Sentinel Limousine, Inc.

Fantastic! Made reservations the day before and they were so helpful on the phone as well as in person. We needed to get to a wedding and when the grooms limo broke down they were left stranded. Our driver Glen offered to go pick everyone up after he dropped us off and the cars were from two completely different companies! He was going to go out of his way to rescue all the groomsmen! Clean cars, professional service. I would use again!

Sentinel is perfect! Great fleet, great service, great value. I wouldn’t use any other limo company. I used them for our wedding and they didn’t let us down once. Thank you Diana and Thomas the cat!!!

We used Sentinel as a shuttle for our guests from the hotel to the venue. We had 2 contracts with times, pick up locations, and runs. The shuttle didn’t show up at 10pm to pick our guests up after the reception. They said that the shuttle was at the hotel waiting for people until 11pm. It clearly stated in the contract to start at the venue. Common sense as well… it’s after a wedding, why would people be at the hotel and not at the venue and why would you wait an HOUR until decided to go to the venue. So we had our tired and elderly guests waiting an hour to be picked up. Needless to say, we were not happy with this situation since the sole purpose of the shuttle was to make our guests more comfortable.
When we contacted Sentinel, we spoke with Gail. Do not insult our intelligence by trying to tell us that it was a misunderstanding between us and the company. IT’S IN THE CONTRACT. It was a confusion between Sentinel and their driver. We asked for the time the shuttle was not there to be prorated. They stated that they could only give us 60 dollars back because the rate was so good. I’m sorry but we paid for a SERVICE and you did not deliver. We have not received ANY refund to date.
Couples beware. Would I use this company again, no. But I wanted to be fair and not give this company 1 stars across the board since the first shuttle went smoothly.