Safelite AutoGlass

If I could put negative stars I would! They came out on time to replace my windshield. Didn’t take the man much time. However, I noticed my onstar box wasn’t attached well (not a big deal) so I called and stopped by the shop and had it fixed. I thought that was it. The next day when cleaning my car I noticed the foam strip along the bottom of the inside of the windshield was twisted and the sticky part exposed. So again I had to call a technician to come out. He fixed it. But to further my inconvinence, it rained that night and I wanted to spray my wipers with washer fluid, except I couldn’t. The man that first came out and did the initial work on my car had not hooked the connector back up therefore causing washer fluid to pool in the belly pan under my hood until it overflowed and came out the bottom of my vehicle. So after my first appointment I had to schedule 3 additional ones in order to have the first technicians mistakes corrected. 4 attempts to fix one window?! Horrible experience, highly dissatisfied, first and last time with this company.

They screwed up a scheduled and confirmed appointment. Was rescheduled fot several days later. Service tech was very good. Technical end was great, but their scheduling people not so much.
More recently, had a cracked windshield on another car and scheduled an appointment. Got an email confirmation with an estimated time that the rep would be at my house. The service rep called to let me know he was on the way and was here as promised.
Fortunately, the crack could be sealed with a special epoxy. The service was excellent and was completed in a timely manner. He gave me a number of tips to potentially avoid future problems. If I do, I will call these guys again.