Shawnee Village Resort

Upon check in, I was asked if 30+ steps into the unit would be a problem for us. Although the steps would not have been a problem, the offer to switch to a villa with about 8 steps leading up to it, was very welcomed and accepted – especially after it was said that it was one of the newly renovated units.
The unit had two bedrooms upstairs – one with a queen size bed the other with two double beds. Each bedroom had a full bathroom. In addition, there was a full bathroom with a jacuzzi downstairs. The unit was spotless! The kitchen, dining room and living room were all a nice size. We were 4 adults all together and we were very comfortable. (We were only here for the weekend.)
We were here toward the end of the fall foliage, yet there were still beautiful views! At the rec center we took advantage of the ping pong. Although we didn’t use the pool, there were several people using it and it looked very inviting, clean and was supervised. There was also a volleyball game taking place, indoors.
On Sat nite we had (purchased in advance) tickets for the Shawnee Playhouse which was a less than 5 minute drive from the villa. On Sat nites they offer beer and wine samples and we were offered cookies on the way out!
My husband and I gave it 3 stars, but would have given it 4, if the WiFi was included. After reading another review about the spotty WiFi, we opted NOT to get it.
All in all I recommend this and hope you enjoy your stay as much as we enjoyed ours!

I spent a week here with my family and overall I want to give this resort additional stars but the fact that it’s outdated prevents me from doing so. It was a comfortable stay overall and I’m surprised because I was really apprehensive about staying there after seeing the poor reviews. I was expecting to run out of there with lice or bed bug bites. I am very, very, picky! I like to be comfortable and I like luxury. Well, this resort is certainly not luxury but it was comfortable. There is a main building where you check-​in, can access the indoor and outdoor pools, play basketball or volleyball, play arcade games, or get a work out in. Warning: the gym is not a valuable use of your time and is quite demotivating. It’s very tiny and there is a window that opens to the basketball court. I was really disappointed that the gym was so poor. The indoor pool was decent– the kids loved it. We did not try the outdoor pool. There is miniature golf in the front of the building which I found to be quite nice and fun! Once we got the keys and a map to our room, we took off and were lost for 15 minutes because we had to drive off the property. When we finally found it, it looked like cabin-​like apartments with stairs leading to others deeper into the woods. There were enclosed laundry rooms outside that were separate from the apartments that could be shared by guests in that immediate area. Walking into the apartment was underwhelming but my expectations had already been managed by reading previous reviews so it was OK. There was a very small kitchen– no more than 2 people at a time can fit, small dining area, living room with TV, VCR, and pull-​out sofa. Small bathroom in front of the living area as well. Upstairs there was a room with a full size bed and bathroom and another room with a bathroom at the top of the stairs. There was an awkward red tub in the 2^nd floor bathroom that I would highly recommend the property to remove. It’s unsightly and ridiculous. You can find pictures of it in other reviews. The adjacent room on the upstairs floor had two full beds and a TV. I stayed in the room with the bathroom and single full bed. It can get incredibly warm in that room and for the first two nights, I was sweating! The third night, I decided to open the closet door and found a fan in there. I guess that’s a normal occurrence– but boy, was I glad to see that fan! There is also a screened in porch on the first level which was nice although we didn’t use it. In terms of activities, there is definitely a variety of things to do and upon check-​in, you receive a schedule with activities and events. We attended a welcome reception with wine, soft drinks, and karaōke. It was cool– nothing fancy at all but something to do. They also offered a bonfire one afternoon for s’mores that the kids loved! We had to bring our own supplies. Tips: bring your own food or stop by Walmart nearby to pick up some groceries. We cooked our own stuff. Also, bring detergent so that you can have clean laundry on your way home! Consider the 1.5 hour drive to Hershey Park to do something fun and see something different. We had a blast there! The resort has pamphlets with a small discount. Finally, use RedBox at the Walmart and do a movie night or two. We popped popcorn and grabbed snacks at Walmart and enjoyed ourselves. Not terrible but in desperate need of updates. The company you keep while there also makes a huge difference! Perhaps that helped me to overlook some of the missteps at the resort.

We had a nice stay here. Staff was very friendly. Checking in and out was simple. We didn’t have to bring anything besides the food. During our stay the microwave stopped working and within an hour or two it was checked and replaced.
Location was perfect. It was within range of all the activities that we had planned and more. Biking, zip lining, mountain coaster, kayaking to name a few. It was near the I80 which made for easy trips to other towns in PA. The resort also had a lot of things like two pools, basketball court, sauna, BBQ grills, mini golf and more to keep you busy if you didn’t want to leave the resort. Restaurants, shopping areas and supermarkets are also easily accessible from the resort.
One thing I must stress is how BAD the WiFi service was. DO NOT pay for the wifi. We paid about $ 17 each item for 3 days of service on an iPhone and an iPad. Within every 2 – 5 minutes we were kicked off the wifi and had to constantly reconnect. It was very slow when it was working. This was happening any time of the day or night. I stress DO NOT waste your time or money on the paid wifi.

