Howard’s Tree Service

We recently had Howard’s Tree service out to our home to prune a large tree in our yard. Although I have no issue with the estimate or the work that his crew actually did (our tree looks fantastic after the pruning), I do have an issue with the manner in which I was treated by Howard himself. When called to discuss his crew not showing up on the day that he said they would (something about a broken down chipper), as well as the items that were destroyed by falling branches when the work was done (again, no fault to his crew, they apologized profusely), Howard was rude and unprofessional. He clearly did not want to pay for the items that were damaged by his crew and appeared to want to take it out on his crew instead. He also would not even acknowledge the inconvenience that he caused my husband due to the crew not showing up on the day they were supposed to (and not even calling to say that they were not going to make it). He gets 2 stars from me simply because the work that his crew did was wonderful. I do NOT recommend doing business with Howard and hope his crew finds a new company to work for.

I called Howard for an estimate on a Friday afternoon, it was a little difficult understanding his mumbling when he first started to speak on the phone (maybe he was starting his weekend a little early). He gave me an hour window on the following Monday afternoon that he would show up to do the estimate. On Monday that hour came and went so I decided to call him up to see if he was still going to show, more mumbling and some excuse about a windshield wiper being the cause of his tardiness and then he said he would be there in 5 or 10 minutes. After waiting another 30 minutes I decided just to go back to work and if he ever showed up the wife was there to take care of it. She called me 20 minutes later saying that besides being a complete dick he also threw a kick towards our dog (who stands a very tall 14 inches from the ground and has never been unpleasant to anyone in his life).
We easily came to the decision not to hire Howard for this simple job, but can you imagine the horror story I would be telling if we did.

I highly recommend Howard’s Tree Service. We had an old, dying, large Juniper in our front yard that was too big for us to cut down, so we called Howard’s. I basically looked them up out of the Bing internet pages, and I have to say I was completely satisfied with the removal. Howard and his son, Howard (yes, same name), came out and gave me an estimate that was totally in my ballpark. They gave me a signed estimate, and came out about a week later to do the job. They not only removed the entire Juniper but ground down the root to below the surface. When they were done, they put all the rocks back and cleaned up. It was great! My husband was so happy with the job. They were very honest and helpful as well. Five Stars!