Nassau University Medical Center

They redecorate the main floor and all the lobbys on each floor. Plus they hang signs claiming how much better they are. What a show for politicians to see this fake enhancement. Believe me once you get past these areas and are in a patients room that’s where the truth lies. This place is full of lazy do nothing people. It’s a disgrace. Patient aides are so slow answering the patients calls and most just don’t seem to care. Weekends lack supervision and it shows. Unless your ready for the next world run as fast as you can to avoid becoming a patient here. Total lying disgrace.

They consistently refuse to service me because I refuse to divulge to every individual my Personal Identity Information.
They are a public hospital and they are required by law to service all, period end of story.

Absolutely the worst hospital I’ve ever been to. The nurses are loud and complain about everything. Paid for the tv service and it doesn’t work. You have to call an automated service and never speak to an actual person. The paint is chipping off the walls. Next stop Long Island channel 12 news. Update. Tv repair man came looked at the Tv and told me it doesn’t work and left.

Don’t go to NUMC: you won’t find easily where you have to go– it’s dirty — registration process takes 15min or more — admin employees are unfriendly– garbage bags in every hall — dirt on walls and ceilings — no a/​c when hot weather — simply forget this place…

The worse place to give birth. Good luck for those that end up here!!! I had birth here and the rooms are old and dirty. Nurses forget about you and they treat newborns like crap. Be careful.

No one answers the phones, tried three times, what is going on at the hospital? Finally, after being transferred to three different people I finally got through, But they couldn’t tell me the status of my aunt. This place hasn’t changed in 30 years, so unprofessional, it’s amazing they still open the doors. Good luck.

Awful awful awful. Mom was on the 9^th floor. Nurses Gina and Stella are excellent and aides Avery and June are excellent as well. Other staff members had no empathy. One nurse actually handed me narcotics (pill) to administer myself to mom. Mom was unable to to swallow pills and the nurse didn’t bother to crush them and put them in applesauce. There were so many errors, that I felt as though I had to stay 10 – 12 hours a day. I so feel for anyone who doesn’t have a family member or private aide to be their advocate. The roommate was taken out of the room for a test and brought back, as she wasn’t even scheduled for a test! Today I arrived at 9am and left at 6 pm. Not one worker checked on mom to see if she needed to have her diaper changed. THE WORST PART IS… today I learned that they are going have lay offs? OMG.

I’d have to write a 200 page journal to discuss everything that happened after my brother got rushed to this hospital during an emergency stemming from diabetic ketoacidosis, but I will just include the (absolutely true) highlights of his month long stay– -
The craziness started on day one. Despite me repeatedly telling everyone who came near my brother, all of his complaints from the month prior to this emergency visit, they did not follow up on these symptoms. For almost five days, they failed to diagnose one of his main problems; when a new doctor was assigned, and I again questioned why no one was checking these things, they finally found some serious issues.
The «best» highlight is that he almost bled to death… TWICE, both times due to neglect. Both times, the «child» residents refused to call a real doctor, as it was after hours and they were told to «handle things». The first time, I behaved like a civilized human being, and got absolutely no where. Almost five hours of blood transfusions, until a grown-​up arrived at 7am and rushed him to surgery. A near death vigil in the FREEZING COLD ICU resulted, along with some new complications to his already life-​threatening situation.
The second time the bleeding started, I performed the scene from «Terms of Endearment» and freaked out until the doctor was called. Still, my brother ended up back in the ICU for a few days, as he was rushed to surgery (again) as soon as the doctor arrived, and she had to go back in and fix what was supposedly repaired the first time.
Want more? The place is disgustingly dirty. There is no attempt to clean the rooms other than someone coming around with a dirty mop and moving the germs around. Every time that my brother was bounced to a new room after his various trips to the ICU, I cleaned his new room from top to bottom. Old blood stains, food stains, and who knows what else, in each room. Forget the bathrooms. Beyond my ability to describe politely.
The nurses on the ninth floor couldn’t possibly have been worse. One of them wanted to put a contaminated IV line back into my brothers hand– — after the line ended up on the soiled floor following an episode of explosive diarrhea, when no one cleaned him until I arrived an hour after the incident occurred. I cleaned him myself when I arrived, and inadvertently stepped on the line a few times. When the nurse came in to put the IV back in, she argued with me that she «wiped it with alcohol» and gave me a hard time about starting a new line because that bag was almost new. Obviously, I refused to let her use the old line, but what if I hadn’t been there?
Did I mention the sepsis? Yes, of course, he got sepsis. Almost died… again.
Next, let’s talk about the meds mix-​up. Three nights in a row, they tried to give him the wrong meds, after new drugs had been prescribed by yet another doctor. My days became very long, as after that, I wouldn’t leave the hospital until after the night meds were given, which could sometimes be as late as 11pm or even midnight.
Next, we have the doctors who lied to us. Twice, after demanding that my brother be transferred to another hospital and making a scene with the hospital administrators, we were told that he would be transferred that day. Without going into the tedious details, it was supposed to have been an absolute certainty that we were approved for transfer, and both times, at the end of the work day, we found that the promises were literally just make believe– NO ONE at the other hospital had been contacted about a transfer!
I ended up staying in NY for a month, having to give up my part time job in California to take care of my brother, as there is no way he would have survived that place without someone keeping an eye on everything. And remember, these are just the highlights that I’ve included.
The light at the end of the tunnel, or so I thought– — they «conned» us into accepting placement at their associated rehab center, A. Holly Patterson, which was «newly renovated». I am reviewing this place next, but suffice it to say that it it is so shockingly appalling, words won’t do it justice.