My family went for the week before the Christmas holiday weekend. Upon check in, Desiree from London was so rude. She was checking in another family and when she was done she walked away and went to the back to talk to another coworker. Not welcome to Shawnee I’ll be with you in a moment. None of that. Waited about 10 minutes after driving 14 hours. So we went to the counter behind us, they instructed us to check where Desiree was standing, she finally came out and had us call owners of resort to authorize our check in to the resort because she claimed that our name wasn’t on the list. While on the line with resort owner she said just go ahead and fill out paper work to check in. Later on that day we were called by management that name was on list and they apologize & gave free WiFi and coupons. The jet tub didn’t work at all, and blinds are for décor not privacy. Dated!

My husband and I took advantage of a Groupon and booked a last minute trip to Shawnee resort in the beginning of August. We stayed at River Village in a two-​bedroom villa just a short walk from the «secret pool» and picnic area. We had a fantastic weekend!
We had a bit of a hard time at check-​in (we had a three hour wait due to a mix up with the villa. that was a little annoying). Other than that, the villa was immaculate! So clean, so comfortable and so cozy! It was just the right amount of space and I didn’t feel like our «neighbors» were right on top of us as resorts tend to pack the houses so close together sometimes.
The town was a short ride from the resort. It’s a college town so there were plenty of bars and places to party that were reasonably priced. We were less than a mile from the Delaware River activities and car shows and flea markets. There’s plenty to do in that area.
And plenty of activities on the resort as well. There’s three pools (one indoor), a mini golf course, and plenty of hiking and biking trails. We couldn’t fit it all in in one weekend, but will definitely be back with some friends to explore!

We stayed in Depuy Village. Maybe the renovations haven’t caught up with other houses, but it was kind of a dump. Certainly it was very outdated: old TVs from the early 90s with terrible picture and sound from their lousy cable connection, low quality Mr. Coffee, ancient microwave, old carpets, furniture like you’d find in a college dorm room. The bathrooms were decent, with a pretty nice jacuzzi in the main one. The facilities, too, were rather disappointing. The indoor pool was pretty good for children, shallow throughout, especially on one side where it was particularly designed to be kid friendly. The floor around the pool, however, had tiles loose and coming out. We didn’t even bother with their tiny excuse for a gym. The staff was friendly and very quick to come help on the three occasions we had to call to report a problem, and the location was very good, as it provided easy access to so many things in the area. Overall, it simply was not a quality place and is badly in need of an overhaul.

They put the interval international members in the old outdated condos. They are horrible and in need of updates or just in need of a wrecking ball.
With that being said the location is decent and it is the draw for people. Please stop putting people that pay more than your Wyndham owners in the crappy units.
The Gem is on premises and in walking distance and it has local food and beer. Try the popcorn Buddha. Lots to do if you want to. We didn’t use the facilities because I was so disgusted with the units I didn’t want to be disappointed with everything. Oh and why would or should I have to pay for freaking wifi? Come on now… I stay in places all over the place and I’ve never had to pay for wifi.

As part of Interval International, I actually paid EXTRA to stay here… poor availability left me little choice. While the staff were friendly and helpful, the condition of the unit in the DePuy Villas was deplorable. I was not concerned so much about the outdated and damaged décor, but the unit has CLEARLY not been cleaned properly and the carpets were stained and dirty. We even sustained bed bug bites… yuck!!! Filthy, filthy, filthy! AND the Wyndham sales people called the unit 3 times to try to get me to a sales presentation… really!!! No thanks…
Listen to the reviews (I gave them the benefit of the doubt… big mistake). You’ll regret staying here…

