Sullivan Tire & Auto Service

Nice people, total bullshit. Was told the nail I had in my tire was too long to patch up and that I needed to spend $ 115 on a new one. I said forget it and took it to another place. Turns out it was hardly a centimeter long (they were actually shocked it even punctured the tire) and patched it for only $ 25. Complete scam artists

I am extremely pleased with the service I received at Sullivan Tire in E. Bridgewater today — and not just because of the amazing buy 2 get 2 Black Friday deal. I had the pleasure of doing business with Ben, who just seems to be an all around good guy. I never felt pressured to add additional services, there were no hidden fees, and I was spoken to with respect. Even nowadays, it still occasionally happens, I get spoken to like I have no clue about cars just because I’m a woman. (Don’t worry, no feminist rant to follow.) Not an inkling of that today. Genuine people offering great customer service and quality work.
I’d bring my car here again … if I wasn’t moving. You should bring your car though … and ask for Ben.

I brought my 2010 Jeep Wrangler here in order to fix what Town Fair Tire did to me. I bought a set of 35″ Toyo tires from TFT and paid them to do a full alignment on my Jeep. When I picked my jeep up, I found that they did nothing on my alignment. After several minutes of «discussion» with them I realized they were completley clueless on anything outside of adjusting «toe» so I left.
I called Sullivan in East bridgewater and asked them about their alignment process. They stated that they would do a full alingment and adjust anything that is adjustable on my jeep. I took a chance and brought my Jeep in. They walked through what they would check and how they would adjust it if necessary. As soon as they asked me if I had a preferred caster number in mind, I knew I was in good hands. I gave them the specs that I wanted and left my Jeep with them.
I picked my Jeep up a little later and they showed me the before and after specs. The drive home was so much better as my steering was finally nice and straight.
I ended up coming back again to have all 5 of my tires rebalanced since TFT kept messing that up as well. Sullivan did a great job balancing all of my tires and even moved the weights to the inside since they knew I took my Jeep off-​road and they didn;t want the weights to get ripped off on rocks.
I will definitely go back here again.

Stopped in with a semi-​flat back tire at about 3 pm on a Monday afternoon. The guy at the desk was very polite and told me that it wasn’t worth trying to fix the flat because my back tires were in really bad shape. I agreed and told him to just replace both back tires.
I am now writing this review at 5 pm as I am still sitting here. The man originally told me «about 20 – 25 minutes» shortly after 3. I have no idea what the hold up is, but this is out of line. I understand auto service places get busy, but under no circumstance should something that pit crews can do in less than 10 seconds take 2 hours, no matter how busy the place is. Even worse, I could have done about 5,000,000 other things than sit here if I had been told it would take this long
Only reason for two stars is because they weren’t a-​holes.

This place tried to rip me and my girlfriend off. We came here when we heard my gf’s brakes squeaking. I figured we just needed new brake pads but one of the mechanics here tried to tell us we needed over $ 1,000 in brakes, calipers, rotors replaced. Took the car to a Pontiac dealer in Norwell and found out that we really only needed $ 300 in brake pads.

I have always been treated very fairly at Sullivan Tire, no matter which one I go to. The previous comment doesn’t make much sense. They don’t do work on your car without telling you first what it entails and how much it’ll cost. You can always just say «NO». If your car isn’t worth the amount it’ll cost to have it fixed. .. well it’s not rocket science.
Sullivan Tire has my business because I feel they ARE trustworthy.

Great service, a car shop that doesn’t rip you off, what a concept!
Honestly, Bobby and Ben are good guys, it’s worth giving them a try if you haven’t been there yet.