Simplex Image Solutions

We asked them to design our store and marquis signs. We loved the designs. We kept waiting for them to be installed and after two weeks of waiting after they were done, we came into the store on a Saturday and they were installed. We never saw them before installation and never signed off on them. After fifteen calls and countless emails they finally returned our calls, we were told the owner would call us back but that phone call never came. We approved the design and assumed that they would use the real estate available on the sign to make the lettering big enough to read from more than 20 ft away. The marquis sign lettering was a third of the sign which is illegible from the roadway. We asked them to redo the signs so our customers can find us, but they refused. Everyone who tries to find us complain they can’t read or even see us. We are in a strip mall and will be sure to steer new tenants away from them and will advise the landlord to do the same.