This doctors Hamburg St office actually isn’t closed cause that’s where I went today for my appointment. This doctor seems to know her stuff, but has NOBEDSIDE manners or interest in building relationships with her patients. Perhaps it was just me because as another patient was leaving, she spent another minute or so talking with them as they left and even said, «have a nice day!» That’s more than what I got. So here’s my experience briefly — I walk in and there’s a small office, hot inside, and no one at the front desk. After three calls of «hello? excuse me» she responds that she’ll be right out. I see a mess of papers on the desk which makes me a bit nervous wondering how organized she is or how many patients she has. Nonetheless, she walks out and introduces herself, and even shakes my hand. WoO! I’m thinking, maybe this isn’t bad after all. We begin the eye exam which starts off fine. She takes her time to allow me to pick the right prescription that works form me. After a few times though, I felt her get frustrated cause I couldn’t differentiate between two sets of different prescriptions. Then says, «it’s okay, some people just learn to see with one primary eye.» As a new patient and with little information about eyes, I was like wtf. So, after that, she basically rushes me out. We do the a couple of other tests to test the«health of my eyes». She does them, but doesn’t even bother to give me the results. Are my eyes okay? Just tell me that I don’t have glaucoma cause your silence is kind of annoying. We walk out of the room for payment, and she quickly runs my card, and says, «okay, thanks» as I’m in the middle of asking a question. She listens to the question and answers in a very stern, annoyed tone of voice. And, then nothing. No have a nice day, no call me if you have trouble with your new prescription(my prescription changed), etc. Just silence. I wouldn’t go back to this place. It seemed a bit shady and Kim has no manners at all. I felt like a robot being shoved in and out. The only reason I went there was because I wanted to support independent doctors office and not some large corporation like Lenscrafters. Will probably never return.