The Joint ...the chiropractic place

Went in to get my neck adjusted and lower back they nearly killed me not worth it the messed up some nerves on my neck had peripheral vertigo cause of this place if I could give negative starts I would

After seeing all the good reviews I wanted to give this place a shot. I called and asked if they accepted insurance and they said no. I find that kind of strange, most chiropractic offices will accept insurance since some companies give free sessions throughout the year or will cover some cost. Person who answered the phone was nice though! I gave 2 stars because to me thats a major fault… I say this on behalf of myself and many of my friends who regularly use chiropractic treatments through medical insurance.

Very nice staff, and professional. The DR was great.

I went today to cancel because my back and especially my hip has gotten worse. I am not able to do my running like I was used to prior the treatment. I understand that sometimes this is not for everyone. I was told I can’t cancel until December and I need to bring in a Doctors note. WOW. I just wanted to cancel and pay whatever I needed to and I was not able to do that. This to me is pathetic!

Went for the first time today because I was having neck and lower back aches. Very nervous because I had never been to a chiropractor but everyone was very nice and explained things very well to make me comfortable. I will be coming back

My father recommended that I go to this place. While some of the chiropractors that work here are awesome and actually educate you the other half of them are there to just get paid. When I first went in to sign up I specifically stated that I didn’t want my account and my father accounts connected, on the off chance that one of us didn’t pay the bill, I didn’t want the other one charged. Well, that’s exactly what happened. When I asked the girl why that would be, even though I had already stated my concerns on the matter, she had nothing to say except we have the same last name so it was probably done manually. So it’s ok for a business to take money from another customer because we have the same last name? Thank god my last name isn’t something more common, like Smith. Incompetent staff ran by apparently incompetent management. This place is a joke and I will be returning only to cancel my account. Do not come here. You will find somewhere better, I promise you.

I have to start by saying that I did enjoy the adjustments, and felt it was well worth the monthly payment. My husband, however did not agree, so he canceled for himself. A few months later, he realized he was still being charged for both memberships. By this time, I was no longer able to find time for my own adjustments, so we decided to cancel my membership as well. After confirming his cancelation for a second time and canceling mine, we were repeatedly charged monthly. My husband would call every month and get a different story each time. After about 6 months of charges after canceling, we had to visit our bank to block them from taking payments. Now I get very nice phone calls every month from a worker wanting to «update my account information». Once I kindly explain that I have blocked their payments and why, they apologize, tell me there is no record of my cancelation, and say they are making that note on my account. Same story for 3 months now.

Very professional and helpful staff. Filled out my paperwork and waited my turn. Well worth the wait. The chiropractor was very attentive and gentle. Very busy for this popular Dr. I will be back.

I am a sugarist and own my own business in the area and was in desperate need of some chiropractic work on my back. I was going to go into orange county to go to the joint because a couple friends had referred me but I was so happy to find one close to home! I walked into it not knowing what to expect because this was my first time ever to the chiropractor! Honestly I was scared lol but the chiro was so sweet! She explained everything and what she was going to do. Omg I was so happy and put at ease. So far I have been back a couple more times and I sure feel the difference! This is now and forever my go to spot :)

I love going to the joint! I especially love that they have multiple locations throughout the area so if I need an adjustment I can just look for the nearest one. Dr. Bowman works at this location. He is so knowledgeable and really cares about our spinal health. His demeanor is very warm and has a way of making you feel that you’re speaking to an old friend. After an adjustment I feel much better with my posture and noticed I don’t have backaches as often. Ever since I began getting adjustments regularly I have been feeling so much better throughout my daily routine and even sleep better now. I recommend this place to anyone meeting adjustments. It’s also nice to know that it is reasonably priced as well. I am a very happy customer.

I have been coming here for about a year now. Always seeing different doctors, depending on the day I went in. Dr. Bowen and Morelli (who is no longer with them) were both friendly and helpful. I went in about a month ago and was seen by Dr. Brown, she is AMAZING! Her techniques are great and I feel better, longer, in between adjustments. I’m currently 5 months pregnant and haven’t felt better! She always asks about the pregnancy and is sure to address any discomforts I may be having.
I was a bit upset today when a couple came in and changed their minds on being seen once they learned she was a woman. I want this review to let others know how great she is and not to turn her down because she’s woman. She’s been at The Joint for about a month, but practicing for about 14 years. I only go in now on days she is there, I couldn’t be more pleased!

I’ve been coming to the Joint for over a year and I’ve had nothing but great experiences. Dr. Bowen & Dr. Moreli do an amazing job. The staff is so friendly and accommodating. I was surprised when I saw they had some bad reviews, it seems like some of the people complaining didn’t come during the business hours which is definitely NOT the Joints fault lol. New clients get an exam that takes a bit longer than a routine adjustment so if you are new show up earlier than ½ hour before closing.
What I love about the joint is that you can get adjusted at any of their locations. I travel for work so I’ve gone to their Orange, Brea, Palm desert, and San Diego locations too. I’ve referred many people to this location. My family, friends, and business partners are also members.
The Joint is great just make sure you show up before closing :)

I joined The Joint at my home location in Escondido, but because I don’t get home until after they close, I’ve discovered this location in Eastvale. I’m able to stop here after work and get an adjustment on my way home. I actually like the chiropractors at this location more than the ones at my home location as the two I have seen have both taken a lot more time with me than the ones at the other location. This is relatively new for me, so I appreciate the attention of explaining what’s going on and what they are doing and why I need that.
I think if you’re going to get regular adjustments the $ 49 plan is the best deal. It is a six month commitment, but the value is great. If you are NOT going to get at least 3 adjustments per month, then I would consider other payment options.
I’ve had good experiences with the receptionists at both locations. My only negative is that it’s a walk in basis so sometimes you have quite a wait.
Also, if you’re a Unilocaler, CHECK IN. You get to pick out a goodie to take home. I got a nice ice pack and a back scratcher!

