Cantelmi’s Hardware Store

I went to pick up a stihl blower that I had reserved online from stilhs website to my local Ace. I drove 15 mins to pick it up and they did not have it in stock. the manager told me the system between stihl and ace is messed up and he had no control over it. He wanted to sell me the cheaper version which I did not want. I asked for the next model up for the price I had expected to pay originally and the manager told me he would not do that. he said they wouldn’t make any money on it. So he would not take a $ 20 markdown for my trouble for coming out there expecting to purchase the one I had Reserved. I said it was not my fault that the system between Ace and Stihl is faulty. I told him I would never come back if they did not honor the price. He was perfectly ok with me not coming back. So over a $ 20 markdown, all Cantelmi hardware will now lose my business for life. The manager there should be more worried about keeping a customer happy, then telling me they wont make any money on an item. I went to Millers Ace in Northampton and they could not have been nicer or more helpful. Not only did they have the one I wanted, but she took the time to go over the machine with me and filled out the warranty card for me. Which Cantelmi did not do for me when I bought a string trimmer there. I will now drive the extra ten mins each way to go to Millers over Cantelmis.

Ridiculously expensive and overpriced! If you’re lazy and don’t want to go to Home Depot or Lowe’s come here and spend more than 50% markup. I will say their plants and shrubs are sometimes good and somewhat fair priced. Not sure about the Stihl brand they sell there (as far as pricing goes). Disorganized!

Great place to grab something quick. Staff is very knowledgeable unlike those at the larger chains. Only reason I didn’t give them five stars is because the cashiers are miserable, never smile and aren’t very friendly.

A well stocked store and very helpful staff. This is a convenient location to grab most of the home improvement and gardening supplies you need for the do-​ti-​yourself projects.
I do see contractors coming in for many products when I am here.
This is in a great location and very organized to find what you need.