Overall, these guys did a pretty good job with most things. However, they messed up in a couple of different areas. First, they were misleading re: how careful and experienced they are in moving pianos. We would not recommend them for piano moving! There were many dings(it looked like the legs had all been dropped,) and the pedal system was bent. When we asked that they repair it, they simply wrote us a check for an amount reached from an equation they use for basic coverage. Also, in our cross-country move and after storing our furniture with them for 4 months, they somehow left 2 large sections of our couch and another chair back in the warehouse. They were several days late with the first delivery and it was another 3 week wait to get the missing pieces.
Christopher B.
Tu valoración: 1 Saint Paul, MN
Horrible experience! They badly damaged a family antique and have been unresponsive in responding on my claim for repair. My advice: call a different mover.
Madan M.
Tu valoración: 5 Minneapolis, MN
After seeing the negative reviews here on Unilocal!I was, to be honest, worried about signing up with Piepho, but the professionalism and courtesy that I was shown, blew me away. I decided to write about the positive experience I had with Piepho. To start with, we were moving cross country and our little one bedroom apartment did not have much stuff, on getting quotes from other movers, we realized that the weights assigned were as per some internal software and was adding many many extra pounds and inturn $$$$s to our quote. We spoke to Paul from Piepho who came over, and gave us a quote on the spot after personally valuating our stuff, which was a relief since our couch did NOT weight 350lbs as what was quoted by the other vendors. Closer to the move, we were handed over to the move co-ordinator and almost everything went as clockwork. The two man loading team showed up, tagged and loaded the stuff, while they gave us an estimate of 5 – 14 days for the move, we were pleasantly surprised to receive a call from the truck driver 6 days after our stuff left home. He fixed a time with me and sure enough there was an unloading team that came with the truck to unload and place the items in the rooms that I requested them to do so. They were efficient and courteous, and I really liked the fact that they first rolled out carpets onto the wooden floors so as not to damage the flooring. They unloaded, signed and left as quickly as they came.
Philip L.
Tu valoración: 1 Minnetonka, MN
The most unethical company I’ve ever worked with. Over-charged me horribly from our written agreement. I refused to pay the difference and they tried to automatically take it out of my bank without my consent. This is a criminal like group of people. BEWARE!!!
Jennifer K.
Tu valoración: 1 Philadelphia, PA
I wish I could give this company zero stars. NEVER use this company to move your stuff. Moving is hard enough but this company will only make it harder. They are extremely disorganized and do not know what they are doing. Per their request, I had someone come out to give me an estimate for my move. When the movers showed up, they didn’t have the right materials with them based in the estimate given. They totally underestimated the number of boxes needed. The estimate called for 1 wardrobe box when in fact, I needed 3 – 4. They didn’t even bring a box to pack my TV. And worst of all, they didn’t bring the right size truck to fit into the storage garage(which I CLEARLY and REPEATEDLY called out to the guy giving the estimate). Because they didn’t have the right materials and truck, I was forced to take another day off from work to reschedule my move. Secondly, they accepted my business without having ANY line of sight as to when my stuff would be delivered. I picked this company because of the 4 – 14 day delivery window I was quoted. After a week of no word, I called the company to check on the status. Turns out, they didn’t have a driver to take my shipment and weren’t sure when they would be able to get one. My delivery is now planned for a month after the pick up and two weeks after the promised(and contracted) date. The company will also not provide compensation for the delay because my shipment is too small. Save yourself the hassle and the time and pay for a moving company that will do it right and on time.
J C.
Tu valoración: 5 Tomball, TX
I rarely write a review but I have to recommend Piepho/Allied. I researched moving companies for a month and was quite concerned and apprehensive about using any company at all from all the horror stories I read online. I finally started calling local companies near Sparta and one of them was kind enough to refer me to Piepho as they could save me money because they carried more than one load across the country and Wisconsin to Texas is a 980 mile drive. I moved in March but have been meaning to write this review sooner. The staff was courteous and efficient. An adjuster came and appraised my belongings per weight estimate. The estimate was very fair and less that what I was quoted by another adjuster. They added a standard 10% to the estimate for over-allowance. the movers were brisk and packed all my belongings in boxes and wrapped and labeled them. The three man crew was experienced and it was delivered a week later by a two man crew affiliated with Allied but Piepho had driven the load to a warehouse in Texas which I was happy about. All in all, the final bill was substantially lower than what I was initially quoted and I was not hassled about the billing one bit. They called me to settle the charges two days later and followed up with a satisfaction call about my move. I also got a call from Allied about my satisfaction as well and I gave them an excellent across the board. If you are moving from Wisconsin and you don’t use these guys then good luck. I’d use them again.