Cohen’s Fashion Optical

My favorite place for getting my eyeglasses. Very friendly staff who promptly attend their customers. I was sitting about 15 minutes for my turn and observe each customer walked in where taken care right away! Great selection of glasses!

rude russians should be the name dont waste your time here go somewhere where youll be treated professional they change their policies every week so make sure you stay updated this place is a. joke avoid !!!

Eye doctor will cancel your appointment if he wants to go home. Gave me 30 mins notice to get there and I live 30 mins from the mall. This was at 230, my appt was for 345.

i bought a deal on a groupon for eye exam and glasses for $ 39. obviously you get what you pay for. when i arrived for my appointment i had to wait 90 minutes for the exam. while i waited i was given forms to fill out. when i told them the print on the forms was too small to read, the woman asked, «don’t you have reading glasses?» well, um, NO. actually i don’t that’s why i was there! when i was finally done with the exam i had to wait around another 15 – 20 minutes to have someone assist me with my frame selection. the value of the groupon was supposedly $ 300 so i expected to at least come away with a decent frame. but what they showed me was all plastic, and the quality was what you’d expect to find in the supermarket when you buy a pair of magnifying lenses. i finally agreed to a frame and i was handed a receipt and told my glasses would be ready in (wait for it) …TEN DAYS! omg, i wasted an entire morning in this place, only to choose from plastic toy-​like glasses, and on top of it all i have to wait ten days for the glasses to arrive! seriously, what kind of joke are they pulling? live and learn. lenscrafters is a bit more expensive, but they give you coupons and discounts when you walk in… AND you get your glasses the next day. cohen’s sucks.

I was going to wait to write this review until this entire scenario I’m in played out, but after the phone call I just made, I could no longer wait. Went in here over 2 weeks ago with a prescription for my wife’s glasses. The girl we dealt with was friendly and helpful, even though she seemed to be pushing the more expensive pair saying ‘it’s only $ 50″ Which is how much more the frames were than my coverage allowed. But add in $ 30 for the ant glare coating and now we’re at $ 80 that we didn’t need to spend. lenses and frames all picked and ordered, she tells us the glasses will be in next week. Ok, we leave and the girl starts calling us back because she forgot to measure my wife’s eyes. Simple mistake, no big deal. I wait a week and call to see if they are in. The girl tells me that there was a problem with the prescription and it couldn’t be read. They had to contact the doctor and it would be 2 more days. Well, the problem with the prescription was that when we were there, we watched the girl that took the order cross out something and write over it!!! MY wife sad it looked like a mess but we figured she knew what she was doing. She tried to make it as if it were the doctors fault. What should have happened is that knowing it was their own error, the glasses should have been express sent to the lab, priority completed then express mailed back!!! 2 more days came and went and still no glasses. I waited till yesterday when I called again. The girl I spoke to said they are in the lab and will be there by 2pm. They never called to say anything and by that point I wasn’t taking the drive to Eatontown. I called back again today and they girl tells me the lens turned while they were making them and it was ruined!!! They have to order new lenses and they should be there tomorrow or Friday! I got so disgusted I had to put my wife on the phone to see what she wanted to do. I would have told them to cancel the order I’ll get them done someplace else. My wife decided to let them finish them instead of going through something with another place. As of now, she still has no glasses and I’m not hopeful they will be ready when they say. Unless they come up with some compensation for our headaches, we won’t be going back here an time soon!!!

I’m probably worse than most men when it comes to seeing any kind of doctor and I work in the medical field. Well several months ago it got to the point where I could not squint enough to read my computer screen at work and new I could not put off getting glasses any longer. So I put on my big boy pants and went to Cohens at Monmouth Mall the staff was a little busy but still very friendly. I had just started a new job so I didn’t have insurance yet and explained that to the manager who was cute with an accent. Anyway, she introduced me to the optometrist and she was a sweet heart and took care of me, took her time and made me feel at ease during the exam. So back to the cute girl with the accent, so we could pick out some frames. She understood my insurance issues so she showed me some nice and reasonably priced frames without trying to push what i didn’t need or want. So when I came back to pick up my glasses and could finally see, she was still cute. I have to say, when I’m due for a new pair I will be back and if I’m lucky I’ll get the same staff.

You know that drinking game? «Never have I ever?» Let’s play it, real quick.
Okay so: Never have I ever been so mad at an eye doctor, even over the phone, that I have resorted to physical violence against inanimate objects.
…Shit, I don’t drink. Oh well, bottoms up. :\
Seriously, this place is ram by trained monkeys led by the world’s scummiest «doctors.» I mean, I get that you need to make a buck and support your profession, but the amount of scamming and luring that goes on in this tiny idiot trap is nigh-​on unbelievable.
Let’s start by them telling me I need about $ 600 worth of tests. People who walk in with metal objects sticking out of their eyes wouldn’t need $ 600 in tests. And now, without insurance, they attempted to convince me that it was beneficial to my health, not just my «eye health – » they used that term, btw– that I take all the necessary precautions. I told them flat out to give me the basic glasses/​contacts exam, with PD, my prescriptions, BC, and a recommendation for contacts based on my eye shape. (I had problems with my last type.)
After a 40 minute sales speech about how I shouldn’t use websites, and how I should purchase frames and contacts directly from them, I told them plainly that I will be ordering from the internet unless they can match the price. They told me the risks of ordering, and how there isn’t a guarantee that it was even my prescription. That places like often, without care, send contacts or glasses with the wrong prescriptions. I asked them to stop pushing things onto me, and to give me what I came for.
Instead, they gave me a scrip lacking any way of finding them through 1−800-contacts. When I called to ask how to find, they said they don’t support third party websites. I had to go in and demand their proper contact information, as the «doctor» (I stick with themes) wasn’t found, and this place wasn’t their normal set up for operations.
So finally, they give me a real fucking prescription, and I order my contacts. Hallelujah. Two weeks later when I break my glasses (Old glasses, no worries.) I grab my handy-​dandy prescription sheet, and get to
to order a snazzy set of pretty big boy glasses to make the ladies swoon. Right? No problem. RIGHT?!
NOT. RIGHT.
Because the scrip didn’t have the PD on it, which any glasses site is going to need to send me a proper set. At this point, I’m blaming myself for not checking. I should have been smarter… Faster… I should have seen this coming.
But I wasn’t. Aaaand I didn’t. SO, again, I call them.
They tell me, again, that they don’t support third party websites, and that the «doctor» won’t give me my stuff over the phone. After arguing for awhile, the «doctor» tells me that there was no measurement, and if I wanted them to measure my eyes (even though I know he had already done this, the scumbag) it would be SEVENTY FIVE DOLLARS AMERICAN. TO MEASURE THE DISTANCE BETWEEN MY PUPILS.
What in the actual fuck? I feel like whatever institution that granted him this license to practice being a shit eye «doctor», only offers course in optometry and how to become an insurance agent for Aflac.
My girlfriend measured it. In 1 minute. And I got a kiss. Hold that, «doctor.»
Overpriced, slimy, and rude. The amount of bullshit in this place makes me never want to go back to this entire mall. Yes, I know this is on me for going to the mall for glasses, but it’s a name brand, and I’m lazy. Get off me.
Luckily for the Monmouth Mall, Bobby’s Burger Palace is godlike, and I couldn’t stay away if I tried. The only issue is how I’m going to get there without my goddamn glasses.

Came here with the family. This place is in the Monmouth mall next to Lord and Taylor. My wife needed new prescription. The service was very accommodating and friendly. They also take insurance which is a big plus. They have a nice selection of glasses, although we didn’t buy any from them.