Microtel Inn & Suites Minneapolis/Eagan

Don’t stay here!!! The handicap room they stuck us in was really damp, it felt like sleeping in a basement! The bathroom had no counter, it was like using a public toilet. There was really no counter space in the bathroom, the faucet was about falling off and the shower curtain rod was falling off the wall. The TV was jammed way up high in the corner. The bed was the worst! It had a hole in the middle that I got sucked into all night.
When I went to the desk to check out in the AM, I found nobody there aside from a little kid playing mine craft! Then her mom came over to check us out after she was finished getting her breakfast from the guest’s breakfast bar, which was really picked over before 9:00. I told her of the problems with the room and she could have cared less! What a waste of $ 100 on this place! Just a horrible outdated place with pathetic customer service! The WiFi is a complete joke too!

I’ve stayed here twice over the past 3 years and each time it was a pleasant experience.
Rooms were clean, lobby was decent and staff was friendly. That’s all I ask for, I don’t really ask for much.
The only problem is that the location is a bit far from the twin cities.

Pluses – nice area, property looks great from the outside, queen suite is a nicely laid out room, nice receptionist
Minuses — filthy dingy lobby, very uncomfortable bed, shitty pillow

Decent place, a little on the smaller side as far as rooms go but it was big enough for the two of us. Very clean and well kept… staff was courteous. Close to the interstate and far enough away to be quiet. Access was a little tricky as you drove through another business to get to the parking lot.

The room is good, the staff was awesome. There is one particular staff person I think deserves a shoutout and that’s Laura (NIGHT AUDIT). She was so awesome helped with getting me a down stairs room because of medical problems. I booked through travelosity for 63 per night for 4 nights.
Downside: no pool, hot tub or exercise room.

DUMP! Dirty, smelly and well stained. Room just felt dirty, stains on all the furniture and burn-​marks everywhere — night stand, bathroom sink, bedding. Two room suite is just a bigger room with a divider of cabinets, a small sink and a fridge. A few cabinet doors broken — fell of when opened. MOLDY FOOD left in cabinets. Bathroom — burn-​stains and rusty. Towels had holes in them. Not worth the $ 80 plus a night I paid.
I will give a shout out to the front desk personnel — they were very nice.

Quick need of clean small place near airport at nice price.
Friendly lady at counter made everything simple first time in the area was graceful to explain ins and outs.

The hotel was a good enough stay for the price. My family and I stayed for two nights and had fresh sheets and towels each night. The rooms didn’t have that weird smell that most hotels have. The beds were comfortable and the morning breakfast was good as well! The only downside was during some hours the wifi didn’t work properly, and it would of been nice to be informed on how to work the heater/​AC just in case but it was still good.

Ok for the price. Room fulfilled my short term purpose, even though this is a none smoking hotel it still smelled like smoke in the hallways and entry ways. Room was clean, seemed small to me, Flat screen TV was good and channel. WIFI was very slow during heavy use. Had to call down to front desk to ask them to reboot the slow modem.

I chose this hotel for free breakfast and a cheap room near my family for a weekend. It certainly did provide a cheap place to stay for a bed and mediocre breakfast, but you get what you pay for here. (Hint, it’s not customer service.)
Upon checking into my room, I first noticed that the toilet was continually running (to the point of it certainly not being usable). When jiggling the handle was insufficient, I called the front desk to let them know. The apathetic desk staff said that they were sold out, so I couldn’t be moved, but that she’d be able to have maintenance come tomorrow. Thanks. I was left to fix the toilet myself. (It ended up a comparatively simple fix, but still, a guest should not have to remove the lid of the toilet.) When I went to the front desk the next morning to let them know I’d fixed it and maintenance didn’t need to come, I found out that the night clerk hadn’t even entered a note in the log about the incident, so maintenance wouldn’t have come anyway. In addition to the toilet, the stopper on the sink was loose as well, so I had to play with that to get the sink to drain. Upon checking out, the desk clerk asked how my stay was, so I again mentioned the toilet issue. This only resulted in a shrugged apology, and no further effort was made to improve my impression of the hotel.
Finally, winter is probably not the hotel’s forte. The parking lot was poorly plowed, leaving parking a bit of a challenge, and the temperature control in the room is finicky. The heat was off in my room when I arrived, and it was difficult to find a setting that remained a comfortable temperature throughout the night.
I will not be returning to the Microtel the next time I visit my family in the area.

We wanted a cheap place to sleep, a ride to the airport, and a place to park our car for the weekend. At $ 110, we got all 3 from this hotel, not too shabby. FYI– you have to book directly through the hotel to get airport ride & free parking. Free wifi was a plus.
However, I would never stay here again unless it was a night before a flight out of MSP. My travel companion & I busted out laughing as soon as we entered the room. It felt like a tiny cruise ship room with a mirror wall behind the bed. Gross in a hotel, if you ask me. Room was surface cleaned, but there were fingerprints & grime everywhere. The bathroom fan sounded like a jet taking off.
Our room was directly off the lobby, and was actually pretty quiet. We left early in the AM before breakfast started, so probably not a good location if you wanted to sleep in.

This place was just «okay.» Here’s why: suuuuper cheap and relatively clean. BUT we stayed on the ground floor, and we killed about 8 flying beatles and a centipede. Kind of annoying. It was sort of strange too because there were about 6 different lights on 6 different light switches, but none of them were very bright even when all turned on at once. I felt like we were staying in a dungeon. We didn’t like to open the curtains because our window was right on the parking lot (no privacy). The heater was a litlte on the fritz and roasted us out of bed in the middle of the night when set to 64 degrees. The continental breakfast was pretty standard: dry cereals, instant oatmeal, toast, bagels, yougurt, juice, coffee & tea, and fruit. I was happy about that. We stayed in one of the «suites» and it was a nice roomy size. The motel is very cute from the outside but a little more dated inside. Overall, if you can’t find a comparably affordable place to stay elsewhere, just maybe request a suite not on the ground floor.

The room was clean and affordable. Continental breakfast was a little lackluster but was sufficient. Wifi worked flawlessly — even with my Xbox. I would stay here again.

The room was nothing to get excited about but it was clean and in good condition. I wouldn’t give it a five because the iron in our room ruined my boyfriends pants with rusty water coming out which the staff did not offer to remedy, other than exchanging it for another iron.

Free wifi, clean, comfy & cheap!