Eh… I thought this would be the place based on hours cost and location however their professionalism STINKS we showed up on Sunday approx 3:38pm they closed at 4pm. Door says WALK INS WELCOME.
We had an emergency situation where my 6 year old was in a lot of pain from a pinched nerve. The rude front desk attendant that thinks she is all that and a bag of chips is a pretty careless and heartless. We were turned away as new patients because they closed at 4pm. «Um… we have an emergency you are the only place open right now and my child is in pain crying pain can you please help me?» Rude front desk bag o chips says she would ask the doctor. She came back stating the Doctor said he was sorry but could not see us. REALLY?!
Well guess what? I am about caring for patients in need and in pain and this is something you did not do for us. Therefore I don’t find you worthy of my business. Those that care about their patients will get my business and you didn’t just lose the one patient for emergency. I was going to bring the whole family in.
Your unwillingness to help a 6 year old boy before you close even if it cost you 10 more minutes of your time… UNBELIEVABLE! Is all I have to say. If you like this kind of way to do business in the field of servicing others NEEDS, ACHES and PAINS please go there.
IF NOT and you like to be treated as a HUMAN AND NOT CATTLE FOR YOUR YOUR HARD EARNED $$ pay another Chiropractor. We ended up at holistic care last night the BEST $ 85.00 I spent! The doctor actually left a FUNERAL to come help me and my son and his pain! Now that is what I call service and it was PAID FOR accordingly.

I was looking for another chiropractor and really like the hours and walk in availability. Been there about 3 times now and I’m very happy. Big plus that they have multiple offices too!

I was a skeptic with Chiropractors, With a bad back that traced back since 1994. I’ve had pain since then. Playing basketball and any other sports limited what i could do, until i was referred by my brother. I decided to try it out. I went to another Joint in another city and was happy with the result. the dr. filled me in and sounded pretty knowledgable regarding my back pain. For my second treatment, i decided to stay closer to home and visited this branch in Eastvale. The Dr.‘s treatment was very succesful in taking the pain away. Waking up in the morning isn’t painful anymore.
Really happy with the result.

Up until recently I have had nothing but good experiences with the joint. However my last trip, I was running 15 seconds late so I called and asked if there was any way they could stay open for another minute, because I was leaving for vacation for a week and I wasn’t going to be able to get adjusted. She told me no they weren’t going to do me a favor. So I rushed thru traffic and made it just in time, or so I thought. I walked in and said how’s it going to Brittany at the front and she responded with a huge smile on her face, I’m doing great because we are closed. She was so rude and got so much pleasure out of knowing that I was not going to receive any help for my pain. Now I get to enjoy my maui vacation in intense neck pain.
Thanks joint

Great place. No appointment needed and you can be in and out quickly. My only real complaint is that I wish they posted the chiropractor’s schedules and that they wouldn’t randomly change. I have two guys I love to see there (the main chiropractors), but not the biggest fan of another employee that I’ve seen filling in. Unfortunately, the schedule isn’t posted and they don’t tell you when someone is out.

I switched Chiropractors after moving… Man what great choice. Dr. Morelli is hands down the best Chiro I’ve had. (Pause) No one has ever been able to take the time to actually adjust me correctly after having multiple sports injuries. I play ball and had a bad back and hips (also from jiujitsu) and this guy is miracle worker. I signed up for the wellness plan which is a monthly charge and I get to go up to 4 times a week which is a god send. I pay for 4 visits here less than what I paid for 1 visit to my old doc. The staff is friendly, check in speedy with a swipe like a gym pass, and the service is swift. This isn’t a new approach to the business but the service is A-​1! I would sign up if I were a person seeking care. Open 7 days a week and no need to set an appointment… All the way around great place!
Not to mention I am feeling the best I’ve felt in years! Not very much pain, no rotating hip, and my headaches are non existent. Thank you Dr. Morelli and the Joint staff!

I to love how easy it was to walk in and get to see the doctor and get adjusted all within a few minutes.
Being the place is brand new everything looked great and clean. The front staff was very friendly and helpful. After doing my paperwork I got to see Dr. Bowen. He too was very friendly and I never felt rushed as he reviewed my medical history and why I was visiting. Once this was complete he proceeded to give me an adjustment. It was quick and easy.
I would have to agree with Rich about the layout, but I am sure that is what keeps this so very affordable. After my adjustment we talked about my treatment recommendations. No high pressure or twisting my arm, The monthly plan they offered was VERY affordable. It would be far less then going to Starbucks every week.
I signed up and look forward to the ease of getting in and out. That takes the stress away from setting up appointments.
I recommend you stop in, you just might feel a whole lot better when you leave. I think they also have a grand opening special going on right now. Thank you Shawna from Crossfit IE
for telling me about The Jointplace
Enjoy,
Don