This place is the seventh circle of hell. Do anything and everything possible never to go here.

My rating is for the oral surgery department. Came to the ER for an infected wisdom tooth that blew half of my face into double the size and I have no dental insurance. Granted… the wait time for the ER was a bit extreme and I must have came on the worst day due to how many people were waiting. Met with a PA Heidi and she was attentive and gave me medication to last me till the next day since the oral surgery department was closed. Came the next day to have my tooth removed. I’ve never had any type of oral surgery and wanted to run once I got in the chair but Dr. Green was awesome! Made me feel at ease and went through the entire procedure with Novocaine with no complications. I was happy with the entire experience that I went back and had my other tooth removed a couple months later. I wish I could remember the assistant/​receptionists name in oral surgery, but she was the absolute sweetest! She had me laughing the entire time even in the terrible amount of pain I was in. If you do not have dental insurance and are looking for options, I definitely recommend coming here!

I rather bleed out and die then come back to this pathetic excuse for a hospital. After SCREAMING in pain for over an hour I was not helped, seen by a doctor or even given a room. THIS PLACE SHOULD BURN TO THE GROUND. I left and went to Plainview hospital. After being there for FIVE MINUTES I was put in a bed, one nurse was covering me with hot blankets and the other was putting warm socks on my feet. NEVER NEVER NEVER GO TO NASSAU UNIVERSITY MEDICAL CENTER !!!

The staff her is dedicated. Every patient gets a whole team of people working on them. Everyday they are discussed by this team, services are quick and they educate their medical students and residents ad nauseum. There are so many specialized units and the view from the top is glorious.

Where is the option to give 0 star? This is the worst hospital. They misplaced my belongings in the er. The nurse woke me up in the morning because two of them decided to shout at each other at 6am. I never get my things that I ask for within the hour. I asked the nurse to remove my iv so I can shower, it only took a full day for one of them to come and do that. Absolutely the worst experience ever anywhere.

Talk about longer than waiting for a restaurant table. We had waited for way too long, there were people complaining about the wait and there was only 1 doctor for the emergency room. The staff doesn’t seem to care. My son ripped his private part and was bleeding a lot. Other people walked in and they attended them right away. I left and went to Winthrop hospital instead. They have way better service!

