Reflections Pro Services

I’m afraid I didn’t have such a good experience with this company. Conversation over the phone stated a good quote for pressure washing my house (No on site estimate). I had been obtaining quotes for soft wash and they were the best. What I wasn’t aware of is that by the time I checked into what they consider extras, their price was the same as the other companies. So, the discount is not a true discount. It just includes house only. Even though a chimney is a part of my house, my chimney was $ 100.00 extra (I didn’t have them do this). My driveway and front porch was $ 100.00 extra, my deck was $ 100.00 extra. I will say that the three guys working were very professional and polite. However, the owner was RUDE!
I wanted the oxidation pressure washed from my house. I made the mistake of assuming that they understood this. When I arrived home, they were already working on the cleaning. The smell of ammonia was horrid! I questioned the use of ammonia and was told that it was their soft wash solution. I was worried about my newly planted bushes & trees and was told it would not hurt them. I was also told not to walk in my front door because they had pressure washed that area which was still dripping. The lead guy walked around my house with me to show me areas they couldn’t get clean (mud stained areas which I think could have been cleaned, but maybe not) and some places on the guttering which I did agree with him on. A couple of days later and $ 324 poorer, I noticed something odd about my siding. It was streaked, my bushes were burned (but I think they are going to be ok), my grass was burned in spots where they walked in the ammonia solution and through my grass (it too will be ok), however, my siding doesn’t look so good and my front porch was not cleaned.
I called and the owner spoke with me about my concerns. I told him what happened and he was not very nice. He said they use ammonia for getting off mold and mildew. I only had a small spot at my deck. I told him it didn’t get my siding cleaned, but streaked it. He said that was oxidation and ammonia wouldn’t get that. He said they use a different solution for oxidation. I asked why they used ammonia instead the solution to clean oxidation and he stated again that it is used for mold and mildew. As I was explaining that I needed the oxidation removed instead of mold/​mildew, he talked over me. Through most of the conversation he was rude and spoke over me. I asked him to please give me a chance and listen to my concern. He finally said he would send someone out to rinse my siding. I asked if it was the solution to rid the oxidation and he said no, that would cost extra. I told him I didn’t want anyone from his company to come to my house again. He told me that it sounded like nothing was going to make me happy. I will never use this company again and do not recommend them.

These guys were fast and great! Made my home looks Awesome before we list it… Highly recommend
Reflections Pro Services!

Wow is all I can say. Very professional and my goodness my home looks like new!
My wife and I will definitely be using their services again next year.