Rocco’s Catering

We used this place for en engagement party on June 20, 2015. We had 155 guests and I owe each of them an apology. I wanted to bring my grievances to the owner, but when he wasn’t available, I spoke with his manager. I wasn’t going to publicly air my gripes, but when he didn’t call me, and one of my guests told me today that when she went up for food she was told there wasn’t any left, I felt it was my obligation to warn all about doing business here.
The hall is big and roomy. Nice dance floor and DJ area.
The food was an embarrassment. We requested chicken parm, filet of sole and roast beef. We had issues with all three. The chicken cutlets were cut in four pieces. The servers put one piece on each plate. The filet of sole could fit on top of a Ritz cracker. The roast beef was sliced like cold cuts and the server struggled to grab one slice with prongs to put it on the dish. We also ordered tortellini bolognese but were given rigatoni with a few tortellini mixed in. When I went up for food, the salad tray was empty. I asked about more salad and was told that it was coming.
I have catered events in Bridgeview, Russo’s, the Coral House, Antuns, and a few other locations. Never has the food been so embarrassingly sparse.
I was charged about $ 1400 for tips (20%) and there was one food station for my 155 guests to be served. It was chaotic and unnecessary. They understaffed and pocketed the tip money. I am 100% sure of this. They told me that because our party was so large, they would open up the two rooms and make one large room, which they did but they only had one serving station. Absolutely ridiculous.
They ran out of Jack Daniels and Smirnoff. We were charged $ 125 for a bartender and he held the line up because he was looking on his phone for drink recipes.
When we arrived prior to the event, we notified the owner and staff that we had 5 additional guests and paid for each of them. I knew the money was going in someones pocket without another ounce of food or liquor being purchased and I didn’t care. I never in my wildest dreams imagined that there wouldn’t be enough food for my guests.
We were embarrassed. Please use my review as a warning. Contact me and I will show you receipts and photos.

I checked in right before walking in and was immediately terrified because of all the one star reviews! I did not have my party here, I attended one. They seemed really happy too. She did mention no one helped her set up the party but at the time it didn’t seem to phase her anymore. It was open bar and the bartenders were really fast. The cocktail hour was okay nothing amazing was put out but the food was still good. The dinner was pretty good. I had salad penne alla vodka and steak and they were all very good! I’m very picky so I was surprised I liked it. My boyfriend liked it too. The music didn’t get good until after a couple of hours but when it did everyone was dancing and having fun. These desserts were really good too… maybe they decided to head in a different direction after there previous reviews. The reason for not five stars because the guy kept coming over to our table when we still had about two hours and taking full alcoholic drinks from the tables when we were all clearly still drinking them. That really annoyed me but other than that I attended a great party and had a blast.