Awful experience. From the poor emergency room signage to the security guards gathering around the televised basketball games to the lack of urgency for a true emergency to police officers guarding about every third patient. If it’s not an absolute emergency & you can go a bit further to another hospital, do.
4 days later & I feel angrier and angrier every time I think if the very poor customer service & patient care in this hospital emergency room.
Honestly it felt more like people pretending to be a hospital than being actual caregivers. The one nurses assistant who actually seemed concerned & compassionate got yelled at by a nurse because he was trying to facilitate our care.
My nine year old son, who was terrified & Very ill was placed in a chair to get «processed» by a very angry acting & frustrated nurse… this was at a door way that was suddenly filled with police & delinquents surrounding my son. When I asked that we be moved away from this chaos, my request was ignored by this very inconsiderate & unprofessional nurse.
Be aware, if you decide to go to this hospital for emergency treatment, the staff truly seemed to be incompetent & lacking of any compassion or desire to provide appropriate care.

I had to go here today because John needed his stitches out so i accompanied him. We got there around 1pm and had to wait till 4pm just to get 4 stitches out. Terrible. But what was even worse were the um «clientele» I get it its a hospital but my God the people that were waiting there were truly vile. One kept pulling his pants off and exposing himself another was wearing some mask and kept taking it off to cough constantly and eat chips and drink soda. I was totally skeeved out big time. The nurse who saw us was very nice and treated him well but good God i felt like i had to take a bleach and Purell bath when i got home. So gross.

Worst hospital ever! I repeat WORST HOSPITAL EVER! Please try to go to a different hospital if you can. The staff are very unhelpful and so are the doctors and nurses! In order to find out what the situation is or what the health issue is, you basically have to track them down to find out or they will keep you waiting and waiting for days/​hours! I know visiting the hospitals you have to be patient and wait but trust me when I say this hospital simple abuses that!

So feel inclined to share pleasurable moments with the social media world, and most of those have arisen through food. Who would have known that a «good experience» would Arise from an injury.
So it’s Friday night at my restaurant and I’m readying for the rush when it comes. In a rare occurrence, one of the knives we have stone sharpened weekly makes it’s way into the tips of my middle and ring finger. Me being the bad boy, I wanted to tough it out. 20 minutes go by, and unlike incisions of times past, the bleeding is not stopping. I admit defeat and drive to the nearest hospital in rush hour traffic.
From the start, the guard tried to whisk me to another lot further from ER. I showed him my hand wrapped on bloody bounty paper towels, and told me to park in the reserved lot. From there the receptionist takes name and info etc. from then I grab two gatorades to accommodate fluid lost. After 15 minutes I’m called in.
Now instead of your typical fill papers out and get treated after, the physicians assistants pulled me aside to examine the inscions. Tried an ever painful hemostat (can’t blame them for pain) to no avail and proceeded to cortorize the wounds, as stitches were not an option and bleeding wouldn’t stop. All the while, through the excruciating novacane shots in between fingers and pressure on the wounds the two PAs joked and made fun Macbeth references to the blood on my hands, and their so used to the odor of cortorizion, also felt better off hearing about some of the less fortunate trauma patients who were arriving simultaneously.
I went in at 5 o clock PM for a semi serious skin avulsion and was discharged in an hour and half on the dot. Maybe it was because I came during «down time» as most ER admittance happens at night, but the physicians assistants really had me at ease. Just stay away from street violence and don’t use the ER for minor complaints.
The ER has been renovated since I last visited and seems more efficient and –patient friendly along the likes of neighboring hospitals. not quite LIJ or Winthrop Standards but getting there.

This place is a nightmare for any ill person. The urgency and compassion is almost non existent. My mother was here for a massive stroke and was completely unable to feed herself or get out of the bed or even speak etc. So we unfortunatley needed help from staff. Communication is also non existent between staff. Nursing buttons pushed only to be answered 40 minutes later. Nurses arguing for beds and being under staffed right in front of patients and visitors. Empty logs and safety are horrendous here especially for elderly. Oh and daily visits to this place? Save up some cash for $ 8 a day for a crap place parking.
Very sad for helpless sick patients that have to go here.

You know what’s really sad? That I had to get an ambulance ride just so that I can get sent to the ER just to be seen faster so I can get out of there. Yes my injury was deemed worthy, but still, had I just walked in, bleeding everywhere, I’m sure I would’ve been sitting for ½ the day.
I’m giving this place three stars for the nurse I got. She was very nice, and even have me breaks in between the novacain ® shots she gave me. Thanks nurse Jackie! (No that’s not her real name)