Our Association has been booking cabins here for the past 7 years. However, within the last 2 years, the customer service and the quality of the cabin have been in a steep downward spiral. The cabin before were good to ok. Maintained and cleaned before our check-​in. In the last 2 years, the management changes to Wyndham has caused us many problems. Let me outline them to all of you:
1. Customer Service — We worked with Wilkins Associates for many years — they book the cabins, and ensure our stay is well and good. In the last years — Wyndham has taken over many of the amenities — including the Recreation Park. The park with the pool, which is used by many cabin owners is now in possession and the mis-​management of Wyndham. It’s been HORRIBLE since then! We worked with Wilkins to ensure that our party of 13 cabins would be accommodated in the Park and Recreation — we had no problems throughout those 6 years. The last 2 years, Wyndham has stepped it’s foot, miscommunication with the cabin owners, and dysfunctional mismanagement have grown rampant.
— Our group this year was approached by Wyndham staff with disrespect, and we were nearly accosted out of the park. WHY? Because, they overbooked — the park which was once «first-​come-​first-​serve» has now been a «reservation» policy or some other convoluted policy they placed. It would have been ok – but the way Wyndham staff approached us (as if we did not belong there and we did something wrong) was horrible. They took our picnic tables — and at some point told us to move to the open field at 95 degree weather! They did not care about us. HORRIBLE! (All this have been witnessed by our members of about 80 people. We also have documented videos). I asked their staff for the policy once we were approached. Wyndham’s response? NO! We can kick you out of here! (Crazy).
— After this experience everyone had a bitter taste about WYNDHAM — a couple of bad Wyndham management will cause the Wyndham brand some loyal customers. We were disgusted with their treatment of us – needless to say I will think horribly about Wyndham in the future.
2. CABIN Conditions — Upon check-​in, many of the cabins were NOT CLEAN. Many of our members arrived at night. Light bulbs were not working in the stairs and living room. Bathrooms were unclean and faucets were leaky. It was a disaster — we had to call Emergency repair. No one was checking these cabins. Many of them are now in disrepair.
3. Due to this experience we will have to re-​think booking here ever again. Many of our members felt disrespected by the staff at Wyndham — and also were unhappy with the condition of our stay. Our weekend group getaway was ruined. And no apologies were given by Wyndham staff.
STAY AWAY from here if you are expecting good customer service and a quality stay. It’s Poor and horrible. ZERO STARS!

A large group of us have been coming here for more than 6 years and has always enjoyed are time here in the past mainly because the of the amenities that the area gives such as a park, pool tennis etc. Although the cabins itself should be rated less than half and star for its damages, old décor, old appliances and dirty furniture we disnt mind it because we enjoyed being there. This year however was different, we were disgusted with their service at the park. Every year we had our picnic at the park near by northslope 2 and was always told that the park was first come first serve and never really had a problem. This time around we were confronted by a manager of wyndham who pretty much try to force us to evacuate the park for

Went here 2 weekends ago and it was my first time skiing. had a ton of fun. Think maybe it would have been better if I went earlier in the season, as the snow was ice in spots.
Took ski lessons and our instructors name was Alejandro (I think), he was from Argentina and was totally cool!
Food, well there isnt much choices in the lodge…
Will I go again, yes!

My review is for the River Village II.
My friends and I usually stay in a timeshare I own in New Hampshire but due to a lack of availability, we had to go hunting for another place. Interval found availability in Shawnee and we decided to come here. I’d seen some very negative reviews on Trip Advisor and Unilocal I was extremely nervous. However, I was very pleasantly surprised by my experience.
The cabin we stayed in (R67) was clean and well maintained. It had 2 ½ bathrooms and enough room for 8 adults to sleep (provided a few doubled up). There was a free laundromat steps away from my cabin — which was important because the resort charges $ 10 for housekeeping to bring new towels.
We had ants after our first night because we left food out, but when we complained, the resort had someone out to us within minutes. They sprayed, and left a bottle of insecticide with us. We kept open food in the refrigerator and the ants were no longer a problem.
The main resort area was very nicely maintained and the saltwater indoor pool was a very nice (if somewhat shallow) area to unwind. The basketball court was well maintained and the mini-​golf course was very nice (and in some cases extraordinarily difficult).
We’d definitely go back and I would recommend this resort.

(This is just a review of the mini golf offered at the Resort.)
So after taking the children to see a show at the Shawnee Playhouse they hornswoggled me into stopping for some mini golf after we passed the courses on the way to the show.
The price is supposed to be $ 5 for people staying at Shawnee and $ 8 if you are not but fortunately for us the guy who was working there was charging $ 5 for everybody. He said something to the effect of he thought $ 8 for a round was too much and since he really didn’t know who was a guest at the resort and who wasn’t, he opted to charge us and everybody else the $ 5 rate.
The two courses are called the Plains course and the Mountain course. (I think)
The plains course looks older like it was built first as some of the greens are a bit more worn and the holes are straighter and less challenging. The mountain course is far more difficult and interesting with some holes requiring you to go down four different levels (good luck getting under a six or seven) and you have to walk across an elevated bridge leading over the recreation center’s access road to get to the other half of the course.
The one weird quirk about all of the holes is that the cup is very shallow. More than once we hit a putt that bounced in and out of the cup because of the lack of cup depth. Why is it like this? I don’t know but it’s ridiculous and it’s like nothing that I’ve ever seen.
The last big surprise for us was that after playing the mountain course the guy working asked if we wanted to play the plains course. I said that while it looked nice I didn’t want to pay for another round. He told me that you get to play both courses for one price.
Is this true?

