wait for carry out was a negative.