Popeye’s Louisiana Kitchen

This location was recently opened and I came across it accidentally one night. The manager said that the store was closing at 11PM. I came in about 10:30pm «ish». They were already packing up and cleaning. I wanted chicken breasts, but they were all out and were also out of fries which I wanted. Roxy was the cashier and she was just entirely too sweet. She was so kind and helpful and apologetic. I wanted to get the $ 5 box which includes either 2 pieces of chicken or 3 chicken tenders with 2 regular sides and a biscuit. Because there were no more chicken breasts, Roxy gave me extra tenders! There were also no more fries, so she gave me a few extra biscuits for my pain! I was also given a complimentary soda for my «troubles». Roxy was simply amazing, especially for this being such a recent opening. Customer service is extremely important to me and I’ve been back to this location twice even though I normally go to the Bay Plaza location and it’s all because of ROXY!!! Give her a raise, she’s a real sweetheart and awesome at treating the customer well. Especially at almost 11pm when people are tired and just wanna get home. I’ll continue to go here. Thank you Popeye’s and super thank you to Roxy :)

First, I’m going to just put it out there — this chicken joint is a franchise favorite! HOWEVER, the location is ALL WRONG! They built this place in what was a former clothing store which was the size of a shoebox! There is NO ROOM to really set up a large number of tables and chairs unless you knock down the wall of a neighboring store. 2^nd — the workers have really slow response time — don’t believe me? Order a Sweet Iced Tea and you’ll get diabetes before waiting on that drink to give it to you! The food is marginal when the orders come out right but don’t expect to find a seat or table unless you RSVP!