I don’t know as I didn’t see anybody else playing both courses but we sure took advantage of the superb pricing and played all 36 holes for $ 5 a piece.
Overall the courses all very nice and if the two for one pricing is real then it’s a crazy good deal that should definitely be taken advantage of.

Please be aware, this review is based on our stay at one of the Fairway Village units. I am not clear if these are truly Wyndham units. They may only be managing them for someone else. The Wyndham name, as far as I know, has a good reputation.
Let me start by saying I recommend you not stay at Fairway Village unless you are OK with smelly, damp and musty locations. The RidgeTop and Crestview units are the place to be if you choose to stay at this resort.
The roof on our unit was old. This comment is based on the fact that there is a lot of moss growing on the roof. I think this is allowing water into the attic and then dampness permeates the unit. The air conditioner helped with the dampness and smell but it took a while to make a difference. We also opened the windows on the drier days/​nights.
We had ants in the unit. Keeping food on the kitchen counters was not possible.
The dishwasher did not properly clean the dishes as an internal part was broken off. I found it inside the dishwasher. We ended up doing dishes by hand.
They had to replace the toaster. (They did this quickly)
The sinks and tubs drained very slowly.
The living room (lights, TV, etc) circuit breaker tripped often and had to be reset The flashlight provided barely worked.
The management offered to put us into another unit that was updated in 2010. It was a Depuy (sp?) unit. We checked it out first and it was no better. We could not tell what had been updated. It too smelled and everything looked outdated even though the roof was in better condition.
There’s more to the story, but enough said. If you are not in a Ridgetop or Crestview unit, pass this place by.

I’m always nervous about the kind of places my grandmother books using her timeshare and this summer we ended up at Shawnee Village Resort.
Upon arriving, we parked, walked up to the recreation & visitor’s center and checked in with a lovely young woman. She assured us that our request of having 3 units together would be met. We got our room keys, parking permits & various information packets about the area then headed to C-​621 (my grandmother’s condo and where our meeting place would be).
I am not sure if it’s because she is VIP Wyndham Resort member or what but we were placed in the newest building. Before unloading, we wanted to check out the rooms and were pleasantly surprised upon entering. A large 2 bedroom (master + room with 2 double beds), 2 bathroom condo with granite counter tops in the kitchen and all the appliances we’d me needing for our weeklong stay at Shawnee.
While unpacking our things into our 3 separate condo units, we realized that one of the ice machines in the freezer was broken so we called maintenance. It only took them about an hour or 2 to come and fix it (and he even brought us ice from the front office)!
Throughout the week, the cell reception was spotty and there was no place to get internet unless you wanted to trek down to the recreation center (and I did but it wasn’t even fast).
There is mini-​golf, volleyball, game rooms, basketball courts and 2 pools (indoor & outdoor) on site which made it a place for families to gather & kids to run off and have fun!
You have vineyards, a casino, the Delaware river (floating, rafting, kayaking, etc.) less than 20 minutes away and New Hope, PA (and many small towns like it) less than 2 hours away.
The property was beautiful and full of families on vacation, condo units new and spacious & the area of the Poconos in Pennsylvania was easy to get to from NYC!
If you’re there, watch out for the bears… we saw 2 black bear cubs walking around behind our building the second day we were there, exciting but scary!

I came here for the timeshare promotional free weekend to be introduced to Windham properties.
After reading the reviews on Trip Advisor, I warned all my friends who I was bringing, and prayed for the best.
It turned out we got the best. Upper Ridge Top village had fireplace, was warm, plenty of kitchenware, supplies, paper towels toilet paper, etc. Place wasn’t beat up or stained or dirty at all. Everything was in great condition.
Timeshare presentation was a two hour dentist visit indeed, but they did give out the two free Shawnee lift tickets and $ 25 gift card as promised. I would recommend anyone to try this. Its great!

This place needs major facelift. Furniture is old, lots of stains, bed sheets do not smell fresh and clean. Generally, the place smells… old. You’re not allowed to bring any pets here, nor bbq anything because it’s not allowed. I wouldn’t recommend this place if you’re looking for clean modern place to stay.