Rite Aid

I guess I’m not alone, judging from another poster. I lived for years in Huntington and always used Rite Aid on Main Street there. When I moved to E. Northport, I was glad to see another Rite Aid on Larkfield Road. I, too, have been ignored and treated with such great indifference at this location. Once it took me standing there (and there was NO ONE else on line! There was someone at the drive-​in window and a phone call) for a good 25 minutes! During this time, it was the poor young girl who had to take care of it ALL while the older woman refused to pick up the slack and serve anyone! It has become so bad that I dread having scripts filled there. This is NOT the way a pharmacy experience should be! I would like to say to the woman (not the young girl who is working there under her supposed «supervision») that if you hate your job so much, please do your clientele a big favor and just quit. Move on and, hopefully, someone without attitude can replace you. Clearly you seem to feel you are overburdened and don’t enjoy dealing with the public.

My doctor called in a prescription for me on July 17^th 2015, called gave the pharmacy all my information and everything that I needed was told that 8 couldn’t pick it up until July 18^th at 930 am. I go in to pick up my prescription at 11 am and the woman said they didn’t have the doctors da number and couldn’t full it. I call my doctor and he tells me they called 10 min ago I gave her everything they needed. I then tell the pharmacy that you already called the doctor and got everything you needed and the pharmacist said no he didn’t. So she said let me take the next customer and the next customer came and left. I’m standing there asking what is going on and I get totally ignored like I’m not even there. At the same time a woman is picking up her prescription for her daughter and has been doing soo for 2 years said she couldn’t fill her prescription either because she didn’t have the paper and won’t fill it until she can talk to the doctor meanwhile my doctor and hers weren’t in the office. After 30 min of standing there and being ignored my doctor had to go to his office and right out the prescription. I would never recommend this pharmacy to anyone. The woman totally ignored us and gave me and the other customer a attitude and refuse to help us. Every time she said there was a issue I resolved the issue and she would find another reason to ignore us. This is the worst pharmacy I have ever dealt with and will never go back there again. I did a Google search and found out that there has been 35 complaints about this woman and nothing has been done. It is their job at the pharmacy to help us not ignore us. It’s unbelievable that someone 2ho could care soo little about doing there job 8s aloud to work at a pharmacy where your supposed to be making our experience a good one. I hope everyone reads this and decides to go somewhere else because otherwise nothing will get done. I will never go to a Rite Aid for anything after this experience as a customer I deserve to be treated like a human being. I hope this helps people who may have a a similar experience at this pharmacy

Great store! The staff is so nice!!!